Digital Marketing Consultant

• Sep 2022 - Present

Founder Moods+Minds

• May 2022 - Present

Photography to help grow and craft cooler, more interesting personal lives & brands through original, versatile and attractive stories. Photography to help grow and craft cooler, more interesting personal lives & brands through original, versatile and attractive stories.

• Jan 2021 - May 2022

Connecting the dots between various online and offline channels based on data analysis and feedback from the clients & team, in order to offer customers the best possible experience.- Market research of European market.- Identifying sales & marketing opportunities in Benelux & France.- Customer experience and conversion optimisation for more revenue generation.- Development of marketing, organic, paid, mail & social strategy.- Defining and monitoring key point indicators both online and in-store.- Updating website (NL/FR/EN) SEO, content, copy & data structure.- Managing budgets for paid ads with CEO.- Coaching a great marketing team consisting of 3 people.- Learned ins & outs of general company management together with CEO.- Negotiating with potential marketing partners, such as DPG Media.- Liaise with suppliers to receive necessary information, content or visuals of their products.- Responsible for complete set up of new systems & automation.- Helping with support, logistics and physical sales in the shop. Show less

• Oct 2019 - May 2022

Sharing creative content about interior and Meubis while being responsible for SEO, digital marketing strategy, an all-new online AI assistant, mail and the optimisation of the website to maximise customer service and online sales.Meubis specializes in quality furniture designs for a variety of interiors whether they are small or big. To provide an experience when it comes to the personal environment and interior while keeping in mind future trends and demands of the customers.- Digital Marketing Strategy know-how- Expertise in Content Marketing & Communications- SEO Sensei: Analysis KPI's, development of database & guidelines, technical implementation- Implementation and follow-up of new online AI assistant/chatbot- Blog Master- Story(copy)writing for entertainment, advisory pages & Youtube - Linkbuilding & Backlinks: Setting up flows & follow-up- General management of back-end with my wonderful colleagues Show less

International Shipping Coordinator

• Jun 2019 - Oct 2019

Volvo Group is one of the world's leading manufacturers of trucks, buses and construction equipment and marine and industrial engines. I had the opportunity to work there as an International Shipping Coordinator with the container team. The company's value proposition which focusses on people, society and long-term success is what motivated me to engage with the company and join the team. The tasks I am mainly responsible for are: - Invoicing of containers and goods. - Customs declarations of the containers. - Solving problems with export or import documents - Preparing the right documents for the transporter as well for the shipping companies. - Inserting the information into the correct digital platforms. - Notifying the transporter and shipping companies when a container is ready for shipping. - Checking the load bill drafts of the shipping companies. - Make sure all the documents are archived correctly in the computer as well in the physical file. Show less

Trade & Investment Officer (Yangon - Myanmar)

• Mar 2019 - Jun 2019

Flanders Investment & Trade is a public agency connected to the Flemish government with offices around the globe. As a Trade & Investment Officer Intern, I joined the Yangon office in Myanmar to understand the Asian market better, as well as the way business is done over there. My main activity was market research on the Myanmar livestock & fisheries sector which will be made public by FIT in the future. In addition to this I received several market requests from Flemish companies for which I had to do custom research and reporting as online sources and reports are currently very limited. My last main responsibility was the creation of trade proposals with my colleagues. Other than these activities I also attended several events and organised my own meetings with local companies to find out which opportunities they may provide . Show less

Front Office / Event Organiser / Operational Management (full time and studentwork)

• Oct 2016 - Feb 2019

- Extensive experience working in a hotel of 84 rooms. - Organisation of corporate, professional and casual events. - Overseeing day to day operations with my colleagues. - Planning and organising the stay of guests (mostly corporate guests and large groups). - Solve problems with bookings as well as problems on hotel grounds and handle complaints. - Training of the new staff members. - Making sure procedures are followed by staff in certain situations. - Back-up for the restaurant, bar and night auditor, occasionally preparing the breakfast, etc. - As a student, I continued to work here during the weekends. Show less

Allround Front Office & Events

• Mar 2018 - Apr 2018

- Helping with the organisation of events, preparing the meeting rooms. - Restaurant en bar staff. - Helping with the organisation of events, preparing the meeting rooms. - Restaurant en bar staff.

Travel Organiser / