Experience

Feng Chen Wang

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Wholesale & Ecommerce Coordinator

  • Jun 2023 - Present



MATCHES

• United Kingdom
• Retail
• 500 - 600 Employee

• Merchandising Assistant

  • Feb 2023 - Jun 2023



END.

• United Kingdom
• Retail
• 300 - 400 Employee

• Luxury Service Advisor

  • Nov 2021 - Mar 2023

  - Visual merchandising: implementation and visualisation using industry trends and customer profiles - Personal Shopping: establishing connections and upkeep with high profile clientele to push sales and networking - Sales: Consistently achieved highest sales and highest volume on the luxury department aiding the company to surpass their monthly targets - Visual merchandising: implementation and visualisation using industry trends and customer profiles - Personal Shopping: establishing connections and upkeep with high profile clientele to push sales and networking - Sales: Consistently achieved highest sales and highest volume on the luxury department aiding the company to surpass their monthly targets



ASOS.com

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Merchandising Assistant

  • Jan 2019 - Jan 2020

  Intake Management; managing the stock into the business to ensure department’s KPI’s are met, working closely with supply chain and logistics. •Critical Path; managing the product onto the site in a timely manner to maximize sales and profit •Relationships; building and maintaining professional and appropriate internal and external relationships key to the operation of the business •MD/Promo; analyzing and populating stock during sale/markdown periods using several different criteria •Partnered with 4 different departments with experience in branded design, own-brand design and Non-clothing accessories •Experience covering Buyers Administrator tasks, such as purchase order creation, and style attribution. Show less



Shoryu Ramen

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Supervisor

  • Sep 2016 - Dec 2018

  •Cash handling; ensuring figures balanced at the end of each day and collaborating the details with the restaurant manager (Using stock link and the IBS system) • Employee Training; training employees to ensure they provided the highest standard of service to the customers • Customer Service; making sure customers received the best experience when shopping at the store. I was liaising with all visitors providing a warm and friendly welcome each time. I ensured that my team and I provided 100% customer satisfaction and loyalty at all times. • Stock Control; maintenance of stock levels. Included complex reductions and offers to stock to maximise ROI • Key Holding; ensuring the restaurant was opened and closed efficiently each day/night • Reservations; compilation of customer bookings for the restaurant and logging all information on the company database • Assistance in completing monthly KPI reports; calculating relative figures used for the report and creating action plan to better the figures. • Dealing with any immediate issues that arise and can interfere with operation • Compilation and creation of spreadsheets to aid the business operations. Show less