Experience

Pandjiris Inc

• United States
• Construction
• 1 - 100 Employee

• Project Coordinator/Management/ Operations

  • Oct 2020 - Present

  Key Achievement- Implemented and Rolled out a detailed system to collect signed legal documents yielding a 98% collection rate; leading to a rise in client sales. Create and facilitate communication through all levels of the organization including the executive leadership team to schedule company meetings. To ensure each team is brought into projects and the overall company mission. Partner with accounting and customer satisfaction departments to ensure accurate invoices. Organize and review customer service escalations in full detail. Strategic thinking with executive management to create solutions and deadlines to projects. Interact with 100+ vendors and distributors, and foster relationships through correspondence from top managers. Show less



Rung for Women

• United States
• Business Skills Training
• 1 - 100 Employee

• Member

  • Mar 2021 - Present

  Part of of the first cohort of women to achieve stability through self-sufficiency and professional development holistically. Rung fills a very important, existing gap for women who are in transition from poverty to sustained, holistic success. Professional Development: Completed a 10-week training program including independent study, group learning, and real-world applications through simulations with trained actors; positively contributed to the group learning community through regular engagement in group sessions. Advanced and developed skills in self-awareness & continuous improvement, communication, collaboration, time management, problem solving, and resilience. Applied skills to real-world professional contexts through numerous case studies, role plays, and simulations; received and applied feedback to improve and advance skills in real-time. Show less



Miracle-Ear, Inc.

• United States
• Medical Device
• 700 & Above Employee

• Front Office Associate Manager

  • Aug 2017 - Oct 2020

  Key Achievement- Implemented and facilitated a monthly check in project to increase clientele leads with key companies and patients. Lead Manager and Training. Facilitated interviews, hiring and on-boarding activities for new hires. Completed Monthly Office Reports for sale purposes identified any strategic solutions needed. Collaborated and counseled patients on hearing aid usage and provided financial assistance through insurance claims, workers compensation claims, and facilitated financing applications. Completed Patient Invoices. Generated CRM Marketing/ Online Marketing Campaign leading to clientele leads. Drove sales to meet client needs. Networked with partner companies to increase clientele base. Liaison between patient and insurance provider relations. Show less



Human Arc

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Case Manager

  • Feb 2017 - Aug 2017

  Collaborated with health care systems to aid in financial recovery. Monitored client progress while assessing client needs. Provided appropriate resources that assisted clients in obtaining their SSD/SSI approvals. Processed social security disability/income applications. Collaborated with health care systems to aid in financial recovery. Monitored client progress while assessing client needs. Provided appropriate resources that assisted clients in obtaining their SSD/SSI approvals. Processed social security disability/income applications.

• Front Office Associate

  • Sep 2013 - Feb 2017

  Provided excellent customer service to patients while exhibiting in person/on the phone etiquette Processed insurance claim payments and patient payments. Filed insurance disputes. Drove marketing converting to sales Efficient in Microsoft Office/365, Maintained proper patient documentation and files Provided excellent customer service to patients while exhibiting in person/on the phone etiquette Processed insurance claim payments and patient payments. Filed insurance disputes. Drove marketing converting to sales Efficient in Microsoft Office/365, Maintained proper patient documentation and files