Experience

ALprojects Group

• Lithuania
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Projects & HR coordinator

  • 2023 - Present

  Projects & HR coordinator at a company which specializes in providing Non-Destructive Testing (NDT) inspection including Rope Access services for Wind turbines and Oil & Gas platforms Duties: - Coordinating, scheduling, tracking, and monitoring project activities; - Assisting project leads in tracking and managing risks, issues, and change requests and updating project artifacts as needed; - Supporting project teams in the management of project functions, by scheduling meetings, calls, facilitating communication and information flow, and other actions; - Contributing to the maintenance and updating of internal process documentation. Assisting in developing and maintaining project management best practices. Identifying and recommending process improvements; - Supporting management to ensure operational excellence and goals are met; - Participating in training as directed; - Effectively and accurately monitoring and communicating relevant project information to stakeholders, clients, senior management and project team. Providing status updates. Show less



MICHAELSON boutique HOTEL

• Lithuania
• Hospitality
• 1 - 100 Employee

• Administrator

  • Jan 2023 - Mar 2023

  A receptionist at a 4*Plus hotel. Duties: - Hotel guest check-in/check-out; - Preparation of invoices for companies (various forms); - Cooperation with Booking.com, Expedia.com, and any other third-party reservation platform; - Answering calls, emails; - Partial management of the hotel website; - Close collaboration and teamwork with bar/restaurant staff, cleaning personnel, and maids; - Execution of various tasks directly from the Front Office Manager; - Completion of cash, credit card, advanced payments, and virtual credit card payments; - Creating spreadsheets and presentations, and filing; - Preparing, organizing, and storing information in paper and digital form; - Managing diaries, scheduling meetings, and booking rooms; - Arranging travel and accommodation; - Arranging post and deliveries; The acquired skill of the program: - "Protel" Show less



Indie Campers

• Portugal
• Travel Arrangements
• 200 - 300 Employee

• Customer Service Specialist

  • Mar 2022 - Oct 2022

  Booking specialist internship. Daily tasks involved replying to emails, answering calls, and providing the best customer service experience possible. Some examples of the tasks I performed: - Canceling a booking regarding different cancelation policies; - Securing payments and deposits; - Handling complaints; - Validating insurance with the client’s documents; - Refunding clients; - Working closely with Account Managers with Marketplace; - Reconfirming canceled bookings; - Modifying bookings; - Handling fines and tolls; Acquired skills of different programs: - Zendesk - Indie Campers Booking platform - Talkdesk - Jira - Asana - Slack - Stripe - Braintree Show less



Anglu kalbos akademija ,,Isminties kristalas‘‘

• Preschool Teacher

  • Sep 2021 - May 2022

  English teacher at a private preschool for kids aged 2-7. Duties: ◦ Developing lesson plans; ◦ Providing basic needs for children; ◦ Providing tools and resources for children to use and explore during learning and play activities; ◦ Adapting teaching methods and materials to meet the interests and learning styles of children; ◦ Establish and enforce rules of behavior for children in their classrooms; English teacher at a private preschool for kids aged 2-7. Duties: ◦ Developing lesson plans; ◦ Providing basic needs for children; ◦ Providing tools and resources for children to use and explore during learning and play activities; ◦ Adapting teaching methods and materials to meet the interests and learning styles of children; ◦ Establish and enforce rules of behavior for children in their classrooms;



Všį "Europos parkas"

• Customer Service Representative

  • Jun 2019 - Mar 2022

  Working with customers at an open-air contemporary art museum. Main priority - satisfying the clients needs. Duties: ◦ Working in a team; ◦ Responding to phone calls and email requests; ◦ Following communication procedures, guidelines and policies; ◦ Handle customer complaints, provide appropriate solutions. As well as organising wedding ceremonies, birthday parties, various festivities. Working with customers at an open-air contemporary art museum. Main priority - satisfying the clients needs. Duties: ◦ Working in a team; ◦ Responding to phone calls and email requests; ◦ Following communication procedures, guidelines and policies; ◦ Handle customer complaints, provide appropriate solutions. As well as organising wedding ceremonies, birthday parties, various festivities.