Experience

Center For Community Action

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Special Projects Coordinator | Everett Area Community Housing Site Manager

  • Apr 2022 - Present

  - Performs housing site management for 20 subsidized units following Department of Housing and Urban Development and USDA Rural Development regulations. Daily tasks include case management, completing the annual budget, inspecting housing units, issuing tenant notices, recommending improvements, marketing vacant units, and ensuring tenant eligibility. - Manages the funding and grants of six food pantries while ensuring compliance with health, safety, and program regulations. Engages the community to increase feeding assistance capacity in Bedford County. - Coordinates outreach efforts for a seven-county region, develops agency marketing materials, and manages the agency's social media profiles.- Collaborates with departments to develop and assist with various projects (i.e. grant writing, staff retention for daycares, tenant selection for senior housing, vehicle assistance, scholarship assistance, technology lending, etc.) Show less

• Career Counselor - Bedford & Fulton Counties

  • Dec 2020 - Apr 2022

  - Guided consumers to self-sufficiency by determining barriers and limitations to employment, evaluating skill levels, interests, aptitude, ability, and personality by developing and conducting educational programs to suit consumers' individual needs.- Responsible for determining income and program eligibility for various self-sufficiency programs, conducting client interviews, and providing follow-up services and referrals. - Generated narratives, reports, and correspondence regarding consumer status for agency and community partners. - Contributed to agency marketing efforts and participated in community events to educate and outreach about agency programs and resources. Show less



Your Safe Haven Inc

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Victim Advocate Counselor II

  • Jul 2017 - Aug 2020

  - Provided empowerment-based, comprehensive, and ethical services to victims and survivors of domestic violence, sexual assault, and other crimes and educated consumers on victim rights, abuse prevention, civil procedure, and the criminal justice system. - Served as a resource for direct service employees and volunteers regarding agency policies and procedures, facilitated in-service training for staff and volunteers to enhance services, and assisted in implementing direct service and agency policies. - Collaborated with community partners such as the Courts, District Attorney’s office, local and state law enforcement, medical staff, and other service professionals to ensure consumer-centered services. - Prepared consumers for providing testimony in civil and criminal hearings and submitted supporting documentation for restitution and Victim’s Compensation claims to ensure payment of losses. - Managed social media content and developed marketing materials. Show less



Blair County Children, Youth & Families

• General Protective Services Assessment Caseworker

  • Oct 2016 - Jul 2017

  - Investigated reports of abuse and neglect, evaluated the safety of each child and family while utilizing comprehensive risk and safety assessments, determined the safety of homes through observations/interviews, and contracted for safety with appropriate caregivers. - Identified strengths and concerns for families and engaged at-risk families, assessed needs, and recommended services to ensure the safety and permanency of each child. - Facilitated case planning, conflict resolution, and family support. - Collaborated with medical staff, law enforcement, and service providers. Show less



Advance Housing, Inc.

• United States
• Mental Health Care
• 1 - 100 Employee

• Homeless Service Team Recovery Resource Specialist

  • Feb 2016 - Apr 2016

  - Facilitated support, wellness, recreational and psycho-educational groups, Alcohol & Other Drug (AOD) education, case management, and supportive counseling to formerly chronically homeless individuals living with mental illness and co-occurring disorders.- Implemented harm reduction, developed consumer-centered relapse prevention plans and evaluated crisis situations while executing appropriate interventions. - Advocated for consumers to assist in community reintegration and coordinated consumers with community resources to promote personal growth. - Assisted in obtaining and maintaining benefits along with safe, affordable, and permanent housing.- Provided medication monitoring and representative payee duties as needed. Show less

• Homeless Service Team Community Integration Counselor

  • Feb 2015 - Feb 2016

  - Provided supportive services to individuals living with mental illness and promoted community integration through various domains such as social, employment, education, and housing.- Conducted individual and group supportive counseling sessions with consumers and assisted them in navigating their challenges with mental health. - Facilitated group activities and created a supportive and inclusive environment for participants to engage in meaningful interactions.- Performed representative payee and medication management duties as needed. Show less

• Homeless Service Team Intern

  • Sep 2014 - Jan 2015



The Capacity Group, an EPIC Company (Formerly The Capacity Group of Companies)

• Transportation Division Assistant

  • Mar 2014 - Jan 2015

  - Supported transportation division consisting of eight Account Executives in a high volume and fast-paced work environment through technological expertise, supportive services, and administrative tasks relevant to account placement, renewals, and seamless client services. - Handled direct and indirect client requests and inquiries promptly, reviewed the eligibility of new and existing drivers based on insurance carrier guidelines, and communicated with the insured and insurance company regarding driver additions. - Maintained client database by inputting and updating renewal information using import and export data lists, created activities in AMS 360, the agency management system, and processed policy change requests and endorsements. - Ordered five-year loss runs in part of the renewal marketing workflow. - Issued auto ID cards to insureds Show less



The Nature Place Day Camp

• United States
• Recreational Facilities
• 1 - 100 Employee

• Counselor

  • Jun 2013 - Aug 2013

  - Provided childcare to groups of neurotypical and neurodivergent children, adolescents, and teenagers while creating a nurturing and secure environment for growth and development. - Demonstrated strong leadership skills by effectively managing conflicts among adolescents and teenagers and promoting a positive and inclusive camp culture. - Facilitated and assisted during day and overnight backpack trips and taught valuable survival skills, fostering self-reliance and resilience skills. - Maintained open communication with the camp administration and parents. Show less



Touchstone Hall

• United States
• Mental Health Care

• Intern

  • Jan 2012 - Mar 2012

  - Facilitated support group sessions focused on recovery and wellness, creating a safe and supportive environment for adolescent males seeking healing and growth. - Conducted comprehensive consumer assessments and gathered information to develop personalized care plans. - Shadowed experienced case managers and actively participated in facilitating case review meetings with consumers, contributing insights and perspectives to help inform their treatment plans. - Educated individuals on the effects of drug and alcohol abuse and dependency while equipping them with the knowledge and resources to support their recovery. Show less