Social Media Manager

• Feb 2023 - Present

Business Support Executive

• Jan 2023 - Present

Network Executive

• May 2021 - Jan 2023

Managing professional & personal scheduling for the founder and C level network, including mail, calls, email, agendas ,licenses, board meetings, travel arrangements and all other company logistics.Extensive diary/ calendar management, proactively identifying and resolving scheduling conflicts. Managing the flow of information to senior employees, ensuring our companies vision and goals are clarified, communicated and executed.Responsible for comprehensive travel arrangements on behalf of C-level & management, including flights and hotel accommodation - as well as managing and coordinating all Crowd One Network Services LLC employee business travel, accommodation and annual flight tickets.Daily office management and administrative / HR support - accountable for stock checks, our in house booking system, collating financial invoicing, office admin and new employee onboarding, visa applications, company presentations, internal company comms, spreadsheets and PowerPoints etc.Office set up and renovation project management. Managing contractors and vendors for office operations & or maintenance.Arranging onsite and offsite company events.Creating styling mood boards for company events, filming and interviews. Ensuring the upmost professionalism and managing sensitive matters with a high level of confidentiality and discretion. Show less

Executive Assistant / Social Media Assistant

• Feb 2020 - Apr 2021

Provide a bridge for smooth communication between the Managing Director’s, partners, clinic employees and all relevant departments. Responsible key holder in charge of opening and closure of premises, managing a team of 8 FTE and daily administrative tasks. Email and calendar management for reception and social media accounts, scheduling all meetings and client appointments. Devising and maintaining an effective and efficient filing system and responsible for stock take, product orders and equipment. Managing expenses, collating invoices and recording expenses in spread sheets. Overseeing daily administrative duties whilst liaising with clients and ensuring the highest level of client confidentiality and professionalism. Ensuring all our partnered brand guidelines and protocols are followed meticulously. Responsible for recognizing current trends, devising social media strategies, delivering original content and turning posts / stories into profitable bookings and product sales. Devising weekly to monthly focuses around a yearly marketing calendar, In-keeping with brand guidelines, partners skin care and social media trends. In charge of influencer out-reach, promotional monthly deals, assisting marketing and advertisement development for brand growth. Arranging weekly content shoots for new products, treatments and menu developments. In charge of researching and monitoring our existing client base, collecting customer data and creating promotional material to captivate new clients and customers. Show less

Senior Cabin Crew

• Jan 2015 - Jan 2020

Demonstrating exceptional customer service skills, adhering at all times to the standards expected by the global brand. Lead, facilitate and manage resources (time, products and people) to deliver a world class customer service on board that meet and exceed customer expectations, in order to create customer loyalty so that Emirates becomes first choice. Supporting the pursur in ensuring the highest standards of safety and security requirements are met and observed by all crew members. Building strong relationships with clients and promoting brand values in a multicultural environment. Anticipate and deliver the highest level of service availing all requests in a timely manner and maintaining integrity, confidentiality and professionalism at all times. Keeping up to date with the latest safety, medical and service updates within the airline and the aviation industry. Working toward a successful end goal within a cosmopolitan team. Show less

Visual Merchandiser

• Jun 2012 - Jul 2015

Managing a team of 7FTE’s to ensure targets were met or exceeded. Responsible for creating team capacity plans and maintaining appointments for high net worth clients for personal shopping. Responsible for coordinating team activities, company events/launches, meetings, services and managing stock levels. Provided reports on weekly-monthly basis and responsible for drafting presentations, analysing profit margins and forecasting annual turnover. Developed team members and supporting their progression within a team. Ensuring the store represents the Arcadia brand in all aspects. A key holder responsible for the safe opening and closure of the premises. Show less

Senior Sales Assistant

• Oct 2010 - Jun 2012

Executive Management Assistant

• Jun 2011 - Aug 2014

Administrative tasks as per the request of the MD and Founder. Assisting in ensuring that the service met the standards set out by The Care Inspectorate against which we were assessed and graded. High level of focus on implementation of the correct process and procedures, across all PPC Ltd premises, conforming with annual audits. Devising plans for the needs of each child and establishment to ensure that the dietary requirements were adhered to, medicine administration process was followed and allergy information was recorded to minimise any risk of preventable incidents whilst in our care. Building relationships with both parents and children so as to have a clear understanding of ways to support them in all aspects of their development. Helping to ensure that the service met the standards set out by The Care Inspectorate against which we were assessed and graded. Consistently achieved Grades of 5 and above demonstrating a high level of compliance and quality of care. Show less