Experience

Carrum Health
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Client Success Manager

  • Nov 2021 - Present


Virgin Pulse

• United States
• Software Development
• 700 & Above Employee

• Client Success Manager

  • Sep 2019 - Nov 2021

• Client Solutions Associate

  • Feb 2019 - Sep 2019



Hasbro

• United States
• Manufacturing
• 700 & Above Employee

• Associate Project Manager - Boys Development & Brand Design

  • Aug 2017 - Oct 2018

  - Managed three Transformers toy lines (~250 items) to timely delivery - Created schedules/ project plans for interdepartmental teams - Lead weekly project development meetings with teams made up of: product designers, product engineers, marketers, package designers, instructions designers, package engineers, model shop coordinators, and licensing coordinators - Negotiated with international partners in China and Japan for shorter timelines and, thus, cost savings - Reported on On Time Delivery, quantity available, first quantity on shelf, overdue deadlines, and overdue cost impact - Facilitated bi-weekly “Stage Gate” meetings with entire Transformers team, including key stakeholders, to review project design and model progress, item financials, tooling budget, and risks Show less



IMM - Right Ideas. Real Results. All In.

• Associate Client Producer

  • Nov 2016 - Jul 2017

  "Emily Caner has been promoted to Associate Client Producer.Caner came in to IMM just over a year ago, a woman on a mission with a smile on her face. Em comes to the office every day with dedication, eagerness and the flexibility required to help each team achieve success. She’s quickly taken on production ownership of many clients and projects, jumping in on Primanti, Noodles, Safelink, Leota, Big 5, internal BHI/IMM projects, etc. proving that she’ll tackle anything thrown her way. Emily’s attention to detail and inquisitive mind have helped her build a solid foundation in her production skills, enabling her to grow even more in this new role!"-Establishes and maintains project plans/schedules for five major accounts by updating milestones, tasks, dependencies, work efforts, and resource allocation across seven departments-Monitors creative resource workloads with interdepartmental platform (Clarizen) and recommends adjustments to ensure timely deliverables-Leads daily SCRUM meetings with key project teammates to keep all members up-to-date on project status and review/assign responsibilities-Defines project scopes, writes Statements of Work, and gathers requirements for CMS updates, media campaigns, website builds, and branding exercises-Identifies critical path tasks, anticipates potential roadblocks, and mitigates issues by working across departments to resolve issues-Facilitates meetings for project kick-offs, internal reviews, and final approvals with designers, developers, and account leads to review the project scope, deliverable progress, and final outputs-Trains new and current employees on Project Management software, Clarizen, explaining project set up, milestones, tasks, resource view, and assignments-Reviews and analyzes campaign data to provide meaningful optimization recommendations-Creates master spreadsheets and innovative processes utilized by both client and IMM Show less

• Project Coordinator

  • May 2016 - Nov 2016

  • Assists a talented team in making certain both the IMM team and clients have what they need, when they need it. • Ensures the Senior Project Manager is buttoned up with a project plan, that shifting schedules appear seamless, and that all parties have key information at just the right time• Creates and maintains project plans• Plans and maintains tasks, milestones, dependencies, work-effort, duration and resource-allocation across agency teams• Developed communication and leadership skills through fostering strong relationships with clients and internal partners• Scopes, routes internal tasks, takes notes and responsible for clerical duties Show less



(add)ventures

• United States
• Advertising Services
• 100 - 200 Employee

• Specialist Marketing/Strategy

  • Oct 2014 - Oct 2015

  -Contributed to overall marketing strategy for client partners, including writing proposals and briefs, outlining project budgets, and implementing tactics-Managed multiple campaigns, which included: print, online, social, and radio channels-Maintained ongoing relationships with clients to ensure future projects via daily dual mode communications-Adhered to timeline, budget and deadlines, anticipating problems before they occurred-Collaborated with other creative departments on the development of visual assets Show less

• Administrative Assistant

  • Sep 2014 - Oct 2014

  -Maintained workspace flow by routing correspondences, phone calls, and collecting information.-Completed requests by greeting clients in person or on the telephone; answering or referring inquiries.-Organized office schedules by maintaining calendars for all six departments (45 personnel), arranging meetings, conferences, teleconferences, and travel.-Kept office inventory up to date by checking supplies and determining inventory; anticipated needing supplies; placing and expediting orders for supplies$; verifying receipt of supplies.-Responsible for reviewing company credit card purchases on a monthly basis Show less



Rancing Revolution

• United States
• Ranching

• Event Planning Intern

  • Jan 2013 - May 2013

  •University Outreach Coordinator •Effectively worked with Communication Action Team to fundraise for and promote Rancing Revolution, a Burlington non-profit with a mission to inspire a “Culture of Kindness.” •Helped to plan, market, acquire sponsorship for, and execute a 3K Rance event held at the University of Vermont. •University Outreach Coordinator •Effectively worked with Communication Action Team to fundraise for and promote Rancing Revolution, a Burlington non-profit with a mission to inspire a “Culture of Kindness.” •Helped to plan, market, acquire sponsorship for, and execute a 3K Rance event held at the University of Vermont.



University of Vermont

• United States
• Higher Education
• 700 & Above Employee

• Resident Advisor

  • Aug 2012 - May 2013

  •Engaged 35 students in community-building around shared interests and behavior standards.•Trained and skilled in restorative practices to manage differing of opinions and crisis management.•Planned wide variety of social and educational programs based on student-generated ideas.•Used social media to effectively promote programming

• Teaching Assistant

  • Jan 2012 - May 2013

  •Co-taught small groups in intensive lab sections for Communication Methods and Information Technology Foundation courses.•Helped to facilitate the intellectual and social growth of first year and upper classmen students. •Effectively taught oral and written communication skills and computer technology skills.



Green Mountain Habitat for Humanity

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Public Relations Intern

  • Sep 2012 - Dec 2012

  •Successfully wrote and submitted an article for the Habitat For Humanity Fall Newsletter •Traveled to work site and interviewed Habitat families, construction workers, and project managers for article’s content. •Efficiently worked with a team of 8 interns to write and compile articles for the newsletter. •Successfully wrote and submitted an article for the Habitat For Humanity Fall Newsletter •Traveled to work site and interviewed Habitat families, construction workers, and project managers for article’s content. •Efficiently worked with a team of 8 interns to write and compile articles for the newsletter.



Towerhill Associatesc

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Public Relations/ Social Media Intern

  • May 2012 - Aug 2012

  •Managed the company’s daily blog articles, Facebook, Twitter, Pinterest, and Tumblr updates. •Increased company's website viewership by 70% within a 3-month period. •Researched and collected information on relevant green technology and life science companies for Towerhill Associate’s database. •Wrote a business brief on green technology company for CEO to read while traveling to meeting. •Demonstrated ability to write pitches and cold-call prospective recruits. •Sorted through potential applicant resumes. •Created training manual for incoming/future interns. Show less