Experience

Miles Technologies

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• User Account Consultant

  • Oct 2022 - Present

• IT Support Consultant

  • May 2022 - Oct 2022

  * Frontline remote technical support * Troubleshoot and fix unusually complex hardware and software issues for desktops, servers, cloud services, and networks* Document work performed and other technical information for our clients * Assist customers with their technical needs remotely via phone or email with strong and consistent communication * Understand system monitoring software and alerting tools such as Datto RMM and ScreenConnect * Maintains a curious nature with a desire to tackle and solve complex problems



Biltmore

• United States
• Hospitality
• 500 - 600 Employee

• Winery

  • Jul 2019 - Dec 2022



Ingles Markets, Inc.

• United States
• Retail
• 400 - 500 Employee

• Overnight Stocker

  • Jan 2018 - Jul 2019

  • Stock shelves or set up displays in store during closed hours • Work fast paced to ensure all shelves are stocked and truck orders are completed by deadlines • Lift objects of varying weights • Operate pallet jack to unload freight from trucks • Organize all products on the shelves throughout the entire store • Maintain a neat, clean, and orderly work area • Provide great customer service • Stock shelves or set up displays in store during closed hours • Work fast paced to ensure all shelves are stocked and truck orders are completed by deadlines • Lift objects of varying weights • Operate pallet jack to unload freight from trucks • Organize all products on the shelves throughout the entire store • Maintain a neat, clean, and orderly work area • Provide great customer service



Walmart Distribution Center

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Unloader/Processor

  • Jul 2016 - Oct 2017

  • Unloaded incoming trucks and staged freight for shipment or storage • Lifted products of varying weights • Printed correct labels for products and staged accordingly • Mainly worked with heavy power equipment (Forklift, Clamp, Slip) • Maintained safe and clean work area • Worked at a very fast pace to ensure tight deadlines were met • Assisted with any other jobs that needed to be done around the warehouse • Unloaded incoming trucks and staged freight for shipment or storage • Lifted products of varying weights • Printed correct labels for products and staged accordingly • Mainly worked with heavy power equipment (Forklift, Clamp, Slip) • Maintained safe and clean work area • Worked at a very fast pace to ensure tight deadlines were met • Assisted with any other jobs that needed to be done around the warehouse



Ingles Distribution Center

• Black Mountain, North Carolina

• Order Selector

  • Jun 2015 - Jul 2016

  • Picked 200+ cases of product every hour • Put together pallets and shrink wrapped securely • Maintained neat, clean, and orderly work area • Fast-paced walking for nearly entire shift to ensure pick schedules were efficiently completed • Safely operated warehouse equipment (mainly pallet jacks) • Stocked warehouse shelves • Assisted with loading trucks • Picked 200+ cases of product every hour • Put together pallets and shrink wrapped securely • Maintained neat, clean, and orderly work area • Fast-paced walking for nearly entire shift to ensure pick schedules were efficiently completed • Safely operated warehouse equipment (mainly pallet jacks) • Stocked warehouse shelves • Assisted with loading trucks