Coordinator Demand Generation

• Sep 2023 - Present

Business Development Representative

• Jan 2023 - Jul 2023

- Researching target industries and identifying key decision-makers to contact. - Creating a targeted outreach plan for each industry, including messaging and communication channels. - Conduct outreach to key decision-makers via phone, email, and LinkedIn to schedule meetings and introduce services. - Updating the company website with relevant information about the targeted industries and services offered. - Developing relationships with key contacts to generate warmer outreach and… Show more - Researching target industries and identifying key decision-makers to contact. - Creating a targeted outreach plan for each industry, including messaging and communication channels. - Conduct outreach to key decision-makers via phone, email, and LinkedIn to schedule meetings and introduce services. - Updating the company website with relevant information about the targeted industries and services offered. - Developing relationships with key contacts to generate warmer outreach and increase the likelihood of securing meetings. - Collaborating with Account Managers to develop existing relationships. - Responding to inbound requests from companies interested in working with the firm and scheduling meetings as necessary. - Tracking outreach metrics and reporting on progress to the management team. - Conduct regular follow-ups with potential clients to keep them engaged and maintain a positive relationship. - Providing feedback to the marketing team to help refine messaging and improve the effectiveness of outreach efforts. Show less - Researching target industries and identifying key decision-makers to contact. - Creating a targeted outreach plan for each industry, including messaging and communication channels. - Conduct outreach to key decision-makers via phone, email, and LinkedIn to schedule meetings and introduce services. - Updating the company website with relevant information about the targeted industries and services offered. - Developing relationships with key contacts to generate warmer outreach and… Show more - Researching target industries and identifying key decision-makers to contact. - Creating a targeted outreach plan for each industry, including messaging and communication channels. - Conduct outreach to key decision-makers via phone, email, and LinkedIn to schedule meetings and introduce services. - Updating the company website with relevant information about the targeted industries and services offered. - Developing relationships with key contacts to generate warmer outreach and increase the likelihood of securing meetings. - Collaborating with Account Managers to develop existing relationships. - Responding to inbound requests from companies interested in working with the firm and scheduling meetings as necessary. - Tracking outreach metrics and reporting on progress to the management team. - Conduct regular follow-ups with potential clients to keep them engaged and maintain a positive relationship. - Providing feedback to the marketing team to help refine messaging and improve the effectiveness of outreach efforts. Show less

Business Development Representative

• Mar 2022 - Jan 2023

- Identify and research potential clients within the CPG industry. - Educate potential clients on our services and how they can benefit from them. - Collaborate with our operations team to ensure the successful onboarding of new clients. Maintain and update customer relationship management (CRM) software to track sales progress and opportunities. - Prospecting, generating, qualifying, processing, and following up on leads and appointment setting for the external sales team. -… Show more - Identify and research potential clients within the CPG industry. - Educate potential clients on our services and how they can benefit from them. - Collaborate with our operations team to ensure the successful onboarding of new clients. Maintain and update customer relationship management (CRM) software to track sales progress and opportunities. - Prospecting, generating, qualifying, processing, and following up on leads and appointment setting for the external sales team. - Cold Email and LinkedIn prospects to qualify the lead; identify decision makers to begin the sales process. - Providing consistent, concise, accurate, and timely weekly/monthly sales lead gen activity reports to management. - Follow-up sales quotes. Show less - Identify and research potential clients within the CPG industry. - Educate potential clients on our services and how they can benefit from them. - Collaborate with our operations team to ensure the successful onboarding of new clients. Maintain and update customer relationship management (CRM) software to track sales progress and opportunities. - Prospecting, generating, qualifying, processing, and following up on leads and appointment setting for the external sales team. -… Show more - Identify and research potential clients within the CPG industry. - Educate potential clients on our services and how they can benefit from them. - Collaborate with our operations team to ensure the successful onboarding of new clients. Maintain and update customer relationship management (CRM) software to track sales progress and opportunities. - Prospecting, generating, qualifying, processing, and following up on leads and appointment setting for the external sales team. - Cold Email and LinkedIn prospects to qualify the lead; identify decision makers to begin the sales process. - Providing consistent, concise, accurate, and timely weekly/monthly sales lead gen activity reports to management. - Follow-up sales quotes. Show less

