Experience

ERT

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Program Manager

  • May 2021 - Present

• Project Manager II

  • Aug 2020 - May 2021

• Project Manager

  • Aug 2018 - Aug 2020

• Project Coordinator

  • Nov 2016 - Aug 2018



BAYADA Home Health Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Client Services Manager

  • Nov 2015 - Oct 2016

  -Demonstrate and communicate BAYADA Home Health Care’s core values of compassion, reliability and excellence -Develop a case load by creating long term relationships with clients, referral sources, and community organizations-Maintain a successful caseload by strategically scheduling staff, effectively communicating with clients and payor sources, and thoroughly notating pertinent communication and interactions involving clients and their care -Sustain a fiscal caseload via accurate weekly payroll processes while notating missed hours, overtime and gross margin -Provide support and supervision to field staff employees through collaboration with the office clinical managers



North Carolina State University

• United States
• Higher Education
• 700 & Above Employee

• Member Services Program Assistant

  • Oct 2013 - May 2015

  -Directly assist the Member Services Coordinator with projects using Microsoft Office and RecTrac software-Assist the Member Services Coordinator in planning events for over 500 users -Organize and maintain the semesterly schedule for 25 student employees -Planned and executed as needed staff meetings to review new policies and procedures -Conduct and facilitate new employee hiring and training for 5 new employees a semester -Maintain an organized record of all memberships and sales processed -Communicate with members to resolve problems with memberships and transactions

• Member Services Specialist

  • Feb 2011 - May 2015

  -Provide excellent customer service to all patrons and guest of the facility -Sell facility memberships, guest passes, and enrollment to various programs -Provide information to patrons and guests in all areas of the department



Country Companion Animal Hospital

• Kennel Assistant

  • Jul 2008 - Aug 2010

  -Maintained a clean working environment-Restrained animals during procedures for doctors and technicians-Assisted technicians by performing routine laboratory tests-Observed in the operating room and assisted doctors and technicians in cesarean sections -Maintained a clean working environment-Restrained animals during procedures for doctors and technicians-Assisted technicians by performing routine laboratory tests-Observed in the operating room and assisted doctors and technicians in cesarean sections