Emily Armes

Software Engineer in Platform at ZOE
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Contact Information
Location
Bristol, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency

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Emily is an accountable member of the squad, who drives and inspires innovation, is in continuous pursuit for knowledge and feedback to refine her burgeoning technical and soft skill set, and is passionate on engaging, empowering and delighting customers. Emily and I worked together in the same agile squad on the "Continuous Testing in CI and CD Pipelines" initiative, across 3 SAFE Program Increments (through-out the majority of 2022). Emily led and pair-programmed on the implementation of multiple key objectives and stories including; - 'pipeline-as-code' configured and executed (via a Jenkins Groovy OOP library) UI System Tests (Robot Framework) and Performance Tests (Taurus / JMeter), - injecting test secrets derived from HashiCorp Vault enterprise instances, - onboarding early-adopter Citrix Workspace microservices, - and driving the extensions to enable a Docker-Compose 'pipeline-as-code' configured CI stage to validate any type of test suite. Emily has been a key member of the squad - detailing, reviewing and questioning implementation details with diligence (incl. motivating group learning sessions), and delivering code and documentation to a high standard. Emily's high standards on implementation, documentation and demonstrations (including PR / feature walk-throughs) has gained her and the squad positive feedback from within the wider Citrix Shared Engineering Services group, as well as multiple Citrix product teams' who've benefited from the new 'Continuous Testing' functionality with a reduction in bugs / outages and an increase in software quality. Emily and I also worked together as part of a small 'Citrix Shared Engineering Services Innovation Leadership' group. Emily was integral in helping to plan and execute multiple - interactive and engaging innovation and ideation sessions for the wider community. Emily's input helped to drive inspiration for ideation within Citrix, and kick-start multiple key innovations.

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Credentials

  • Certified Tester Foundation Level (CTFL)
    ISTQB® - International Software Testing Qualifications Board
    Dec, 2021
    - Sep, 2024
  • Certified SAFe® 5 Practitioner
    Scaled Agile, Inc.
    Mar, 2021
    - Sep, 2024
  • Agile Foundations
    LinkedIn
    Feb, 2021
    - Sep, 2024

Experience

    • United Kingdom
    • Online Audio and Video Media
    • Software Engineer in Platform
      • Apr 2023 - Present
    • United States
    • Software Development
    • 700 & Above Employee
    • Software Engineer in Platform/Solution Engineering
      • Nov 2020 - Mar 2023

      Software Engineer in Platform Engineering, developing critical DevOps Automation, to enable easily configurable deployment and continuous testing. Empowering engineers to be confident in delivering high-quality and highly available products. Developing inner-source DevOps Automation Libraries to create an easily configurable test framework for CI/CD pipelines. My work enables product engineers to test their code before deployment automatically. Designed and programmed a coordinator to set up, run and report results of any test type mentioned below, gradually improving its features. Simultaneously, I helped configure and implement the test library into multiple microservices and demo to the customers (product engineers) Automating functional and non-functional tests using industry-standard frameworks incl: Performance tests with Taurus/JMeter; BDD System UI tests using Python, Selenium, and Robot; Dockerised integration and component test suites; Unit Tests & BVTs Continuous validation of libraries through TDD and refactored complex systems using OOP design patterns. Troubleshooting and resolving security vulnerabilities and functional bugs; investigating service outages Independently identified and designed a new innovative product feature, implemented in a 2-day hackathon (and beyond), researched with SMEs and submitted for an internal patent review Proactively led, organised and moderated problem-solution style innovation & ideation sessions, retros & root cause analysis Facilitated bi-weekly demo sessions across 3 geos & 6 teams to encourage a culture of knowledge-sharing and growth Interviewed, mentored and onboarded junior engineers. Shared knowledge, supported with starter projects, and provided continuous feedback Languages used: Python, Groovy (Java-based), C#, bash/PowerShell scripting Additional skilled with Git, Jenkins, Docker & docker-compose, Azure (fundamentals), Vault, Artifactory, Xray, SonarQube Show less

    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • Teaching Assistant
      • Oct 2020 - Nov 2020

      Supported secondary school students with SEN on a 1:1 basis and mainstream classes, specialising in Maths. Supported secondary school students with SEN on a 1:1 basis and mainstream classes, specialising in Maths.

