Experience

Music Concierge

• United Kingdom
• Music
• 1 - 100 Employee

• Creative Project Manager

  • Mar 2023 - Present

  Music Concierge provides leading hospitality brands with best-in-class music-related creative and tech solutions. For over 15 years, we have been responsible for the signature sounds of internationally renowned brands, from iconic hotels to trusted chains to wellness retreats, to beloved drinking and dining venues across the globe. Music Concierge provides leading hospitality brands with best-in-class music-related creative and tech solutions. For over 15 years, we have been responsible for the signature sounds of internationally renowned brands, from iconic hotels to trusted chains to wellness retreats, to beloved drinking and dining venues across the globe.



Najma Consulting Ltd.

• Cheltenham, England, United Kingdom

• Director

  • Jun 2019 - Present



The Inform Team

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Change Manager

  • Dec 2022 - Feb 2023



Music Brand Communication

• United Kingdom
• Musicians
• 1 - 100 Employee

• Head of Music and Library Services

  • Apr 2022 - Dec 2022

  MBC is international music agency who specialise in the curation of bespoke artisanal playlists for luxury brands. With excellent credentials and over 15 years’ experience in luxury hospitality, MBC are one of the world’s pioneering sound design agencies, redefining background music and enhancing guest experience.

• Brand Consultant and Library Manager

  • Jan 2019 - May 2022



Post Office Ltd

• United Kingdom
• Retail
• 700 & Above Employee

• Change Manager

  • Sep 2021 - Mar 2022



Hft

• United Kingdom
• Individual and Family Services
• 500 - 600 Employee

• Transformational Communications and Engagement Manager

  • Sep 2020 - Sep 2021



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Change Manager

  • Jul 2019 - May 2020

  Emily rejoined the John Lewis Partnership in July 2019 to help implement changes to the Partnership's pension scheme. Emily rejoined the John Lewis Partnership in July 2019 to help implement changes to the Partnership's pension scheme.



North Highland

• United States
• Business Consulting and Services
• 700 & Above Employee

• Consultant

  • Dec 2017 - Jul 2019

• Analyst

  • Mar 2016 - Dec 2017



Sofar Sounds

• United States
• Musicians
• 200 - 300 Employee

• Show Lead, Artist Liaison

  • May 2017 - Jul 2019

  Emily's passion for music and live performance led her to volunteer as a Show Lead and Artist Liaison with Sofar Sounds London. Sofar Sounds reimagines the live event experience through curated, secret performances in more than 400 cities around the world. Sofar transforms everyday spaces - like a living room or retail shop - and turns it into a captivating venue for secret, live shows, creating an immersive experience that brings guests and artists closer together. Each Sofar is small… Show more Emily's passion for music and live performance led her to volunteer as a Show Lead and Artist Liaison with Sofar Sounds London. Sofar Sounds reimagines the live event experience through curated, secret performances in more than 400 cities around the world. Sofar transforms everyday spaces - like a living room or retail shop - and turns it into a captivating venue for secret, live shows, creating an immersive experience that brings guests and artists closer together. Each Sofar is small, and typically features three diverse acts, with no headliner. Show less Emily's passion for music and live performance led her to volunteer as a Show Lead and Artist Liaison with Sofar Sounds London. Sofar Sounds reimagines the live event experience through curated, secret performances in more than 400 cities around the world. Sofar transforms everyday spaces - like a living room or retail shop - and turns it into a captivating venue for secret, live shows, creating an immersive experience that brings guests and artists closer together. Each Sofar is small… Show more Emily's passion for music and live performance led her to volunteer as a Show Lead and Artist Liaison with Sofar Sounds London. Sofar Sounds reimagines the live event experience through curated, secret performances in more than 400 cities around the world. Sofar transforms everyday spaces - like a living room or retail shop - and turns it into a captivating venue for secret, live shows, creating an immersive experience that brings guests and artists closer together. Each Sofar is small, and typically features three diverse acts, with no headliner. Show less



Three UK

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Change Lead

  • Jun 2018 - Oct 2018

  In June 2018, Emily joined Three and led Change for their 5G partnership with Huawei. Her work included conducting high level and detailed change impact assessments, creating and rolling out a compelling change story and engagement plan, and helping build the framework for effective collaboration between the two companies. In June 2018, Emily joined Three and led Change for their 5G partnership with Huawei. Her work included conducting high level and detailed change impact assessments, creating and rolling out a compelling change story and engagement plan, and helping build the framework for effective collaboration between the two companies.



