Experience

Winterwood Inc
• United States
• Real Estate
• 100 - 200 Employee
• Staff Accountant

  • Dec 2021 - Present

MiddleGround Capital
• United States
• Venture Capital and Private Equity Principals
• 100 - 200 Employee
• Staff Accountant

  • Mar 2021 - Nov 2021


Alliance Coal, LLC

• Mining
• 300 - 400 Employee

• Accountant

  • Jan 2019 - Mar 2021

• Senior Accounting Clerk

  • Mar 2010 - Jan 2019



Brandywine Apartments

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Consultant

  • May 2009 - Sep 2009

  Served as Leasing Consultant for a growing apartment management company. Teamed up with Property Manager and other team members to create strategic plans to enhance customer satisfaction, and increase leasing and renewal rate. Work closely with other team members to promote sales contests, and clarify information on apartment availability. •Contributed to increasing customer satisfactions and information by maintaining monthly newsletter and website advertisements. Also developed flyers of advertisements to inform public of special rates. •Able to maintain functioning working environment in a high stress environments. •Prepared leasing paperwork for new tenants and lease renewals. Reviewed lease information with clients and answered any questions about lease paperwork. •Provided customer satisfaction through answering the phones, scheduling appointments to show apartment homes, answering any questions or concerns the client might have had. •Maintained vacant apartment listings for in office use and worked closely with maintenance staff on work order completion and emergencies. •Participated in planning many resident events to help promote resident satisfaction and show resident appreciation. Show less



Village Animal Hospital

• United States
• Veterinary Services
• 1 - 100 Employee

• Veterinary Assistant

  • Feb 2008 - May 2009

  Served as veterinary assistant for a progressive veterinary hospital with many technological advancements in computer operations, and customer education. Collaborate with Customer Care Manager and other team members to create strategic plans to enhance customer satisfaction. Work closely with other team members to promote sales contests, and clarify information. •Contributed to increasing customer education by creating and maintaining monthly newsletter and website. •Instrumental in improving customer-satisfaction ratings through suggestion, development, and implementation of new procedures. •Able to maintain functioning working environment in a high stress environment. •Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management. •Provided customer service through answering phones, scheduling appointments, answering any questions or concerns the client might have had. •Participated in implementing new paperless process, resulting in streamlined operations. Show less



Boston Road Animal Clinic

• Veterinary Assistant / Surgical Assistant

  • Mar 2007 - Feb 2008

  Served as veterinary assistant and surgical assistant in a caring small animal clinic. Answered questions, responded to concerns, and alleviated delicate situations with professionalism and sensitivity. Assisted Veterinarians in stressful surgical procedures while maintaining patients under anastasia. •Provided customer service through answering phones, scheduling appointments, and answering any question or concern the client might have had. •Able to maintain functioning working environment in a high stress environment. •Ran personal and professional errands for veterinarian. •Implemented new procedures for organizing surgical supplies and medications. •Organized and filed client charts and paperwork. Show less



Animal Care Clinic

• United States
• Veterinary Services
• 1 - 100 Employee

• Veterinary Assistant

  • Mar 2003 - Feb 2007

  Served as veterinary assistant and nurse assistant in an advanced, fast-paced animal clinic with many technological advancement in computer operations, and customer education. •Provided customer service through answering client’s questions and concerns. •Maintained medical supplies and treatment areas. •Ran personal and professional errands for veterinarian and staff. •Maintained clean and functioning work environment. •Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management. Show less