Experience

CEMS Club Canada
• Canada
• Higher Education
• 1 - 100 Employee
• Vice President Logistics

  • Jan 2023 - Present

Data Sciences
• Canada
• Advertising Services
• 1 - 100 Employee
• Platforms and Support Agent

  • Nov 2021 - Dec 2022


Finance Association of Laurentian University

• Canada
• Higher Education
• 1 - 100 Employee

• Vice President

  • Mar 2021 - Nov 2021

  Our mission is to connect students and alumni of Laurentian University who wish to pursue a career in finance with industry professionals, professors, students of other institutions, and employers. By actively engaging in workshops, networking events, and guest speaker events, members will have the chance to gain valuable insight into the industry and grow a strong network.

• Manager

  • Feb 2021 - Mar 2021

• Senior Associate

  • Jan 2021 - Feb 2021

• Associate

  • Dec 2020 - Jan 2021



KOHO

• Technology, Information and Internet

• Bilingual User Success Agent

  • May 2021 - Sep 2021

  Served as a main point of contact for anglophone and francophone KOHO users, efficiently responded to their issues and feedback via in-app chat, email, and telephone. Monitored the funds loading process, registration process, transactions process, and subscription process to various features for users. Participated regularly in brainstorming sessions as well as reported various bugs and issues to technical teams while communicating with affected users and providing troubleshooting steps and solutions.



Shared Services Canada | Services partagés Canada

• Canada
• Government Administration
• 700 & Above Employee

• Administrative Assistant

  • May 2020 - Dec 2020

  Worked with Microsoft products to organize and elaborate on existing structures. Entered, tracked and analyzed financial systems. Performed various administrative supporting roles in both official languages such as creating emails, forms and templates, managing digital records, and responding to external and internal emails. Created procedures and process flow documents as required for the Financial Community Development Division. Worked with Microsoft products to organize and elaborate on existing structures. Entered, tracked and analyzed financial systems. Performed various administrative supporting roles in both official languages such as creating emails, forms and templates, managing digital records, and responding to external and internal emails. Created procedures and process flow documents as required for the Financial Community Development Division.



Tutor Doctor

• South Africa
• Primary and Secondary Education
• 100 - 200 Employee

• Student Tutor

  • Oct 2019 - Dec 2020

  Tutored students attending Laurentian University and Nipissing University in various accounting, statistics, management science and mathematics courses, for which I had received a grade of A or A+. Guided students through course material, problem-solving steps, worked through difficult homework problems and assignments. Ensured efficient and detailed review prior to exams, as well as enforced positive study habits, both in person and over video call. Tutored students attending Laurentian University and Nipissing University in various accounting, statistics, management science and mathematics courses, for which I had received a grade of A or A+. Guided students through course material, problem-solving steps, worked through difficult homework problems and assignments. Ensured efficient and detailed review prior to exams, as well as enforced positive study habits, both in person and over video call.



Self-employed

• Real Estate
• 1 - 100 Employee

• Piano Teacher

  • Apr 2016 - Mar 2020

  Taught multiple children ages 4-13 various levels of piano. Each lesson was between 30 to 45 minutes which allowed the coaching and training of multiple pieces, as well as etiquette for presentations and recitals. Includes creating practice exercises, reviewing material covered in previous lessons, and walking through difficult sections in original ways to ensure the students fully grasps all concepts. Taught multiple children ages 4-13 various levels of piano. Each lesson was between 30 to 45 minutes which allowed the coaching and training of multiple pieces, as well as etiquette for presentations and recitals. Includes creating practice exercises, reviewing material covered in previous lessons, and walking through difficult sections in original ways to ensure the students fully grasps all concepts.



Versent Entertainment ULC (dba. Laser Quest)

• Canada
• Entertainment
• 1 - 100 Employee

• Crew Member

  • Jan 2017 - Dec 2019

  Spoke to groups of 5 to 40 people informing them of rules and regulation of the property. Monitored the multi-leveled fog filled maze with for fair and safe play. Hosted parties of up to 40 people. Helped manage up to six parties at a time by greeting guests, decorating rooms, placing party items, escorting guests to their room, fulfilling requests of guests, and collecting payment. Responsible for ensuring an extraordinary experience for each party. Handled cash transactions with 99% accuracy. Maintained standards of cleanliness both throughout the opening hours, and after closing.



Library and Archives Canada | Bibliothèque et Archives Canada

• Canada
• Government Administration
• 500 - 600 Employee

• Consultation Clerk

  • May 2018 - Aug 2019

  Met clients upon entering of the building in order to aid in registration, consultation of the documents, and use of microfilm, scanning, and audio-visual machines. Registered clients in their preferred language. Aided in determining the appropriate materials for clients and ordered the required materials. Handled the set up of microfilm and microfiche material and troubleshoot problems to keep a smooth client experience. The first point of contact for all new clients and returning clients, in addition to helping clients via email before their in-person visits.



H2O Lifeguard and Recreational Management

• Canada
• Recreational Facilities
• 1 - 100 Employee

• Lifeguard

  • Jun 2017 - Aug 2017

  Responsible for supervising and ensuring the safety of up to 30 swimmers at a time, regularly testing pool chemicals, maintain chemical and filtering systems with accuracy, in addition to keeping the pool, deck, change rooms and bathrooms clean. Responsible for supervising and ensuring the safety of up to 30 swimmers at a time, regularly testing pool chemicals, maintain chemical and filtering systems with accuracy, in addition to keeping the pool, deck, change rooms and bathrooms clean.



Farmboy Inc.

• United States
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2015 - Jan 2017

  Handled cash transactions with 95% accuracy, all while providing a great customer service experience to each client. Maintained the cleanliness of the store, and the stocking the store. Responsible for maintaining of the floral section and corralling carts from the parking lot back inside. Also was responsible for setting up and taking down an indoor and an outdoor dining area daily. Handled cash transactions with 95% accuracy, all while providing a great customer service experience to each client. Maintained the cleanliness of the store, and the stocking the store. Responsible for maintaining of the floral section and corralling carts from the parking lot back inside. Also was responsible for setting up and taking down an indoor and an outdoor dining area daily.