Experience

FOREST HOMECARE LIMITED

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2013 - Present

  Broomfield * Managing communication via email & telephone between Forest Homecare & Essex County Council Service Placement Team * Receive all commissioning enquiries and liaise with coordinators regarding arrival time windows and start/restart dates. * Produce Forest Homecare Support Plans from the information provided * Maintain and update commissioning and refusals spreadsheets in Excel * Answer incoming telephone calls to the office and ensuring all calls are returned promptly. * Assist… Show more * Managing communication via email & telephone between Forest Homecare & Essex County Council Service Placement Team * Receive all commissioning enquiries and liaise with coordinators regarding arrival time windows and start/restart dates. * Produce Forest Homecare Support Plans from the information provided * Maintain and update commissioning and refusals spreadsheets in Excel * Answer incoming telephone calls to the office and ensuring all calls are returned promptly. * Assist with the monitoring of timely receipt of carer timesheets & support the payroll department with the confirmation of timesheets * Ensure that all filing is completed * Update roster if informed a call is cancelled, inform the relevant carers and document clearly actions. * Responsible of stock control * Manage outlook diary & set reminders as necessary Show less



Regency Security Group

• United Kingdom
• Security and Investigations
• 100 - 200 Employee

• Administration Assistant

  • Oct 2012 - Aug 2013

  * Answering the telephones, ensuring the telephone gets answered in a professional manner and locating the call to the correct individual Filing paperwork * Franking and using the fax machine * Vetting new staff and contacting employers, ensuring they are signed off within 12 weeks * Raising weekly invoices and sending the invoices via post or email * Allocating payments in Sage which have hit our Factoring Account and reconciling the account on a daily basis * Producing… Show more * Answering the telephones, ensuring the telephone gets answered in a professional manner and locating the call to the correct individual Filing paperwork * Franking and using the fax machine * Vetting new staff and contacting employers, ensuring they are signed off within 12 weeks * Raising weekly invoices and sending the invoices via post or email * Allocating payments in Sage which have hit our Factoring Account and reconciling the account on a daily basis * Producing consolidated invoices * Producing reports in Sage and send our customers statements of their accounts * Allocating remittances in Sage and inputting invoices before they are processed for payment Show less



FOREST HOMECARE LIMITED

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Jul 2008 - Oct 2012

  * Going through the recruitment process including interviewing * Sending out contracts to staff * Covering reception & answering the telephones * Filing paperwork * Ordering stationery for the office * Ordering uniform * Keeping high levels of stock * Sending out letters to future staff * Franking * Using the fax machine * General office duties * Countersignature for CRB’s * Additional role as a Care Assistant * Assisting the Payroll department with the… Show more * Going through the recruitment process including interviewing * Sending out contracts to staff * Covering reception & answering the telephones * Filing paperwork * Ordering stationery for the office * Ordering uniform * Keeping high levels of stock * Sending out letters to future staff * Franking * Using the fax machine * General office duties * Countersignature for CRB’s * Additional role as a Care Assistant * Assisting the Payroll department with the confirmation of timesheets Show less