Associate at Gridline Properties

• Apr 2019 - Present

Store Manager

• Aug 2015 - Jan 2019

Responsible for the overall management, supervision of operations, and marketing of the Shinola Wynwood Store. Fostered a culture that focused on building long-term relationships through the connection of the brand and brand values with local brands within Wynwood as well as the Greater City of Miami. Built brand awareness, engagement, and sales conversion for Shinola through smart and nimble marketing activities and clienteling techniques. Entrusted with a level of autonomy and creative freedom to take/create activations from conception through to execution with high ROI that supported specific & targeted objectives, consistent with the tactical initiatives for the Shinola brand’s community marketing strategy while maintaining marketing budget for the year. Recruited, trained, retained, and developed a dynamic sales staff. Built a pool of unique prospective candidates through continuous daily networking and interviewing. Created effective succession plans and conducted career path conversations with team members to build internal bench strength. Reviewed, analyzed, and developed individual action plans to achieve store KPIs and sales volume. • Assisted in reopening of the Shinola D.C store and staff recruiting of the Shinola Palo Alto store. • Maintained high evaluations scores for audits, inventory, and mystery shops above 90% • Successfully, developed Assistant Store Manager to Wholesale Area Manager for the west coast operations. • Promoted internally to fill management position of Assistant Store Manager and Key holder with staff members who reflected the brand ethos and superseded sales targets. • Drove KPIs and annual sales volume beyond targeted plan by 5 % for 2017 and 2018. • Co-Founded Wynwood Fashion Night Out and created Shinola activation which drove sales up 11% to plan. • Received 2018 Store Leadership Award from Shinola’s Senior Executives for store developments and consistencies within the Miami Market. Show less

Women's Accessories Manager

• Jul 2012 - Aug 2015

Overseen the operations from a four million to a ten million dollar store and assumed total department accountability for the merchandise presentation, sales, and customer service and loss prevention results. Contrived a store environment that fosters creativity and inspires the Urban Outfitters customer by analyzing business reports and merchandising the sales floor accordingly which increased department sales by 5%. Managed department teams of 10 or more associates and ensured appropriate feedback and guidance was given in order to execute employee progression. Developed and refined community relationships that directly reflect the Urban Outfitters culture by coordinating and event planning pop up shops, demonstration workshops, and commercials with local artist and associates. Report to District and Regional Managers as well as Allocators on current trend and inventory analysis based on store reports. -Increased product flow and Home department sales by 12% and promoted to Woman's Accessories Manager within 6 month from initial hire at Miami Beach location. -Created and implemented inventory systems within Woman's Accessories department and promoted to 10 million dollar store as Woman's Junior Manager at Aventura location. -Developed and train team leads as well as associates and promoted to Woman's Accessories Manager at Aventura location. -Recognized by Urban Outfitters Home Office for store team commercial project and in store event. Show less

Assistant Director in Admissions

• Feb 2011 - Apr 2012

Scheduled, interviewed, and pursued qualified candidates for enrollment. Determined appropriateness of candidates for admission based upon career goal compatibility. Forecasted new students reports on a weekly and monthly basis for Senior Director of Admissions to hit company goal. Hosted and conducted enrollment events to help increase new student applications. Scheduled, interviewed, and pursued qualified candidates for enrollment. Determined appropriateness of candidates for admission based upon career goal compatibility. Forecasted new students reports on a weekly and monthly basis for Senior Director of Admissions to hit company goal. Hosted and conducted enrollment events to help increase new student applications.

English Language Instructor

• Feb 2010 - Jan 2011

Developed innovative curriculum to instruct individual students and small groups, which kept a continuous service for the academy. Used unconventional methods and resources to educate students in grammar, vocabulary, and pronunciation. Created comprehensive classroom learning resource, encouraging students to take home, use, and learn material. Commended by the Directors of Studies on this “outstanding” learning curriculum Developed innovative curriculum to instruct individual students and small groups, which kept a continuous service for the academy. Used unconventional methods and resources to educate students in grammar, vocabulary, and pronunciation. Created comprehensive classroom learning resource, encouraging students to take home, use, and learn material. Commended by the Directors of Studies on this “outstanding” learning curriculum

Personal Shopper Assistant

• Mar 2008 - Jan 2010

Fostered and maintained strong communication and business relations with clients, vendors, and buyers through special order request. Created and presented vendor reports to buyers in the New York office to show strengths and weakness of sales of current merchandise and demand of new vendors in the San Antonio Fifth Avenue Club. Performed administrative duties by preparing consultant’s weekly and monthly reports and project managed event planning in new product launches. - Developed public relations and communication skills during the planning and coordinating of special events, which lead to an expansion in client based by 10%. -Managed merchandise allocation valued over $250,000 annually and accounted for our inventory. -Planned and coordinated contemporary wear event in April 2009, which generated 20k for the day and exceeded our goal of 16k. -Increased consultant sales by 4% for 2008 year. Show less