Experience

Christine Davis Consultants

• United States
• Environmental Services
• 1 - 100 Employee

• Crew Chief

  • Apr 2023 - Present

• Field Technician

  • Sep 2022 - Apr 2023



Opus Business Consulting

• Telecommunications
• 1 - 100 Employee

• Account Sales Representative

  • Aug 2022 - Sep 2022



Hofbräuhaus Columbus

• United States
• Restaurants
• 1 - 100 Employee

• Hostess/Busser

  • Feb 2022 - Jun 2022



The Ohio State University Libraries

• United States
• Libraries
• 1 - 100 Employee

• Thompson Library Course Analyst

  • Aug 2019 - Dec 2021

  Course Analysts systematically work through online courses and record length spent on assignments, difficulty level, clarity level, and any possible errors. Courses cover a range of topics, including Research, Information Formats, as well as Academic Online Searching Techniques, and are created by Library Faculty. I kept detailed notes on errors and completion time of readings and assignments for four individual courses and delivered feedback to instructors and course designers in a tactful, easy to parse manner.• Delivered constructive criticism which led to course improvements in three courses• Understood and applied accessibility and W3C standards to course creation and digital object creation• Assessed and analyzed assignments and offered feedback that was immediately applied to improve their implementation• Created student resources intended to guide students in using OSU Library Resourceso Evaluated existing student resources and improved upon formatting and clarity Show less

• Thompson Library Co-Curricular Programming Assistant

  • Aug 2020 - Nov 2021

  A Co-Curricular Programming Assistant manages First Year Success Series courses. Managing courses entails registering and enrolling students in the course, and communicating with those students in multiple ways, such as holding virtual office hours. The assistant must handle many complicated details within the course and individual student requests, as well as clearly communicate expectations to students through emails and virtual meetings. This position also required a quick transition to a virtual environment, and adjustments needed to be made to transition from in-person sessions to virtual. I created digital objects intended to train future and current students on important topics in research, and applied accessibility standards to course creation as well as digital object creation, helping to uphold the W3C standards and FERPA standards of data privacy when managing student data.• Created content for asynchronous workshops built in Canvas• Managed and tracked student progress, communicating directly with them to ensure success• Demonstrated excellent organizational skills through detailed record keeping for over 400 students over 9 asynchronous sessionso Including registering students, sending welcome and completion emails to students, running office hours• Navigated difficult conversations with course designers and instructors to professionally deliver potential errors and flaws within course Show less

• Research and Learning Collaborative Term Position

  • May 2021 - Jun 2021

  This position focused on digital object creation for the purposes of training Reference employees for Ohio State University Libraries. Digital objects created must be both aesthetically pleasing and accessible to have maximum effect. In the process of creating these objects, I followed and upheld W3C standards and Copyright law and ensured the training documents or objects created for new hires were informative and easy to follow.



The Ohio State University Residence Life

• Columbus, Ohio, United States

• Office Assistant

  • Aug 2019 - Mar 2020

  Office Assistants are responsible for greeting residents and visitors as they enter and exit the residence halls on Ohio State’s Campus; providing high quality customer service; distributing mail and packages; are knowledgeable of campus resources and create a welcoming, inclusive front desk atmosphere. Office Assistants provide customer service at all hours of the day and night, including maintaining phone lines and email communication and by quickly locating and clearly communicating information to aid students and visitors. As employees tasked with handling sensitive information, maintaining the privacy of students was very important, and a familiarity with FERPA is required. The desk can also get very busy, with deliveries and requests coming in at all hours, and therefore it was very important to keep a calm demeanor when the desk faced high volumes or high-intensity problems. Show less



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• Brand Representative

  • Apr 2019 - Aug 2019

  Brand Representatives provide great customer service by anticipating and responding to customer needs. Demonstrating a keen awareness of the store environment and ensuring to always remain approachable and welcoming. Brand Representatives initiate conversations and connect with the customer by communicating in a genuine and articulate way; one that ensures the customer is always the priority. This included maintaining store image by standardizing displays, ensuring a high level of cleanliness, and organizing and folding children’s clothing items which required attention to detail. Brand Representatives are expected to deliver outstanding customer service to a diverse customer base, this included: complaint and issue resolution, as well as fitting room services to families with children. Show less