Experience

Fortune School of Education

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Sr. Data and System Analyst

  • Aug 2020 - Present

  • Transitioned a workforce of 100+ teachers and staff to a new student information system (Aeries) during distance learning by leading training sessions, creating how-to guides, and troubleshooting user issues. • Streamlined grade reporting processes for teachers at all 10 campuses by replacing manual data entry with en masse calculation and data wrangling via STATA and R. • Automated data preparation steps for weekly reports using Excel VBA Macros which decreased time on task by 67%. • Created interactive dashboards via Looker Studio (formerly Google Data Studio) and Tableau to provide insights on pupil test scores, term grades, attendance, and discipline incidents at district, school, homeroom, and student levels. • Collaborated cross-functionally with HR, Enrollment, and Special Education departments to ensure timely data collection and data accuracy for state reporting. Show less



Oracle

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• US Indirect Tax Intern

  • Sep 2018 - Jul 2019

  • Managed simultaneous projects with lengths varying from 1 day to 2.5 months • Resolved 76 government notices by facilitating communications with jurisdictions and presenting findings in writing to managers for tax decisions • Learned and filed 70 local business tax returns in a 6-month period with minimal supervision and guidance • Prepared 10+ memos for Indirect Tax Director and Tax Group Vice President by researching local sales tax rules and organization’s tax filing history to justify payment requests for unexpected outstanding liabilities Show less



UCLA Department of Sociology

• Greater Los Angeles Area

• Research Assistant

  • Jun 2018 - Sep 2018

  • Scraped 259 news articles from online database Factiva and analyzed articles using qualitative analysis software Atlas.ti 8 • Recruited 16 interview subjects through snowball sampling and class announcements over the period of 2 weeks • Shadowed researcher during interviews to gain a better understanding of the qualitative data gathering process • Scraped 259 news articles from online database Factiva and analyzed articles using qualitative analysis software Atlas.ti 8 • Recruited 16 interview subjects through snowball sampling and class announcements over the period of 2 weeks • Shadowed researcher during interviews to gain a better understanding of the qualitative data gathering process



Associated Students UCLA: Kerckhoff Coffee House

• Senior Student Supervisor

  • Aug 2017 - Jun 2018

  • Interview and hire customer service representatives to maintain skilled and cohesive work force• Perform thorough and clear on-the-job training to help new hires transition smoothly into the work environment • Collaborate with other senior student supervisors to establish promotions and succession plans• Oversee supervisors to ascertain that coffee house operation is in accordance with the established timeline• Ensure customer satisfaction through quality inspection and effective communication when resolving complaints Show less

• Supervisor

  • Jan 2017 - Aug 2017

  • Strategically delegated tasks to customer service representatives in accordance with the timeline of the coffee house• Ensured customer satisfaction through quality inspection and effective communication to resolve customer complaints• Monitored coffee house operations through material and employee maintenance

• Customer Service Representative

  • Mar 2016 - Jan 2017

  • Collaborated closely and efficiently with colleagues when delivering customer orders• Managed coffee levels, temperatures, condiment and toaster area sanitations while serving clients during rush hours



Peak Brain Institute

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Public Relations Intern

  • Aug 2016 - Dec 2016

  • Expanded public recognition on neurofeedback through reaching out to outlets such as podcasts, newspapers and magazines • Worked with Director of Public Relations to modify the style of pitch in accordance with the field of the contacting person • Posted information on workshops held by Peak Brain Institute on local newsletters and event postings • Expanded public recognition on neurofeedback through reaching out to outlets such as podcasts, newspapers and magazines • Worked with Director of Public Relations to modify the style of pitch in accordance with the field of the contacting person • Posted information on workshops held by Peak Brain Institute on local newsletters and event postings



McMillan LLP

• Canada
• Law Practice
• 500 - 600 Employee

• Tax Law Assistant

  • Jun 2016 - Jun 2016

  • Reviewed and summarized information of various debentures for lawyers • Reviewed and provided feedback on documents drafted by law professionals • Summarized court cases to provide attorneys with background information on project • Reviewed and summarized information of various debentures for lawyers • Reviewed and provided feedback on documents drafted by law professionals • Summarized court cases to provide attorneys with background information on project