Experience

Megan's Restaurants

• United Kingdom
• Restaurants
• 100 - 200 Employee

• People Director

  • Sep 2022 - Present



Pinter

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• People Director

  • Mar 2022 - Sep 2022

• Head of People and Culture

  • May 2021 - Mar 2022



tossed

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Head of People

  • Feb 2016 - May 2021

  Leading the People Function initially from a small 6 site entrepreneurial led business, with no HR structures or processes in place, to a 24 site business with strong management of the employee lifecycle, talent pipeline and a well developed, high performance, enthusiastic and family oriented culture. Delivered change management initiatives after competitor aquisition, creation and launch of company behaviours and organisational restructures including redundancies. Management and consistency of standards within two brands under one organisation.Scoped, planned, orchestrated and delivered applicant tracking system to streamline and boost recruitment initiatives. Planned, launched and delivered Yapster - company internal communication app - into the organisation thereby increasing engagement and frontline comms.Developed talent pathways to ensure talent pipeline in order to deliver future organisational objectives.KPIs:Reduced company recruitment spends YOYReduced employee turnover by over 40% within 12 monthsIncreased employee engagementTalent pipeline deliveredDelivered reward strategies Show less

• Head Of Training And Development

  • Nov 2013 - Jan 2016

  Set up Recruitment and Training & Development structures; processes and materials.Facilitated and led all recruitment of the SME of 150-175 employees ensuring resource and skill levels to deliver organisational goals.The HR dept was developed so as to deliver blended learning; career path development; talent management processes; rescouring and procedures.



Novus

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Training Manager

  • Jul 2010 - Oct 2013

  Project managed and delivered all New venue Openings, ranging from high volume bars and clubs of 1000 capacity to 350 capacity elite high end clubs. Ensured all Recruitment and Training of all new and existing brands kept to standard and any service refreshes complete.Project managed 9 venues complete refurbishment training and recruitment over a 6 week period.Delivered company management briefings quarterly for over 150 management. Delivered and monitored Talent progression and professional development plans within the Internal Talent Management programme. Show less

• Bar tender to General Manager

  • Jul 2003 - Jun 2010

  Originated as a bar tender and progressed up to Bar manager before being selected to deliver a company wide service and standards training for a period of 12 months across 52 sites. Delivering training everyday for 8 hours a day and travelling across all UK.Upon completion was promoted to Assistant General manager in a high end City venue for 2 years before moving onto a high volume West End Gastropub for a year and half.I was then headhunted to take the postion as Training Manager in