Member Experience Manager

• Jul 2023 - Present

Photographer

• Sep 2019 - Present

• Design company logo and markets through various social media outlets • Maintain all social media, email, and website accounts • Photograph nature landscapes, special events, and portraits • Edit portraits using software such as Adobe Photoshop and Polarr • Design company logo and markets through various social media outlets • Maintain all social media, email, and website accounts • Photograph nature landscapes, special events, and portraits • Edit portraits using software such as Adobe Photoshop and Polarr

Front Desk Supervisor

• Dec 2022 - Jul 2023

Stand lead

• Sep 2022 - Jun 2023

Substitute Teacher

• Aug 2022 - Jan 2023

Leasing Consultant

• Aug 2021 - Jul 2022

Social Media Manager

• Sep 2019 - Jun 2021

Facility Lead

• Mar 2020 - Feb 2021

• Check customers into gym facilities and provide exceptional customer service to gym guests • Ensure customer safety by monitoring safe use of gym equipment and initiates emergency procedures • Manage special events • Oversees all cash transactions • Check patrons into Group Exercise classes such as BodyPump, Sunrise Cycle, Sunrise Yoga, CRX • Ensure cleanliness and organization of Recreation facility • Proficient in Fusion, Sub It Up Scheduling Software, and CS… Show more • Check customers into gym facilities and provide exceptional customer service to gym guests • Ensure customer safety by monitoring safe use of gym equipment and initiates emergency procedures • Manage special events • Oversees all cash transactions • Check patrons into Group Exercise classes such as BodyPump, Sunrise Cycle, Sunrise Yoga, CRX • Ensure cleanliness and organization of Recreation facility • Proficient in Fusion, Sub It Up Scheduling Software, and CS Gold • Effectively leads a team of ten employees every shift • Creates, produces, and maintains social media pages with promotional videos to encourage participation • Participate in Intramural promotional tables to encourage new intramural participation • Proficient in social media platforms, such as Facebook, Twitter, Snapchat, and Instagram Show less • Check customers into gym facilities and provide exceptional customer service to gym guests • Ensure customer safety by monitoring safe use of gym equipment and initiates emergency procedures • Manage special events • Oversees all cash transactions • Check patrons into Group Exercise classes such as BodyPump, Sunrise Cycle, Sunrise Yoga, CRX • Ensure cleanliness and organization of Recreation facility • Proficient in Fusion, Sub It Up Scheduling Software, and CS… Show more • Check customers into gym facilities and provide exceptional customer service to gym guests • Ensure customer safety by monitoring safe use of gym equipment and initiates emergency procedures • Manage special events • Oversees all cash transactions • Check patrons into Group Exercise classes such as BodyPump, Sunrise Cycle, Sunrise Yoga, CRX • Ensure cleanliness and organization of Recreation facility • Proficient in Fusion, Sub It Up Scheduling Software, and CS Gold • Effectively leads a team of ten employees every shift • Creates, produces, and maintains social media pages with promotional videos to encourage participation • Participate in Intramural promotional tables to encourage new intramural participation • Proficient in social media platforms, such as Facebook, Twitter, Snapchat, and Instagram Show less

Social Work Intern

• Oct 2020 - Jan 2021

• Maintain list of resources within the state of Virginia • Coordinate with various rehabs, hospitals, and psychiatric facilities about referral services • Co-facilitate trauma support groups for survivors • Maintain list of resources within the state of Virginia • Coordinate with various rehabs, hospitals, and psychiatric facilities about referral services • Co-facilitate trauma support groups for survivors

Customer Service Specialist

• Dec 2019 - Oct 2020

Facility Attendant

• Dec 2019 - Aug 2020

Behavioral Health Technician

• Apr 2019 - Dec 2019

Field Assistant

• Jun 2018 - May 2019

Licesned Insurance Sales Producer

• Nov 2017 - Feb 2018

Customer Service Specialist

• Feb 2017 - Sep 2017

Licensed insurance agent handling customer experience Licensed insurance agent handling customer experience

Sales Associate

• Dec 2013 - Feb 2017

Process shipment Build and encourage sales Work the register Encourage and help to train new associates Process shipment Build and encourage sales Work the register Encourage and help to train new associates

