Experience

Wellington Estates
• United Kingdom
• Real Estate
• 1 - 100 Employee
• Accounts Assistant

  • Jul 2022 - Present


MBS Equipment Company UK

• United Kingdom
• Media Production
• 1 - 100 Employee

• Accounts Payable Processor

  • Sep 2019 - Jul 2022

  · Checking and processing invoices for outgoing payments. This Involves uploading data from RTPro to Acumatica, checking then releasing data into the accounting system · Reconciliation of supplier statements on a monthly basis · Processing of credit card statements & subsequent posting of credit card journal on a monthly basis · Responsible for addressing queries between suppliers and the sales/warehouse departments to ensure timely resolution · Receiving purchase requests from sales/warehouse departments, liaising with suppliers for quotations for internal authorisation, raising purchase orders & placing orders to ensure delivery in a timely manner – Experience in dealing with large, critical orders (including acquiring capital expenditure) · Checking and approving of temporary staff timesheets to ensure wages are processed on time, posting of payroll journal into the accounting system, ensuring all salary advances are correctly accounted · Daily bank reconciliation, ensuring payments and bank journals are correctly posted, ensuring the bank balance reconciles with the accounting system · Processing of employee expenses, ensuring claims are compliant with internal expense policy, that claims are correctly posted & paid on time · Maintain & manage the general accounts email inbox, ensure queries from other departments and suppliers are responded to in a timely manner.



Lightcliffe Skoda

• Accounts/Sales Administration trainee

  • Apr 2019 - Sep 2019

  · Responsibilities include correctly processing and posting daily banking onto KDMS, completing paying-in-slips to ensure cash/cheques is banked in a timely manner · Preparing transport and vehicle invoices, processing driver expenses, sending out sales ledger statements to credit customers and chasing payment · Responding to invoice queries, liaising with credit suppliers regarding payment dates · Posting purchase ledger invoices as well as petty cash processing · Purchase ledger statement reconciliations & payment run processing · Bringing used cars into stock, raising work request lines, setting up vehicle stock/deal files · Administration of vehicle funding transactions and registering add-on products with product-providers.



Chapelhouse Motor Group

• United Kingdom
• Retail Motor Vehicles
• 1 - 100 Employee

• Service Advisor

  • Nov 2018 - Apr 2019

  · Booking in customers and providing updates on vehicle progression · Organise and maintain customer follow-up database, responsible for contacting customers in regards to service provided and outstanding work orders · Upholding customer satisfaction index, follow up calls are made to ensure customer satisfaction · Upselling of service plans · General administrative duties and end of month archiving of records · Preparing invoices and getting paperwork for customers ready for collection · Experience with kerridge (particularly within service), superservice & emac.



TrustFord

• United Kingdom
• Retail Motor Vehicles
• 700 & Above Employee

• Claims Handler

  • Jan 2018 - Nov 2018

  · Fixed term contract for maternity leave responsible for invoicing for the bodyshop, submitting invoices to insurance companies, meeting monthly budget deadlines and preparing retail, excess and VAT invoices for customers · Answering account queries, liaising with credit control to resolve queries, responsible for debt collecting and verifying invoices for payment · Answering phone calls, covering front desk when required to answer customer and insurance queries, liasing with the workshop to update customers as well as insurance companies on vehicle repair status · Team leader for front desk, authorising use of hire vehicles when required, archiving, preparing for audits, dealing with customer complaints · Experience within this role has developed my team leader skills as well as skills with invoicing in Kerridge and use of Autoflow.



INDEPENDENT COSTS ASSESSMENT SERVICE LIMITED

• United Kingdom
• Law Practice

• Administrative Assistant

  • Feb 2016 - Aug 2017

  • Responsible for all administrational duties including case management, client contact and organisation within a cost draftsman firm; • First point of contact for clients, potential new clients and third party solicitors answering queries; • Taking client instructions and creating case files on case management system as well as creating a paper file, maintaining both electronic and paper files; • Creating invoices for clients and inputting data into a weekly ledger, liaising with accounts to create a debt collection system in Excel to process new and outstanding invoices of up to 7 years, establish correspondence with debtors to arrange payment whilst recording outcomes and managing remittances; • Contacting clients and third party solicitors on behalf of files handlers for additional information on files, creating monthly reports to update clients; • Diary keeping including court hearings and booking telephone hearings to maintain deadlines for file handlers; • Creating a mail merge system on Microsoft Word to send marketing letters out to potential new clients; • Completing stationery orders and ensuring stock of stationery is maintained, contacting couriers to arrange collections from the office as well as from client addresses for files and processing daily post; • Personal assistant duties such as booking appointments, completing personal documents and making personal enquiries on behalf of managers



Halliwell Jones

• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Body Shop Advisor

  • Mar 2015 - Jan 2016

  First point of call for customer at body shop, communicating clearly in a professional manner and providing a high level of customer care, ensuring customers recieve all relvant information. Responsible for processing invoices, following through insurance claims, booking customer appointments and filing and organisation of documents. First point of call for customer at body shop, communicating clearly in a professional manner and providing a high level of customer care, ensuring customers recieve all relvant information. Responsible for processing invoices, following through insurance claims, booking customer appointments and filing and organisation of documents.



Fresenius Kabi

• Germany
• Pharmaceutical Manufacturing
• 700 & Above Employee

• ASU Operator

  • Jan 2015 - Feb 2015

  Employed within the packing hall of the Aseptic Unit (ASU). Role involved packaging and sealing of Total Parental Nutrition (TPN) and medical devices to be shipped to patients. Role also required marshalling newly made TPN out of grade system ASU hatches, constructing and packaging of boxes and to help in any general areas when needed. Role required knowledge of current Good Manufacturing Practice (cGMP), understanding of Standard Operating Procedure (SOP) and to be able to work to ISO9001 standards.



City Link

• France
• Telecommunications
• 1 - 100 Employee

• Customer Service Advisor

  • Feb 2014 - Dec 2014

  Role required high interaction with customers via phone and email. Responsiblities include carrying out searches with depots for missing parcels, liasing with depots to ensure deliveries and collections, meeting the demands of the customer to ensure their satisfaction. Answering customer queries via email and phone, booking collections, scheduling deliveries and arranging change of address. Learned to use Nexus, Salesforce & CLAN. Administration for allocated depot locations, informing customers of missorted parcels or missing parcels, informing customers of failed deliveries and collections and booling for goods to be returned. Coverage of overflow of issues raised at other locations.



The Contact Company

• United Kingdom
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Advisor

  • Oct 2013 - Dec 2013

  Working for the DPD campaign answering consignee queries. Involved scheduling deliveries, collections and logging it on the system. Training on the Data Protection Act and dealing with difficult customers. Working for the DPD campaign answering consignee queries. Involved scheduling deliveries, collections and logging it on the system. Training on the Data Protection Act and dealing with difficult customers.