Experience

Intercom

• United States
• Software Development
• 700 & Above Employee

• Customer Support Engineer

  • Oct 2023 - Present



Connacht Rugby

• Ireland
• Spectator Sports
• 1 - 100 Employee

• Senior Womens Rugby Player

  • May 2021 - Present

• Steward

  • Sep 2019 - Oct 2023

• Rugby Coach

  • May 2019 - Aug 2019



Belmont Park

• United States
• Hospitality
• 1 - 100 Employee

• Ride Operator

  • Jun 2023 - Aug 2023

  As a Ride Operator during the summer at Belmont Park, my primary responsibility was to ensure the safety and enjoyment of our visitors while operating various rides and attractions. This role involved crucial interactions with the general public, meticulous attention to detail, and a deep commitment to safety. Interacting with park visitors was at the heart of the role. I welcomed guests, answered questions, provided information about rides, and ensured a positive and memorable experience for all. Effective communication and collaboration with fellow Ride Operators and park managers were essential. We worked as a cohesive team to maintain a safe and enjoyable environment for our guests. Clear and concise communication was key to coordinating ride operations and addressing any concerns promptly. Show less



M&M Qualtech

• Ireland
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Production Operator

  • Oct 2022 - May 2023

  As a Production Line Operator, I was responsible for ensuring the efficient and safe operation of the production line, meeting production targets, and maintaining product quality. Some responsibilities include: Operating machinery and equipment to produce automotive components according to standard operating procedures and work instructions, performing quality checks to ensure products meet customer specifications and report any defects or issues to the Quality Control team, collaborate with other operators and technicians to identify and resolve any production-related issues, follow all safety procedures and regulations, including the use of personal protective equipment, report any safety hazards or incidents to the supervisor, keep accurate production records and document any issues or incidents in the production log, increase efficiency and more. I have gained valuable experience in manufacturing operations and developed skills in teamwork, problem-solving, and attention to detail. I also gained knowledge of safety protocols and procedures in a manufacturing environment, which has proven to be useful in my future career endeavours. Show less



Genesys

• United States
• Software Development
• 700 & Above Employee

• Software Engineer Intern

  • Jan 2022 - Aug 2022

  I successfully completed my 8-month internship with Genesys, spanning from January to August, as part of my planned work experience. I worked in tandem with my manager and co-workers to produce high quality code and successfully close many tickets, bugs and stories. Here I obtained real-life industry experience and really fell in love with being a Software Engineer. These responsibilities include working with a team of software engineers to develop and maintain software applications using Spring and Java technologies, Participated in the design, development, testing, and deployment of software solutions, writing clean, efficient, and well-documented code, collaborate with cross-functional teams to identify and resolve software issues, participated in bug hunts to ensure code quality and compliance with established standards, document technical specifications and user guides and much more. I thoroughly enjoyed my time at Genesys and look forward to progressing my software engineering career! Show less



Sportsdirect.com

• United Kingdom
• Sporting Goods
• 200 - 300 Employee

• Sales Assistant

  • Jun 2021 - Dec 2021

  As a Sales Assistant at Sports Direct, I had the privilege of being part of a team dedicated to delivering exceptional customer experiences while offering a diverse range of sporting goods. My role went beyond just selling products; it was about sharing my passion for sports and ensuring that every customer found the perfect gear for their needs. Working at Sports Direct was a rewarding experience. It allowed me to combine my passion for sports with my role as a sales assistant. Having extensive sporting knowledge not only made my job more enjoyable but also gave me the ability to provide customers with tailored recommendations and expert advice. In summary, my time as a Sales Assistant at Sports Direct was characterized by a genuine commitment to enhancing the customer experience. My sporting knowledge was a valuable asset that allowed me to connect with customers, provide expert assistance, and contribute to the success of our store. It was a fulfilling role that celebrated the love of sports and the joy of helping customers pursue their sporting passions. Show less



Shearwater Hotel & Spa

• Ireland
• Hospitality
• 1 - 100 Employee

• Waitress

  • Jan 2017 - Mar 2021

  At The Shearwater Hotel, I had the privilege of working in the dynamic environment of conference and banqueting. My role as a waitress went beyond serving food; it revolved around creating exceptional experiences for our valued customers while ensuring their satisfaction and safety. Ensuring that every guest had a memorable experience was my top priority. I took pride in providing warm and attentive service, actively listening to customers' needs, and accommodating special requests to make their visits truly enjoyable. In conclusion, my time as a waitress at The Shearwater Hotel instilled in me the value of exceptional customer service, food safety, and the art of creating memorable experiences. It was a rewarding journey where I honed my skills, both in serving customers and ensuring their well-being, making it an enriching experience in the hospitality industry. Show less