Insurance Agent

• Jun 2016 - Nov 2016

Case Manager Assistant

• Jan 2015 - Feb 2015

• Data entry and scanning • Placed follow up calls regarding youth participant’s employment status • Updated charts and filed participant’s information into alphabetical order • Data entry and scanning • Placed follow up calls regarding youth participant’s employment status • Updated charts and filed participant’s information into alphabetical order

Sales associate

• Nov 2014 - Jan 2015

Crew member

• Nov 2014 - Jan 2015

Crew member

• Jun 2013 - Aug 2013

Prepared specialty drinks such as frappes, coffees, smoothies, milkshakes Front Counter Cashier Dining room maintenance Prepared fries Prepared specialty drinks such as frappes, coffees, smoothies, milkshakes Front Counter Cashier Dining room maintenance Prepared fries

Volunteer

• Jan 2011 - Aug 2013

Organized a group to attend Take Back the Night walk in Hampton, VA; - Exceptional Family Member Camp MCBQ (2011) One-on-one assistant for autistic campers; Volunteered at Jardine Academy, a school for children with Cerebral Palsy; Helping Hands chorus trip; soloist Legion of; ) 5K Run Fundraiser for Options Program at JP the Great Wash for Life Light the Night Walk Organized a group to attend Take Back the Night walk in Hampton, VA; - Exceptional Family Member Camp MCBQ (2011) One-on-one assistant for autistic campers; Volunteered at Jardine Academy, a school for children with Cerebral Palsy; Helping Hands chorus trip; soloist Legion of; ) 5K Run Fundraiser for Options Program at JP the Great Wash for Life Light the Night Walk

Student

• Aug 2009 - May 2013

Red Cross Volunteer: Public Affairs Office

• Jun 2012 - Jul 2012

Prepared packets for training exercises Filed training assessments for Naval employees Designed, created, and published public relations material Prepared packets for training exercises Filed training assessments for Naval employees Designed, created, and published public relations material

Assistant

• Jun 2010 - Aug 2010

Customer Service & Public Relations Dept; to the Customer Service Rep Designed, produced & implemented the use of public awareness materials County Fare Restaurant Aug 2011 Waitress during special functions Served customers by taking orders and bussing tables Served as a hostess when understaffed Mother's Helper; Babysat two children Assisted with summertime school assignments Cleaned and organized the… Show more Customer Service & Public Relations Dept; to the Customer Service Rep Designed, produced & implemented the use of public awareness materials County Fare Restaurant Aug 2011 Waitress during special functions Served customers by taking orders and bussing tables Served as a hostess when understaffed Mother's Helper; Babysat two children Assisted with summertime school assignments Cleaned and organized the house Performed other miscellaneous jobs to assist the mother Show less Customer Service & Public Relations Dept; to the Customer Service Rep Designed, produced & implemented the use of public awareness materials County Fare Restaurant Aug 2011 Waitress during special functions Served customers by taking orders and bussing tables Served as a hostess when understaffed Mother's Helper; Babysat two children Assisted with summertime school assignments Cleaned and organized the… Show more Customer Service & Public Relations Dept; to the Customer Service Rep Designed, produced & implemented the use of public awareness materials County Fare Restaurant Aug 2011 Waitress during special functions Served customers by taking orders and bussing tables Served as a hostess when understaffed Mother's Helper; Babysat two children Assisted with summertime school assignments Cleaned and organized the house Performed other miscellaneous jobs to assist the mother Show less

Red Cross Volunteer: Staff Education and Training Office

• Jun 2009 - Aug 2009

Prepared packets for training and competency exercises . Reviewed and organized training folders for the Dept of Health Services . Identified missing training documentation, to maintain compliance . Designed, produced, and implemented the use of public awareness materials Prepared packets for training and competency exercises . Reviewed and organized training folders for the Dept of Health Services . Identified missing training documentation, to maintain compliance . Designed, produced, and implemented the use of public awareness materials

Cashier

• Jun 2007 - Aug 2007

Took orders from customers Proficient at making sandwiches and french fries, and preparing desserts Accurately managed the cash register Cleaned up at end of each day - wiped down counters, swept floors Took orders from customers Proficient at making sandwiches and french fries, and preparing desserts Accurately managed the cash register Cleaned up at end of each day - wiped down counters, swept floors