Emily Austin

Chief Executive Officer at Association of Apprentices
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United Kingdom, GB

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Experience

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Chief Executive Officer
      • Jan 2022 - Present

    • Engagement Director
      • Dec 2020 - Jan 2022

    • United Kingdom
    • Education Administration Programs
    • Engagement Director
      • Dec 2020 - Present

    • United Kingdom
    • Education Administration Programs
    • 200 - 300 Employee
    • Engagement Director
      • Dec 2020 - Present

      - Stakeholder engagement and communications for The St Martin’s Group - a unique membership organisation created to support the UK economy by promoting sustainability, quality, and growth in the apprenticeship market. The fast-growing membership comprises senior leaders from some of the country’s largest employers, training providers, and end-point assessment companies who are passionate about making a success of the apprenticeship system and supporting government in policy solutions.- Supporting the Association of Apprentices - a newly formed membership organisation for apprentices providing access to advice and guidance, opportunities for professional development and networking, and the chance to be part of a community where fellow and former apprentices support each other.

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Client Director
      • Jan 2018 - Dec 2020

      Client Director for Apprenticeships at Knowledgepool, part of Capita plc, a leading provider of business process outsourcing and support service solutions, managing over 8,000 apprentices studying professional services programmes.Responsible for developing and maintaining key strategic client relationships across both public and private sector customers, and for developing solutions to support apprenticeships as part of their workforce strategies. Client Director for Apprenticeships at Knowledgepool, part of Capita plc, a leading provider of business process outsourcing and support service solutions, managing over 8,000 apprentices studying professional services programmes.Responsible for developing and maintaining key strategic client relationships across both public and private sector customers, and for developing solutions to support apprenticeships as part of their workforce strategies.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Group Emerging Talent Lead - Apprenticeships & Early Career Programmes
      • May 2012 - Jan 2018

      Development and delivery of Lloyds Banking Group’s Early Careers strategy;• Leading a team to define and deliver the organisation’s approach to attracting, developing and progressing talent from school leaver and apprenticeship programmes from conception to present, creating over 4,300 apprenticeship opportunities since 2012. Named as Top 100 Apprentice Employer for the last three consecutive years, Highly Commended as Macro Employer of the Year for both 2015 and 2016 at the National Apprenticeship Awards and Winner of Large Employer of the Year 2016 in Scotland.. Leading Lloyds Banking Group's implementation of the apprenticeship levy programme from payment of the levy to defining the business approach to maximise the value of the Group's contribution.. Created the Group’s Higher Apprenticeship programme, implementing across a number of disciplines as a viable alternative route for talented school leavers • Member of Financial Services Employer Group working to design new apprenticeships industry-wide under the Government’s Trailblazer initiative• Shaped the Bank’s approach to engagement with schools with a ‘School to Work’ programme focused on the provision of skills, employability, insight and experience to support students’ development and transition into work for 100 partner schools • Direct people management for team with matrix management for a support network of over 80 colleagues, including business, resourcing, learning colleagues and external supplier teams

    • Senior HR Project Manager, Change Management - Retail Banking Division
      • Apr 2009 - May 2012

      Part of the HR team established to support the Retail Bank’s Integration programme over a three year period, following the acquisition of HBOS by LTSB in 2008;• Responsible for the delivery of Integration organisational design plans and targets, partnering Business Units with selection into merged organisational structures, redeployment of colleagues and exit management• Led a team of 10 colleagues to build capability within each Business Unit to deliver programme milestones and manage associated risks, issues and dependencies • Achieved key objectives with selection management of over 9,000 colleagues, a 30% redeployment rate of those at risk of redundancy against a business target of 5% and severance savings of circa £6M against budget• Award Winner for outstanding contribution to Retail Change Management in March 2010 and for Programme Excellence in November 2010• Led organisational design and transformation workstreams for Retail HR and Retail Resourcing Integration programmes. Included responsibility for union and colleague engagement and communications• Consultancy provision on ‘Verde’ Programme during the design phase, defining the approach and supporting structure to manage the resourcing challenge for the TSB divestment

    • Head of Attraction, MI and Budgets – Resourcing, Retail Banking Division
      • Sep 2008 - Apr 2009

      Accountable for £12M operating budget supporting a team of over 100 resourcing colleagues, employer brand management and the implementation of performance metrics and controls

    • Senior Resourcing Manager – Retail Products & Central Functions
      • Jan 2007 - Sep 2008

      Responsible for building and developing a team to manage the end to end recruitment process for specialist and leadership roles across the Retail business

    • Resourcing Manager
      • Jun 2005 - Dec 2006

      Resourcing Manager for Credit Cards and Loans

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Account Manager
      • May 2001 - May 2005

      • Responsible for the management of specialist and leadership recruitment on behalf of key clients including Axa SunLife, Royal & SunAlliance and HBOS Plc. • Key goals were to drive down cost per hire, time to hire and increase the quality of applicants through effective supplier relationships and advertising campaign management • Responsible for the management of specialist and leadership recruitment on behalf of key clients including Axa SunLife, Royal & SunAlliance and HBOS Plc. • Key goals were to drive down cost per hire, time to hire and increase the quality of applicants through effective supplier relationships and advertising campaign management

Education

  • The University of Manchester
    Bachelor's Degree, Business Management
    1994 - 1997
  • University of South Wales
    Post Graduate Diploma Human Resource Management - CIPD
    1999 - 2001

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