Experience

Linn County (OR) Sheriff Office

• United States
• Law Enforcement
• 1 - 100 Employee

• Senior Account Clerk

  • Sep 2022 - Present



Schimberg Co

• United States
• Wholesale
• 1 - 100 Employee

• Accounts Receivable Specialist

  • Jan 2022 - Aug 2023



Collins Community Credit Union

• United States
• Banking
• 100 - 200 Employee

• Electronic service Agent

  • Aug 2020 - Mar 2022

  • Effectively manages multiple inbound calls, chats, and emails in a fast-paced environment• Responds quickly and accurately to provide excellent customer service• Works in cooperation with other departments to find solutions• Provides resolution for escalated accounts for credit union members as well as team members• Coaching and mentoring peers on correct policies and procedure• Provides on the job training to new hires to the department• Viewed as a subject matter expert by the leadership team and given special projects to manage Show less

• Member Contact Agent 1

  • Sep 2019 - Aug 2020

  • Delivered professional and courteous customer service to members• Achieved the highest possible customer satisfaction scores in the department• Resolved sensitive member situations in an accurate and timely manner• Utilized effective time management and organizational skills to oversee special projects• Coached and mentored peers as well as new hires



Coombs' Farms

• Latimer, Iowa, United States

• Farm Worker

  • Jul 2012 - Sep 2019

  • Developed and maintained all accounting records for farming operation • Responsible for accurately managing all federal and state tax reporting • Assisted and performed equipment maintenance • Operation of large equipment for the planting, maintaining and harvesting of crops • Developed and maintained all accounting records for farming operation • Responsible for accurately managing all federal and state tax reporting • Assisted and performed equipment maintenance • Operation of large equipment for the planting, maintaining and harvesting of crops



IA Specialty hospital

• Registration Clerk

  • Sep 2013 - Nov 2014

  • Registered patients for outpatient procedures and emergency services • Educated and ensured patients, guardians and family members on medical intake comprehension • Accurately entered new patient health record • Registered patients for outpatient procedures and emergency services • Educated and ensured patients, guardians and family members on medical intake comprehension • Accurately entered new patient health record



Fareway Stores, Inc.

• United States
• Food & Beverages
• 700 & Above Employee

• Cashier

  • May 2013 - Nov 2014



University of Iowa

• United States
• Higher Education
• 700 & Above Employee

• Security Officer

  • Jul 2009 - Jun 2012

  • Maintained safety of the college by swiftly responding to alarms and investigating disturbances • Performed quick and accurate assessments regarding the severity of accidents, security incidents and medical emergencies • Worked within a team to monitored and maintained control of sporting events and presidential visits with over 70,000 attendees • Trained, coached and mentored recently hired Iowa City police officers and new security personnel • Patrolled college premises to ensure the well-being of employees, students, and visitors Show less



Redwing Shoes

• United States
• Retail
• 1 - 100 Employee

• Cashier

  • Jan 2009 - Jun 2009



Linn Cooperative Oil Co

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Cashier

  • May 2006 - Jun 2009

  Also in charge of opening on Saturdays , and closing at night. Also in charge of opening on Saturdays , and closing at night.