Experience

Gambling with Lives

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Education and Events Manager

  • Oct 2021 - Present

  Education:- Act as the primary point of contact for schools in the organisation and delivery of GwL’s education programme- Coordinate GwL’s classroom educators to ensure smooth delivery of sessions- Working with GwL’s safeguarding lead, ensure that GwL’s classroom educators are aware of their safeguarding responsibilities as well as the charity’s and individual school's policies in this area- Attend education sessions as required to assist in delivery and in evaluation- Support the Head of Education to liaise with the programme’s evaluation partner to ensure the consistent and effective evaluation of the pilot- Support the planning of the post-pilot roll out of GwL’s education programme- Coordinate the delivery of Big Step education sessions in football club community settingsEvents:- Work with the relevant heads of department to identify the objectives of each event, create concepts, prepare event budgets, and set deadlines - Work closely with the Communications team to ensure GwL events achieve maximum press exposure in support of campaign objectives- Select and negotiate with vendors and monitor their activities to ensure quality control- Manage the branding aspects of each event- Supervise caterers, security teams, and other suppliers- Resolve problems and field guest enquiries before and during events- Prepare reports for the management team after each event

• Event Manager

  • Apr 2021 - Oct 2021

  Gambling with Lives is a charity set up by bereaved family members and friends who have lost loved ones to gambling-related suicide. The Big Step is a campaign project founded and run by people who have suffered gambling harm, who are advocating a public health approach to preventing gambling harms, which would include an end to all gambling promotion, especially in football. Gambling with Lives:• Lead the event planning and delivery for the Education Programme Pilot and Film Premiere in both London and Belfast• Provide event and communications support for political and public facing events e.g. parliamentary receptions, APPGs, conferences, workshops, and roundtables• Support the delivery of the charity newsletter and help maintain the supporter database• Respond to supporter queries• Maintain an organisational communications calendarThe Big Step:• Plan and lead Big Step events• Work closely with the Big Step team to implement campaign strategy• Liaise with external organisations and stakeholders to aid the Big Step campaign’s strategy



CAGA - Coalition Against Gambling Ads

• Event Manager - CAGA Bus Tour 2021

  • Jul 2021 - Sep 2021

  Supporting CAGA and it's members in the planning and execution of its upcoming Bus Tour.A double-decker tour bus wrapped in branding and provocative images will transport representatives from member organisations to governing bodies and places of interest in Wales, Scotland and England, where we will make peaceful and meaningful engagements with authorities, as well as the public, to support our campaign to end all gambling advertising, promotion and sponsorship.Along the way, we’ll be joined by those with lived experience of gambling related harm who are happy to share their stories and explain the importance of a gambling ad-free country, including the positive mental health impact this will have on both adults and children.We hope to engage regional and national media outlets to document our visits in what will be the weeks leading up to the widely anticipated government White Paper in response to its Gambling Act Review.Please get in touch by email (emily@gamblignwithlives.org) if you would like more information on what we have planned at each stop on the proposed itinerary. A videographer is joining for the duration, and will be able to provide clips for regional news outlets on request.



Renaissance Manchester City Centre Hotel

• Senior Event Manager

  • Nov 2019 - Jul 2020

  Head of department for Event and Group Sales, leading and supporting a team of 5 coordinators to seamlessly execute the sales and planning process to a high standard from initial enquiry through to post event review. Directly manage large scale events creating full proposals, leading site visits and client meetings, building and upholding a proactive and personable customer relationship through attentive communication and support. Responsible for implementing and developing the sales strategy, optimizing the hotel’s function room inventory and revenue in line with the local market and the hotel catering budget. Review, critique and publish monthly reports of the department’s financial performance. In addition, provide a forecast of future monthly targets, identifying strong business achievements and any areas of concern, along with a strategic plan to meet or exceed budget.



The Midland

• Hospitality
• 1 - 100 Employee

• Events Planning Team Leader

  • Aug 2019 - Oct 2019

  Accountable for managing a number of large residential conferences and dinners.Supporting an event planning team of 3 individuals on the successful handover and delegation of confirmed events, planning and post event analysis. Accountable for managing a number of large residential conferences and dinners.Supporting an event planning team of 3 individuals on the successful handover and delegation of confirmed events, planning and post event analysis.



JW Marriott Grosvenor House London

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Event Manager

  • Apr 2017 - Jun 2019

  Individually managing a portfolio of approximately 50 complex and high-profile events a year with guest attendance ranging from 10 - 2000 people, overall generating revenue of up to £5million.Continuously developing a solid understanding of all aspects of managing events in a complex venue with particular emphasis on Health & Safety and event operations.Responsible for one direct report and their career progression within event management providing regular support and constructive feedback.

• Event Executive

  • Sep 2015 - Apr 2017

  Working in the events department at Grosvenor House, a JW Marriott hotel has hugely broadened my knowledge of the events industry and provided me with the experience of working in a 5-star luxury hotel in London’s most desirable postcode. My main responsibility is assisting two Event Managers and liaising with our clients on approximately 100 events a year with guest capacities from 300 up to 2000 people.



London Marriott Hotel Marble Arch

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Events Executive

  • Nov 2013 - Sep 2015

  Working as an Events Executive at the Marriott March Arch I was responsible for all corporate and social events at the hotel as well as group bookings of 10 rooms or more, either with an event attached or without. I am very much a team player and work hard to ensure that my clients receive excellent service from start to finish. Working as an Events Executive at the Marriott March Arch I was responsible for all corporate and social events at the hotel as well as group bookings of 10 rooms or more, either with an event attached or without. I am very much a team player and work hard to ensure that my clients receive excellent service from start to finish.



London Marriott Hotel Maida Vale

• Food and Beverage Graduate

  • Nov 2012 - Nov 2013

  On the Marriott Voyage Programme I was able to further my knowledge of food & beverage and grow into the next level of management. • My daily duties included overseeing the running of the breakfast service, managing and supporting the breakfast associates in the work they carried out. I was involved with the administrative side of food & beverage, such as creating the weekly rota, purchasing, invoices and Human Resources training profiles. • In addition, I supervised all corporate and social events taking place at the hotel. I worked alongside the Conference and Events Manager to ensure the event organiser was completely happy with the preparation and running of their event, including overseeing the delivery of corporate and social lunches. • I reviewed the food and beverage figures daily to ensure my department was on track and within budget. I looked to produce solutions to meet our budget where previously it may not have been met. These solutions included ensuring the delivery of great customer service was consistent, introducing incentives for customers and constantly going the extra mile.



London Marriott Hotel Marble Arch

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Hotel Operator

  • Feb 2012 - Jul 2012

  As a Hotel Operator my job role included answering phone calls, taking room service orders, making sure that guests needs were dealt with and assigning the right type of people for the task. As well as primarily seeing to guests needs there was also a lot of administration such as overseeing credit reports of in-house guests, managing incoming and outgoing faxes and emails, assigning the right privileges to the different types of Marriott Reward Memberships and also managing reservations and queries.

• Food and Beverage Associate

  • Oct 2011 - Feb 2012

  My daily duties included taking orders off guests and serving them their drinks and food whilst maintaining the high standard of service that all guests expect from a Marriott Hotel. I also had to follow the licensing laws of the bar. I have furthered my knowledge of both food and beverage considerably as the range that Marriott offers is broader than that in my previous employment.