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Change & Comms Manager

  • Jan 2017 - Feb 2018

  In January 2017, Emily joined the Change and Comms team for a large-scale transformation of the Partnership’s Finance function. As part of her role, she supported the creation of high level and detailed impact assessments, stakeholder engagement and comms plans, overall change plan, and training needs analysis. She also played a key role in organising and running a function-wide launch event, as well as creating both internal and external communications. Additionally, Emily played a leading… Show more In January 2017, Emily joined the Change and Comms team for a large-scale transformation of the Partnership’s Finance function. As part of her role, she supported the creation of high level and detailed impact assessments, stakeholder engagement and comms plans, overall change plan, and training needs analysis. She also played a key role in organising and running a function-wide launch event, as well as creating both internal and external communications. Additionally, Emily played a leading role in helping set up a Change Network across the function to help embed a new Finance culture and ways of working.

• Change Manager

  • Mar 2017 - Jun 2017

  Emily led Change Management for the implementation of individual personal data rights across the Partnership to ensure compliance with new GDPR regulation. Her work included building detailed stakeholder engagement and training plans to ensure that legislative changes and new processes were mapped, understood, and embedded, and that new systems or solutions were put in place where necessary. She also oversaw the impact and readiness assessment for rights related changes to ensure that the… Show more Emily led Change Management for the implementation of individual personal data rights across the Partnership to ensure compliance with new GDPR regulation. Her work included building detailed stakeholder engagement and training plans to ensure that legislative changes and new processes were mapped, understood, and embedded, and that new systems or solutions were put in place where necessary. She also oversaw the impact and readiness assessment for rights related changes to ensure that the business was GDPR-compliant ahead of the legislative changes.



Royal Mail

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• Project Management Officer

  • Mar 2016 - Dec 2016

  Emily joined Royal Mail as part of a key project aiming to help the company grow its digital presence by giving customers visibility and control over the mail items electronically. It was the first Agile project to include integrations with Royal Mail enterprise systems. Emily was responsible for working closely with the project SCRUM team, managing risks, tracking actuals, and helping prepare deliverables In addition, she was involved in helping define customer support processes and… Show more Emily joined Royal Mail as part of a key project aiming to help the company grow its digital presence by giving customers visibility and control over the mail items electronically. It was the first Agile project to include integrations with Royal Mail enterprise systems. Emily was responsible for working closely with the project SCRUM team, managing risks, tracking actuals, and helping prepare deliverables In addition, she was involved in helping define customer support processes and content, stakeholder management and engagement, and comms planning. Show less Emily joined Royal Mail as part of a key project aiming to help the company grow its digital presence by giving customers visibility and control over the mail items electronically. It was the first Agile project to include integrations with Royal Mail enterprise systems. Emily was responsible for working closely with the project SCRUM team, managing risks, tracking actuals, and helping prepare deliverables In addition, she was involved in helping define customer support processes and… Show more Emily joined Royal Mail as part of a key project aiming to help the company grow its digital presence by giving customers visibility and control over the mail items electronically. It was the first Agile project to include integrations with Royal Mail enterprise systems. Emily was responsible for working closely with the project SCRUM team, managing risks, tracking actuals, and helping prepare deliverables In addition, she was involved in helping define customer support processes and content, stakeholder management and engagement, and comms planning. Show less



Hummingbird Films

• Bristol, United Kingdom

• Production Runner

  • Jan 2016 - Feb 2016



Worldfriends' Language School

• Granada, Spain

• English Language Teacher

  • Sep 2013 - Dec 2013



Swift Music

• Bristol, United Kingdom

• Sales Assistant and Musical Demonstrator (part-time)

  • Sep 2009 - Oct 2011



Mencap Summer Wonder

• Somerset, United Kingdom

• Volunteer (part-time)

  • May 2004 - Aug 2008