Account Executive

• Mar 2021 - Jan 2022

- Develop and execute account strategies that focus on the retention, growth, and profitability of our clients. -Develop and maintain strong relationships with mid-size and large restaurants to ensure their ongoing success and growth on our platform. - Build strong relationships with key decision-makers and influencers in client organizations. - Collaborate with internal teams, including marketing, operations, and product development, to ensure smooth transitions and seamless service… Show more - Develop and execute account strategies that focus on the retention, growth, and profitability of our clients. -Develop and maintain strong relationships with mid-size and large restaurants to ensure their ongoing success and growth on our platform. - Build strong relationships with key decision-makers and influencers in client organizations. - Collaborate with internal teams, including marketing, operations, and product development, to ensure smooth transitions and seamless service delivery. - Sell marketing tools and services that help clients increase their online visibility, attract new customers, and drive sales. - Identify opportunities to improve operational efficiency and excellence, especially during the transition to the new company. - Conduct regular business reviews with clients to assess performance, gather feedback, and identify areas for improvement. - Monitor market trends, competition, and regulatory changes that may impact our client's businesses, and provide insights and recommendations. - Stay up-to-date on industry trends and competitor offerings, and use this knowledge to inform strategy and drive innovation. - Work closely with cross-functional teams, including sales, marketing, and operations, to ensure alignment and maximize opportunities for growth. - Conduct regular check-ins with restaurant partners to understand their needs, address any concerns, and identify opportunities for growth. Show less - Develop and execute account strategies that focus on the retention, growth, and profitability of our clients. -Develop and maintain strong relationships with mid-size and large restaurants to ensure their ongoing success and growth on our platform. - Build strong relationships with key decision-makers and influencers in client organizations. - Collaborate with internal teams, including marketing, operations, and product development, to ensure smooth transitions and seamless service… Show more - Develop and execute account strategies that focus on the retention, growth, and profitability of our clients. -Develop and maintain strong relationships with mid-size and large restaurants to ensure their ongoing success and growth on our platform. - Build strong relationships with key decision-makers and influencers in client organizations. - Collaborate with internal teams, including marketing, operations, and product development, to ensure smooth transitions and seamless service delivery. - Sell marketing tools and services that help clients increase their online visibility, attract new customers, and drive sales. - Identify opportunities to improve operational efficiency and excellence, especially during the transition to the new company. - Conduct regular business reviews with clients to assess performance, gather feedback, and identify areas for improvement. - Monitor market trends, competition, and regulatory changes that may impact our client's businesses, and provide insights and recommendations. - Stay up-to-date on industry trends and competitor offerings, and use this knowledge to inform strategy and drive innovation. - Work closely with cross-functional teams, including sales, marketing, and operations, to ensure alignment and maximize opportunities for growth. - Conduct regular check-ins with restaurant partners to understand their needs, address any concerns, and identify opportunities for growth. Show less

Junior Account Manager

• Oct 2020 - Mar 2021

- Develop and maintain strong relationships with mid-size restaurants to ensure their ongoing success and growth on our platform. - Proactively identify opportunities for marketing partnerships and collaborations that can help restaurants attract and retain customers, including cross-selling marketing tools such as loyalty programs, email marketing, and social media advertising. - Monitor and optimize operational KPIs, including order volume, delivery times, and customer satisfaction, to… Show more - Develop and maintain strong relationships with mid-size restaurants to ensure their ongoing success and growth on our platform. - Proactively identify opportunities for marketing partnerships and collaborations that can help restaurants attract and retain customers, including cross-selling marketing tools such as loyalty programs, email marketing, and social media advertising. - Monitor and optimize operational KPIs, including order volume, delivery times, and customer satisfaction, to ensure the highest levels of service quality. - Renew contracts and negotiate new terms as needed to ensure continued success for both the app and the restaurant partners. - Stay up-to-date on industry trends and competitor offerings, and use this knowledge to inform strategy and drive innovation. - Work closely with cross-functional teams, including sales, marketing, and operations, to ensure alignment and maximize opportunities for growth. - Conduct regular check-ins with restaurant partners to understand their needs, address any concerns, and identify opportunities for growth. Analyze account performance data and create reports to track progress against goals and identify areas for improvement. - Work with the marketing team to develop and execute targeted campaigns to drive engagement and sales for restaurant partners.

Partner Operations Support - Onboarding Specialist

• Nov 2019 - Oct 2020

- Conduct virtual onboarding sessions with new delivery partners, ensuring that they are equipped with the knowledge and tools necessary to succeed. - Assist in developing and delivering training materials for new delivery partners, as well as ongoing training for existing partners. - Provide ongoing support and troubleshooting assistance to delivery partners, responding to inquiries and resolving issues in a timely manner. - Collaborate with cross-functional teams, including product,… Show more - Conduct virtual onboarding sessions with new delivery partners, ensuring that they are equipped with the knowledge and tools necessary to succeed. - Assist in developing and delivering training materials for new delivery partners, as well as ongoing training for existing partners. - Provide ongoing support and troubleshooting assistance to delivery partners, responding to inquiries and resolving issues in a timely manner. - Collaborate with cross-functional teams, including product, engineering, and operations, to ensure that new features and updates are communicated to delivery partners effectively. - Analyze data and feedback from delivery partners to identify areas for improvement and make recommendations for process changes and updates. - Own and manage the partners' operations KPIs, tracking and analyzing metrics related to partner performance, including on-time delivery, customer ratings, and other key indicators - Work with partners to identify areas for improvement and implement strategies to improve partner performance, such as training or process changes - Conduct regular performance reviews with partners, providing feedback and coaching to help partners improve their operations KPIs - Collaborate with cross-functional teams, including product, engineering, and operations, to identify opportunities for improving partner performance and customer experience - Build strong relationships with partners, serving as a point of contact for their operational needs and troubleshooting issues as they arise - Analyze data and feedback from partners to identify trends and insights that can inform decision-making and drive continuous improvement

Administrative Office Assistant

• Jul 2018 - Nov 2019

Human Resources Internship

• Dec 2017 - Jun 2018

Finance Intern

• May 2017 - Nov 2017

Finance Intern

• Dec 2016 - May 2017

Administrative Intern

• Mar 2016 - Apr 2016