Server

• May 2016 - Present

• Demonstrate exceptional customer service skills at an oceanside year-round hospitality facility featuring restaurants, event spaces, a concert hall, and gift shop• Exemplify strong communication skills and customer focus from start to finish of diner’s experience• Answer phone calls, direct customer questions, schedule reservations and maintain smooth flow of restaurantseating throughout peak hours• Perform well in high demand, face-paced environments• Train new employees and take on new roles when needed during peak summer months and holidays

Office Assistant

• Sep 2018 - May 2021

• Greet approximately 500 residents living on urban campus at multiple residences• Answer phone calls, schedule appointments for hall directors, check and respond to emails• Assist students with maintenance requests, lock outs, move ins and other residential issues• Organize the office and record inventory of supplies and extra keys• Train newly hired office assistants and maintain a welcoming and friendly environment for students • Greet approximately 500 residents living on urban campus at multiple residences• Answer phone calls, schedule appointments for hall directors, check and respond to emails• Assist students with maintenance requests, lock outs, move ins and other residential issues• Organize the office and record inventory of supplies and extra keys• Train newly hired office assistants and maintain a welcoming and friendly environment for students

Intern

• May 2020 - Aug 2020

Shadowed mental health professionals and physicians during inpatient, outpatient, and community outreach sessions• Collaborated with six other bachelor level interns on various projects including a master resource list for the center• Organized and lead group activities among eight older adult residents in group home setting• Attended weekly pharmacology sessions with psychiatrist learning historical and current forms of treatment forpsychiatric disorders Shadowed mental health professionals and physicians during inpatient, outpatient, and community outreach sessions• Collaborated with six other bachelor level interns on various projects including a master resource list for the center• Organized and lead group activities among eight older adult residents in group home setting• Attended weekly pharmacology sessions with psychiatrist learning historical and current forms of treatment forpsychiatric disorders

Student Volunteer

• May 2019 - Sep 2019

• Shadowed one-on-one with a certified hand therapist learning about different hand and shoulder injuries and courses of rehabilitation • Aided the occupational therapist during weekly sessions and guided exercises with patients• Organized, cleaned, and maintained equipment for patient appointments • Shadowed one-on-one with a certified hand therapist learning about different hand and shoulder injuries and courses of rehabilitation • Aided the occupational therapist during weekly sessions and guided exercises with patients• Organized, cleaned, and maintained equipment for patient appointments

Hostess

• Oct 2017 - May 2018

Dietary Aide

• Jul 2015 - Mar 2016