Associate Media Director

• Jul 2022 - Present

Strategic Account Manager

• May 2022 - Jun 2022

Senior Account Manager

• Jan 2021 - May 2022

Senior Digital Account Manager

• Apr 2018 - Jan 2021

• Head liaison for clients, vendors, platforms, and agencies (creative & clientele). • Developed programmatic campaigns and optimization strategies.• Actively work outside my Account Manager role to develop new business by supporting sales through new clients & campaigns resulting in the win of a new client for DCW Media. • Develop robust digital campaigns that strategically reach client goals while efficiently utilizing marketing dollars. • Manage the day-to-day digital media execution, planning/buying activity, analysis & reporting. • Strive to maintain excellent client relations through ensuring timely delivery of campaign goals, offering optimization strategies, and performing QA of all campaign related information. • Evaluate new digital media, social platforms and advertising products that will better serve client’s needs. • Provide support in the training and development of new employees to ensure they excel at promoting DCW Media's company values and responsibilities while planning, executing and reporting on client campaigns. • Lead negotiations with website publications to ensure our clients receive maximum exposure at a competitive rate. Show less

Digital Account Manager

• Apr 2016 - Apr 2018

• Responsible for managing the day-to-day digital media strategy, planning/buying activity, analysis and reporting for designated client and prospective client account(s). • Maintain excellent client relations through ensuring timely delivery of campaign goals, offering optimization strategies, and performing QA of all campaign related information.• Analyze data and research in order to develop innovative media strategies to ensure digital campaigns reach KPIs.• Evaluate new digital media, social platforms and advertising products that will better serve clients needs. Show less

Manager of Client Services & Facilities

• Jan 2013 - Jul 2015

• Managed marketing campaigns in order to meet monthly and quarterly goals and develop client relationships • Managed the strategy, development, execution, measurement, analysis, and optimization of company website development • Event planning for 10 to 300+ employees while ensuring flawless outcomes for a diverse set of clients, including unions, utility industry, pharmaceutical industry, fire fighters, etc. • Managed clinical staff of 30 across 5 offices while motivating them and creating an office environment that fostered team effectiveness, cooperation and encouraged professional growth • Obtained new clientele through tradeshows, Union meetings, and face-to-face interactions • Designed, implementation, and evaluation of data programs to save the corporation significant money while increasing the onsite physical examination process efficiency • Project management of data input and reporting to ensure quality results and client satisfaction • Interviewed and trained new office and clinical staff in accordance with company mission and policies Show less

Office Manager

• Apr 2010 - Jan 2013

• Created marketing campaigns to meet monthly goals which included creative design, tracking, and analysis • Provided seamless customer service to patients, clients, and contractors • Supervised office staff in insurance billing, audits, payment status, and collections for all patient accounts • Interviewed, trained and managed office and clinical staff • Scheduled patients and clients for medical and occupational health exams • Created marketing campaigns to meet monthly goals which included creative design, tracking, and analysis • Provided seamless customer service to patients, clients, and contractors • Supervised office staff in insurance billing, audits, payment status, and collections for all patient accounts • Interviewed, trained and managed office and clinical staff • Scheduled patients and clients for medical and occupational health exams