Experience

Pawmetto Lifeline

• United States
• Veterinary
• 1 - 100 Employee

• Intake Manager

  • May 2019 - Present

  ● Ensures that community members are part of the pet advocacy process (fostering, donation and/or fundraising)● Respond to community members to explain Pet Retention and the managed intake process.● Counsels individuals struggling with new adoption by offering expert retention advice and/or setting return appointment when necessary.● Ensures that all paperwork for public intakes is filed correctly.● Schedules and conducts assessments of each pet to ensure they meet the criteria for each program.



GSP Transportation Inc

• United States
• Truck Transportation
• 1 - 100 Employee

• Location Manager

  • Nov 2018 - May 2019

  Maintained all operations documentation in anorganized manner.•• Oversaw receiving and stock management functions.Set project timeline's and kept teams on task tocomplete milestones according to schedule.•Delivered customized and effective solutions to clientsthat met unique demands.•Provided staff members with the support and training toachieve top client satisfaction.•Managed, trained and motivated back and front-of-house employees to always be improving knowledgeand abilities in the field.•Ensured that each guest's experience was positive,memorable and consistent.



Barnes & Noble College

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Apr 2018 - Nov 2018

  •Managed the scheduling for store shifts so that there was proper staffing at all times. •Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. •Mentored new sales associates to contribute to the store's positive culture. •Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture. •Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. •Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

• Department Manager

  • Dec 2017 - Apr 2018

  •Established performance goals for employees and provided feedback on methods for reaching those milestones. •Ensured that all employees within the Trade department presented a positive, exemplary image to customers. •Welcomed customers into the store and helped them locate items. •Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. •Cleaned and organized the store, including the checkout desk and displays. •Completed all point of sale opening and closing procedures, including counting the contents of the cash register.



West Columbia Police Department

• United States
• Law Enforcement
• 1 - 100 Employee

• Animal Control Officer

  • Mar 2017 - Dec 2017

  •Responded to calls in both routine and emergency situations. •Maintained accurate and detailed logs of all events that occurred during each shift. •Investigated and gathered information regarding animal-related complaints. •Captured domestic and wild animals. •Responded to calls in both routine and emergency situations. •Maintained accurate and detailed logs of all events that occurred during each shift. •Investigated and gathered information regarding animal-related complaints. •Captured domestic and wild animals.

• Veterinary Technician

  • Aug 2015 - Mar 2017

  •Interviewed clients to determine reason for visit and documented concerns. •Assisted veterinarian during surgical procedures by creating and maintaining unobstructed surgical fields and passing instruments. •Induced anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection. •Cleaned, restocked and organized examination rooms. •Collected and prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods. •Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records. •Educated caregiver's and guardians on animal care, nutrition, medical conditions and disease management. •Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.

• Adoptions Counselor

  • Nov 2013 - Aug 2015

  •Responded to customer requests via telephone and email. •Receive, record and balance daily batch reports. •Conduct miscellaneous boutique sales to ensure budget goals were met. •Greet board members, guests, customers, and potential adopters. •Approve or deny adoptions applications and counsel potential adopters to ensure they found the right fit for their family. •Conduct meet and greets with children as well as other family pets.



Food Lion

• United States
• Retail
• 700 & Above Employee

• Font End Associate

  • Jul 2010 - Nov 2013

  •Welcomed and engaged customers, offering assistance with locating or retrieving merchandise. •Cleaned and maintained clutter-free front-end and register area. •Gathered shopping baskets and carts, relocating to designated areas to ensure adequate supply. •Replaced merchandise stock throughout check-out lines and end-cap displays. •Provided elevated customer experience to generate a loyal clientele. •Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.