    • Secretary
      • Jul 2019 - Jun 2020

    • Vice President
      • Jul 2018 - Jun 2019

      - Efficiently managed committee members to achieve the objective of successful food events- Optimised committee and supplier meetings to gain added value and achieve objectives- Produced creative marketing to maximise attendance at events

    • United Kingdom
    • Accounting
    • 700 & Above Employee
    • Deals Summer Intern
      • Jun 2019 - Aug 2019

      Rotation in Corporate Finance, and Forensics (Financial Crime, and Capital Project and Infrastructure Services) -Interpreted and presented complex data -Improved use of MS Excel, PowerPoint, and Financial Technologies to generate reports -Demonstrated proactivity and adaptability in different teams Rotation in Corporate Finance, and Forensics (Financial Crime, and Capital Project and Infrastructure Services) -Interpreted and presented complex data -Improved use of MS Excel, PowerPoint, and Financial Technologies to generate reports -Demonstrated proactivity and adaptability in different teams

    • Women in Business: Deals Insight Scheme
      • Aug 2018 - Aug 2018

      Insight into Price Waterhousecoopers' Deals department, London (specifically stationed within Financial Due DIligence in Transaction Services) - Enhanced communication and networking skills Insight into Price Waterhousecoopers' Deals department, London (specifically stationed within Financial Due DIligence in Transaction Services) - Enhanced communication and networking skills

    • Treasurer
      • Oct 2017 - Jul 2018

      - Oversaw finances for social, educational, and cultural events at Badock Hall of Residence at the University of Bristol. - Embraced teamwork enthusiastically to organise events and meetings. - Oversaw finances for social, educational, and cultural events at Badock Hall of Residence at the University of Bristol. - Embraced teamwork enthusiastically to organise events and meetings.

    • Creative Data Academy Student
      • Apr 2018 - Apr 2018

      An insight into data science, strategy, and digital marketing. Included agency visits, team developing, and problem-solving activities. An insight into data science, strategy, and digital marketing. Included agency visits, team developing, and problem-solving activities.

    • Civil Engineering Work Experience
      • Jul 2016 - Jul 2016

      Civil and structural engineering insight, shadowing and working on a group project and presentation to company directors. Civil and structural engineering insight, shadowing and working on a group project and presentation to company directors.

    • United Kingdom
    • Non-profit Organizations
    • 100 - 200 Employee
    • Operations Manager of student led company “Claris”
      • Oct 2015 - Jun 2016

      -Designed an ‘acoustic speaker’ -Oversaw production -Sold and marketed products -Organisation of report writing -Presentation to peers and awarding body Awarded: Best Company North London final & Disney Creativity Award, London final -Designed an ‘acoustic speaker’ -Oversaw production -Sold and marketed products -Organisation of report writing -Presentation to peers and awarding body Awarded: Best Company North London final & Disney Creativity Award, London final

    • Higher Education
    • 1 - 100 Employee
    • Chemical Engineering Summer Research Intern
      • Jun 2015 - Jul 2015

      Researched and developed ‘ghost’ red blood cells to further an artificial kidney project Independent review and scientific research, scientific report writing, and oral presentation. Researched and developed ‘ghost’ red blood cells to further an artificial kidney project Independent review and scientific research, scientific report writing, and oral presentation.

Education

  • University of Bristol
    Bachelor of Science BSc, Mathematics
    2017 - 2020
  • The Henrietta Barnett School
    All Girls Grammar Sixth Form
    2015 - 2017
  • Clapton Girls Academy
    All Girls Comprehensive School
    2010 - 2015

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