Experience

Imagination Stage, Inc.

• United States
• Performing Arts
• 1 - 100 Employee

• Registrar

  • Sep 2023 - Present

• Sales and Registration Coordinator

  • Jul 2022 - Sep 2023

  Bethesda, Maryland, United States Job Summary: Support the Sr. Manager of Sales & Guest Experience with special attention to education registrations including monitoring and maintaining student enrollment procedures, resolving patron challenges, and acting as a liaison between the Patron Services and Education departments; and oversee operations of ticket sales and education class registrations. Responsibilities: Assisting the Database Manager with Education builds and on-sales, and updating class information in… Show more Job Summary: Support the Sr. Manager of Sales & Guest Experience with special attention to education registrations including monitoring and maintaining student enrollment procedures, resolving patron challenges, and acting as a liaison between the Patron Services and Education departments; and oversee operations of ticket sales and education class registrations. Responsibilities: Assisting the Database Manager with Education builds and on-sales, and updating class information in Tessitura software; Maintaining communications with patrons; Assisting Education Coordinators by creating invoices with the appropriate payment type, certifying totals due, processing check payments when they arrive, and pulling invoice reports; Communicating with the Education Department to troubleshoot problems; Supporting end-of-fiscal-year closeout by creating audit reports; Continuously collaborating with position partners to reanalyze and evolve current processes. Achievements: Promoted from full-time Patron Services Associate to Sales & Registration Coordinator, July 2022. Technical Skills Developed: Tessitura, Google Dashboard.

• Patron Services Associate

  • Nov 2021 - Jul 2022

  Bethesda, Maryland, United States



Platypus Media

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Intern

  • Sep 2021 - Mar 2022

  Washington, District of Columbia, United States Responsibilities: Proofreading and copyediting current projects; Providing support to department managers; Creating social media posts to market new projects; Working closely with authors and illustrators; Collecting NGSS codes and analyzing science curriculum; Collaborating with other interns to create glossaries for projects; Composing blog posts in relevant fields; and any other office tasks. Technical Skills Developed: Adobe InDesign, Familiarity with NGSS science standards.



The Harold & Sylvia Greenberg Theatre Box Office

• Box Office Manager

  • Jan 2019 - Mar 2022

  Washington D.C. Metro Area Responsibilities: Overseeing the functions of the Box Office; Managing, organizing, and training other workers; Overseeing sales and cash deposits; Returning/exchanging tickets; Maintaining communication with patrons and resolving customer complaints/requests; Database management including data entry and show building; and any other Box Office duties. Accomplishments: Promoted from Box Office Associate/Usher to Box Office Manager in January 2019.



Clean Water Action

• Non-profit Organizations
• 100 - 200 Employee

• Sustainability Advocate

  • Jun 2019 - Aug 2019

  Washington D.C. Metro Area Responsibilities: Promote community action on progressive issues to influence national, state, and local decision makers; Provide communication with people that is independent of the mass media; Recruit members by collecting signatures and contact info; Raise funds to support research, lobbying and educational campaigns.



The Salisbury Post

• Intern

  • Aug 2017 - Jan 2018

  Salisbury, North Carolina Responsibilities: Pitching article ideas; Constructing and editing articles; Research for other reporters; Community outreach regarding events and happenings; Preliminary interviews; Transcribing interviews; General Office Administration. Technical Skills Developed: WordPress.