Experience

Colonial Claims

• United States
• Insurance
• 1 - 100 Employee

• Senior Claims Adjuster

  • Nov 2012 - Present

  - Independent claims adjuster for NFIP claims, P&C claims - Certified in RCBAP, Large Commercial - Trainer / Mentor - Certified All-Lines Adjuster in Texas and Louisiana - Collaborated on creation of adjuster training website

• Team Lead in Claims Adjusting (NFIP)

  • Nov 2012 - Present

  Extensive traveling to natural disaster sites, inspecting property claims first-hand, documenting damage digitally and manually, recording client interviews, quickly and efficiently submitting payment documentation to FEMA and private insurance companies.



GirlForward

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Volunteer Mentor

  • Jul 2016 - Present

  Austin, Texas Area



Austin Youth Kitchen

• Director, Co-Founder

  • Aug 2015 - Aug 2018

  Austin, Texas Area I co-founded and directed Austin Youth Kitchen, a non-profit based in Austin, Texas that served local youth ages 3 and up, teaching fundamental cooking skills and instilling an appreciation and passion for food. Austin Youth Kitchen had a 5-year goal of working directly with public schools to change the way children interact with food in school, and develop new curricula centered on a new understanding of food today. We've participated in: - Camp GirlForward workshop, Summer 2017… Show more I co-founded and directed Austin Youth Kitchen, a non-profit based in Austin, Texas that served local youth ages 3 and up, teaching fundamental cooking skills and instilling an appreciation and passion for food. Austin Youth Kitchen had a 5-year goal of working directly with public schools to change the way children interact with food in school, and develop new curricula centered on a new understanding of food today. We've participated in: - Camp GirlForward workshop, Summer 2017, GirlForward - Summer Internship Workshops, Summer 2017, Urban Roots - Youth Food Jam, 2017, Urban Roots - cooking course facilitators - Camp Indigo 2016 July 2016, Amala Foundation - 2 weeks of class facilitation - Guest Chef Demo June 2016, Texas Farmer's Market - demoed kid-friendly recipe using fresh local meats and ingredients - Dinosaur Dinner Lesson, May 2016, Open Door Preschool - taught lesson on dinosaurs species using local organic ingredients - Colossal Curry Cook off, April 2016, Austin Food Blogger Alliance - participants - Community Art Sunday, April 2016, Creativeaction.org - Food Art facilitation - Jo's 10th Annual Chili Cook Off, January 2016- participants - Volunteer Gardening, January 2016, Lanier High School - Youth Food Jam, December 2015, Urban Roots - class facilitators Show less



Johnson's Backyard Garden

• United States
• Farming
• 1 - 100 Employee

• Farmer's Market Employee

  • Mar 2015 - Dec 2015

  Austin, Texas Area In-person sales and recommendations, based on extensive knowledge of and passion for food, cooking, and gardening.



ACK (Austin Canoe & Kayak)

• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Merchandising Assistant

  • Apr 2015 - Aug 2015

  Austin, Texas Area Logistical planning and scheduling of large shipments of boats and outdoor gear into main warehouse. Coordinating with all other departments to ensure stock and availability, to promote new or slow-moving merchandise, and more. Maintaining and forming new relationships with vendors.



Greenling, Inc

• United States
• Construction

• Marketing Team, Content Creator

  • Jan 2014 - Mar 2015

  Austin, Texas Area Responsible for managing social media accounts on Facebook, Instagram, Twitter, and Pinterest. Re-designed new weekly newsletter; used A/B and MVT tools to increase optimization and acquisition. Created daily content for social media, engaged and measured customer engagement. Designed Facebook ad campaigns that led to new customer acquisition. Used Twitter Analytics to create relevant content for unique customer base. Used Facebook Analytics as a guide to gauge the success of… Show more Responsible for managing social media accounts on Facebook, Instagram, Twitter, and Pinterest. Re-designed new weekly newsletter; used A/B and MVT tools to increase optimization and acquisition. Created daily content for social media, engaged and measured customer engagement. Designed Facebook ad campaigns that led to new customer acquisition. Used Twitter Analytics to create relevant content for unique customer base. Used Facebook Analytics as a guide to gauge the success of daily posts and better form marketing strategy. Customer Service Management: established and maintained strong relationships through SalesForce Desk, phone, and social media for more than 1 year. Show less