Director Of Information Services

• Sep 2019 - Present

• Working as a member of the RevTech Leadership team • Providing overall Program Management for the RevTech transformation • Establishing and leading the Sprint cadence, making the progress of our transformation efforts big and visible to team members and stakeholders • Working with individuals at all levels of the organization to ensure alignment between RevTech team members and the stakeholders for our product teams • Coaching individuals and leaders through the change management curve • Establishing new methods of working, ensuring they are rolled out in RevLocal and continuously improving these methods as we learn and grow Show less

Scrum Master, Project Manager Consultant (Retail Industry)

• Apr 2018 - Sep 2019

Provided coaching and servant leadership to multiple teams with 10-15 distributed team members across the United States and India. Coached teams, ScrumMasters, Product Owners and Release Management on Agile ceremonies, release cadences and Agile principles. Provided coaching and servant leadership to multiple teams with 10-15 distributed team members across the United States and India. Coached teams, ScrumMasters, Product Owners and Release Management on Agile ceremonies, release cadences and Agile principles.

Manager, Scrum Master, Agile Coach

• Feb 2016 - Feb 2018

Provided servant leadership to high-energy, fast-paced E-commerce teams who delivered high value, high quality features in short time frames. Provided servant leadership to high-energy, fast-paced E-commerce teams who delivered high value, high quality features in short time frames.

Scrum Master Consultant

• Feb 2016 - Nov 2016

Scrum Master

• 2012 - 2016

Provided leadership to multiple 5-12 member Scrum teams to take company projects from inception to user deploy by facilitating all phases of project development.• Facilitated daily stand-ups, sprint planning, backlog grooming, sprint reviews & retrospectives• Trained and developed 5-12 member teams in Scrum practices• Escalated team and project impediments as necessary to reduce risk• Provided detailed reporting to all levels of management, including team metrics and project reviews• Coached teams on story point estimating, sprint commitment and story card breakdown • Converted Agile-waterfall teams into successful Scrum teams• Assisted product owners with product backlog prioritization based on project release plans, team velocity and architecture constraints• Leveraged extensive technical knowledge in all areas from requirements negotiations to test planning• Collaborated across divisions/departments with stakeholders, customers, architects, project managers and other Scrum Masters to meet sprint commitments Show less

Business Requirements Analyst

• 2007 - 2012

Delivered high quality requirements through business and technical analysis by consistently achieving a delicate balance between user needs and technical constraints.• Collaborated with project managers and other business analysts to identify desired product features• Partnered with local and international business analysts, architects, user interface designers, IT security, and system developers to translate user needs into requirements based on technical capabilities• Established and maintained schedules• Provided leadership to a team of associates• Selected to represent the company in customer visits in Germany, New Jersey and New York to elicit product feedback• Partnered with Agile teams to provide direction to developers in appropriately sizing story cards based on requirements acceptance criteria • Increased team productivity by formulating a use case review process as well as a product defect process• Collaborated and consulted on cross departmental architecture team to provide business analyst representation to designs Show less

Internet Application Developer

• 2001 - 2007

Significant development contributions to several key CAS products utilizing a variety of technologies.• Developed new features including an object-oriented Perl customer intranet feature and web forms for internal marketing staff• Maintained and supported several key legacy internet products• Presented to the CAS new IT employee orientation on internet application products and team responsibilities• Presented a company-wide Brown Bag on RSS Readers• Contributed to 24/7 web systems production support for seven revenue generating products Show less

Senior Development Consultant

• 1999 - 2001

Delivered superior customer support and application development • Provided application and development utilizing Perl, CGI, JavaScript, Photoshop, SQL, MySQL, and CyberCash • Contributed to 24/7 production support which included weekends and holidays as necessary • Interacted with external customers to understand business needs and requirements • Developed Perl scripts and Oracle stored procedure to process large amounts of data Delivered superior customer support and application development • Provided application and development utilizing Perl, CGI, JavaScript, Photoshop, SQL, MySQL, and CyberCash • Contributed to 24/7 production support which included weekends and holidays as necessary • Interacted with external customers to understand business needs and requirements • Developed Perl scripts and Oracle stored procedure to process large amounts of data

Web Developer

• 1996 - 1999

Orchestrated all phases of product development to deliver high quality e-commerce solutions. • Provided direction to other team members including mentoring and work assignment • Interfaced externally with small, medium, and large business to determine customer needs • Interfaced internally with graphic designers and account managers to develop requirements, technical specifications and schedules • Provided work item estimates for pricing proposals • Developed e-commerce web sites using HTML, Perl, CGI, SQL, DB2, JavaScript, and CyberCash Show less