Chargée de projet événementiel et animation

• Sep 2022 - Present

RESPONSABLE BAR

• Jul 2020 - Aug 2022

- Management d'équipe, formation des nouveaux employés- Gestion des stocks et inventaires- Gestion de conflits (clients difficiles ou insatisfaits)- Dépannage des pistes en cas de panne (petite mécanique & bugs informatiques)

SERVEUSE DE BAR

• Jan 2019 - Jul 2020

- Service au bar- Débarrassage des consommations en salle- Nettoyage de l'espace bar et de la salle- Enregistrement des clients au bowling- Vente de tickets de karting

Replacement as a chief center - Hotel Labranda Isla Bonita

• Oct 2018 - Oct 2018

- Accueil clients à destination- Suivi de la relation clientèle- Gestion des réclamations clients

Internship as a destination manager assistant in Mallorca

• Apr 2018 - Sep 2018

- Gestion de la logistique des arrivées & départs clients sur l'ensemble de la destination- Coordination des équipes à destination- Transmission des listings aux responsables FRAM des différents hôtels- Gestion des imprévus (notamment de nombreuses annulations de vols dues aux grèves)- Suivi de la satisfaction clientèle

Entertainer

• Jul 2017 - Aug 2017

- Entertainer for one of the "CAES du CNRS" Holiday Villages, villages for staff-members of the French national center for scientific research- Work with the entertainment manager on some of her tasks : recruitment, , creation of the entertainments programm, the entertainers planning and the contracts for the external artists- Entertainer for board games- Managament of borrowings and returns of books, board games and sports equipments with the Microsoft Office Pack- Redaction of the entertainments programm- Creation of infographics and communication about the entertainments- Management of the entertainments listings and coordination with the external services providers- Participation of the entertainers show Show less

ASSISTANTE RESPONSABLE ANIMATION

• Apr 2017 - Aug 2017

- Recrutement des saisonniers pour juillet-août- Création du programme des animations et du planning des animateurs- Déclarations des prestataires de spectacles auprès du GUSO- Participation à la création de la danse du village et du spectacle des animateurs- Rédaction, mise en page et mise à jour hebdomadaire du programme des animations

Mutli-purpose catering worker

• Apr 2017 - Jun 2017

- Waitress- Dishwasher- Some basic skills of barmaid

Multi-purpose worker

• Jun 2017 - Aug 2017

- Check-in / Check out - Cleaning of the mobile-homes - Work alone or in pair - Management of a small cleaning team - Check-in / Check out - Cleaning of the mobile-homes - Work alone or in pair - Management of a small cleaning team

Internship for my High National Diploma in Tourism

• Oct 2016 - Oct 2016

- Taking bookings - Management of the bookings planning - Creation of a web site, a Facebook page and a Google My Business account for the hotel - Tables dressing for the equestrian cabaret - Custommers welcome - Check-in / Check-out - Receiving payments - Taking bookings - Management of the bookings planning - Creation of a web site, a Facebook page and a Google My Business account for the hotel - Tables dressing for the equestrian cabaret - Custommers welcome - Check-in / Check-out - Receiving payments

Cleaning agent

• Jul 2015 - Aug 2015

- Cleaning of the mobile-homes and the sanitary facilities in a 3 stars campsite in the Oleron Island - Work in pair - Cleaning of the mobile-homes and the sanitary facilities in a 3 stars campsite in the Oleron Island - Work in pair

Cleaning agent

• Aug 2014 - Aug 2014

- Cleaning of the mobile-homes and the guest rooms in Les Beaupins Holiday Village (3 stars) - Cleaning of the rooms in the Mer et Forêt Hotel (3 stars) - Work in pair - Cleaning of the mobile-homes and the guest rooms in Les Beaupins Holiday Village (3 stars) - Cleaning of the rooms in the Mer et Forêt Hotel (3 stars) - Work in pair