Enhanced Scheduler

• Nov 2021 - Present

Medication Manager/ Nurse Assistant / Care Manager

• Jan 2008 - Present

passing medications to residents; working directly with doctors' offices and ensuring that medications are received correctly and in a timely manner; updating home health and hospice admits; assisting in resident assessments; training new medication managers on passing medications according to Sunrise policies and procedures; other duties as assigned by the nurse. passing medications to residents; working directly with doctors' offices and ensuring that medications are received correctly and in a timely manner; updating home health and hospice admits; assisting in resident assessments; training new medication managers on passing medications according to Sunrise policies and procedures; other duties as assigned by the nurse.

Med Tech

• Jul 2019 - Nov 2021

Still PRN Still PRN

Assisted Living Coordinator

• May 2018 - Jul 2019

Certified Nursing Assistant/ Medication Manager

• Jan 2008 - Jul 2019

Restaurant Manager

• Aug 2015 - May 2018

Server

• Dec 2013 - Jun 2015

Taking customers orders and ensuring a good dining experience. Having menu knowledge and giving good customer service to the guests. Other duties as assigned. Taking customers orders and ensuring a good dining experience. Having menu knowledge and giving good customer service to the guests. Other duties as assigned.

Service Manager

• Sep 2004 - Jul 2013

Taking part in the interview and hiring process for every team member, managing all servers, hosts, and bartenders. Weekly scheduling for all areas of the restaurant. Coaching and one on ones with every team member, improving their performance. Putting together contests and other incentive programs for the team. Ensuring guest satisfaction and making sure any dissatisfied guest is taken care of. Taking part in the interview and hiring process for every team member, managing all servers, hosts, and bartenders. Weekly scheduling for all areas of the restaurant. Coaching and one on ones with every team member, improving their performance. Putting together contests and other incentive programs for the team. Ensuring guest satisfaction and making sure any dissatisfied guest is taken care of.

MANAGER

• Jul 2005 - Jul 2006

Duties included: hiring, training, and supervising new employees; handling money and making deposits; customer service functions; handling customer complaints; opening and closing location; other duties as assigned. Duties included: hiring, training, and supervising new employees; handling money and making deposits; customer service functions; handling customer complaints; opening and closing location; other duties as assigned.

TEAM SUPERVISOR, OPERATION SUPERVISOR

• Dec 1999 - Jun 2005

Processing team attendance; weekly monitoring of crew members; training new hires on company policies and procedures; enforcing JetBlue’s attendance and performance guidelines; coaching crew members on areas of opportunity; handling requested scheduling adjustments for 500+ crew members on a daily basis; training new hires via classroom instruction; checking daily attendance; processing additional reports on the half-hour; handling difficult calls; dealing with customer complaints; issuing vouchers for delayed or cancelled flights; calling customers when their flights have been changed, cancelled, or delayed; assisting reservation crewmembers and other supervisory duties as assigned. Show less