Volunteer and Community Outreach Administrator

• Feb 2019 - Present

Swim Coach

• Aug 2018 - Nov 2018

Volunteer Relations Associate and VITA Tax Associate

• Oct 2017 - Jun 2018

Managed and led a programs of over 300 volunteers and 70 team leaders Communicated effectively, and professionally with volunteers, partners, and donors to improve their New York Cares experienceAccurately identified volunteer questions and concerns and addressed them quickly and successfullyOrganized and successfully hosted a recognition event for over 100 guests including budget management, venue selection, and decorationsWorked extensively with Salesforce and Excel to provide data on programmatic success and accurate information to volunteers and donorsDesigned volunteer, partner, and team leader surveys to measure programmatic successHosted program wide debriefs to documents strengths and weaknesses and identified ways to improve

Fundraising Department Administrative Volunteer

• Apr 2017 - Dec 2017

Communicated effectively and professionally with donors resulting in securing pledged donationsOrganized donation data in Excel and Biddingforgood database, improving department efficiency and productivity for future yearsProvided prompt donor correspondence including receipts and acknowledgement letters

Assistant Aquatics Director

• Jun 2016 - Feb 2017

Managed over fifty staff, created dynamic schedules and monthly interactive staff trainingsCreated new programming options to increase member enrollment and reach local community and removed ineffective programsServed on the Fundraising and Marketing Team brainstorming ideas for high donor participation Awarded The Outstanding Employee Award by The President and CEO of the YMCA of Metro North

Waitress, Hostess

• May 2013 - Aug 2016

Waited at a reputable, local, seafood restaurant with both local patrons as well as a tourist season rush during the summer.Responsibilities included: • Hosting, waiting, dish washing, and food running• Multitasking, remaining calm under stress, remaining friendly, polite and welcoming

Senior Class Representative

• Mar 2015 - May 2016

Responsibilities for 2015-2016 included: • Sitting on both the student and administrative Commencement Committee • Representing students at weekly forums and reporting on the activities of the Commencement Committee • Communicating with the student body regarding senior responsibilities and activities leading up to graduation. • Assisting in the organization of Commencement and Graduation activities including the Senior Class Breakfast, Last Lecture, and Baccalaureate• Organizing events for the senior class• Fundraising and marketing the Senior Class Gift

Economics and Business Organization (EBO) Vice President

• Jan 2015 - May 2016

Responsibilities included: • Setting goals, mission and vision for the semester• Developing strategic promotion and marketing to student body• Organizing and planning networking events on campus and to NYC and Washington D.C to build alumni and corporate relationships• Identifying opportunities for corporate site visits; developing and managing a working budget of $5K including expense• estimations

Rock Gym Senior Staff, Discovery TA

• 2013 - May 2016

Working with the Gordon College LaVida Outdoors program in the on campus Rock Gym and Discovery ProgramResponsibilities include: • Managing volunteer staffers• Enforcing safety rules and regulations• Lesson Planning • Leadership Meetings • Team building activities• High and Low Ropes course certification

Admissions (Transportation and Overnight Host)

• 2012 - Aug 2014

Responsibilities Included: Hosting visiting students Representing Gordon College at admissions eventsProviding transportation for visiting students and staff

Global Leadership Summit Intern

• Aug 2014 - Dec 2014

Interning in Lithuania, with the Global Leadership Summit an international teleconference hosted by Willow Creek ChurchResponsibilities included: • Serving as a liaison from LCC University to Global Leadership Summit• Assisting the GLS director; managing and leading volunteer set up and take down teams and information team during conference• Planning the conference registration process for over 400 attendees and logistics of the conference; • Working with the University Director of Finance.• Overseeing information and communications and providing professional correspondence between US director and president of LCC• Utilizing Google Translate to assist with cross-cultural communication

Membership and Wellness Intern

• May 2014 - Aug 2014

Working as a self-directed intern, learning to navigate a non-profit organizationResponsibilities included: • Assisting in leading fitness and wellness classes• Working at the reception desk • Assessing client needs and shadowing professionals• Representing the YMCA at local wellness fairs and events, while learning the process of integrating wellness program into the business realm• Assisting the Membership and Wellness Director with management, planning and organization

Cashier, Manager

• 2011 - 2012

Worked in a local gift shop, learning professionalism and the tourism industry