Emilse Gorosito

Customer Service Specialist at Charter Link Logistics Group
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Contact Information
us****@****om
(386) 825-5501
Location
Argentina, AR
Languages
  • Español Native or bilingual proficiency
  • English Full professional proficiency
  • Chinese Limited working proficiency

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Fabiana D' Andrea

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Credentials

  • Cómo trabajar con gente difícil
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Communicating Across Cultures
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Inglés de negocios: Dominar las reuniones en línea
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Understanding Logistics
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Mejorando La Experiencia Del Empleado En El Entorno Digital
    IE University
    Sep, 2021
    - Nov, 2024
  • Leading in the Moment
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Data Analytics for Business Professionals
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Data Science and Analytics
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Trucos rápidos de Excel (Office 365/Microsoft 365)
    LinkedIn
    May, 2021
    - Nov, 2024

Experience

    • Hong Kong
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Customer Service Specialist
      • Feb 2022 - Present

      Coordination of LCL & FCL maritime imports, mainly from USA, China, Japan, Korea, India and Mediterranean countries. Responsible for the control and management of weekly cargo plans from Asian ports, Genoa & Barcelona ports, and Everglades port. Carrying out weekly and annual statistics for the analysis of the quality of the consol boxes (total shipments handled, FH + Nominations) Logistics Management System (software): CargoWise Coordination of LCL & FCL maritime imports, mainly from USA, China, Japan, Korea, India and Mediterranean countries. Responsible for the control and management of weekly cargo plans from Asian ports, Genoa & Barcelona ports, and Everglades port. Carrying out weekly and annual statistics for the analysis of the quality of the consol boxes (total shipments handled, FH + Nominations) Logistics Management System (software): CargoWise

    • Argentina
    • Wholesale Import and Export
    • 1 - 100 Employee
    • Import Customer Services, Sea & Air Logistics
      • Aug 2021 - Mar 2022

      Coordination of LCL & FCL maritime nominations, import operations from Genoa, Barcelona, Brasil and different ports in India, South Africa, Indonesia, Bangladesh, Pakistan, Dubai, Australia among others, connecting in Singapur. Planning and monitoring until dock at destination. Occasionally, coordination of AIR import operations, contact/payment to airlines and cutting/delivery of air waybills at the company's headquarters. Logistics Management System (software): Translog Coordination of LCL & FCL maritime nominations, import operations from Genoa, Barcelona, Brasil and different ports in India, South Africa, Indonesia, Bangladesh, Pakistan, Dubai, Australia among others, connecting in Singapur. Planning and monitoring until dock at destination. Occasionally, coordination of AIR import operations, contact/payment to airlines and cutting/delivery of air waybills at the company's headquarters. Logistics Management System (software): Translog

    • Argentina
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • International Business Assistant (Export Operations)
      • Mar 2020 - Mar 2022

      Markets abroad openings to take advantage of commercial export opportunities in the context of the global situation and the health crisis. The introduction of a small SME company to the international market stands out as a major achievement, specifically for the export of canola oil to the Middle East, bales of alfalfa to Qatar and grains to Latin American countries. A work in conjunction with a customs office, consultants from the Asociación de Cooperativas Argentinas (ACA), agronomists from the technical sector as well as sales agents specialized in Latin American internal markets for the commercialization of agro-industrial by-products mainly destined for fodder and livestock nutrition. Show less

    • Argentina
    • Consumer Services
    • 500 - 600 Employee
    • Import Customer Service, Sea Logistics
      • Sep 2020 - Aug 2021

      Coordination of LCL maritime shipments. Junior experience in import operations with control of commercial and transport documentation from different ports along China, Taiwan and Brazil. Direct contact with clients and international freight forwarders, cargo and data management of each shipment in the company's internal system. Cost charge and pre-billing control of each operation. Logistics Management System (software): Fenix Coordination of LCL maritime shipments. Junior experience in import operations with control of commercial and transport documentation from different ports along China, Taiwan and Brazil. Direct contact with clients and international freight forwarders, cargo and data management of each shipment in the company's internal system. Cost charge and pre-billing control of each operation. Logistics Management System (software): Fenix

  • Moltrasio's Carpinterias
    • Lomas de Zamora Oeste
    • Receptionist - Administrative tasks
      • Sep 2015 - Dec 2018

      Staff in charge: 4 operators. Complete reorganization of the work space to improve in order to provide a clear and excellent sales service in an orderly, warm and friendly environment with facilities according to the needs and particular budget of each case. Then, general office reception tasks within the production plant with customer service and advice via phone calls, social networks and/or face-to-face. Administration of online catalogs, Mercado Libre accounts, marketplaces, standard budgets and monitoring of potential clients. Payment to suppliers, stock control of inputs for production. Show less

Education

  • Inter-American Open University (UAI)
    Diploma
    2021 - 2022
  • National University of Quilmes (UNQ)
    Bachelor's Degree in International Trade
    2012 - 2019
  • Faculty of Agricultural Sciences of the National University of Lomas de Zamora
    Semester face-to-face course: Marketing of Agricultural Production
    2018 - 2018

Community

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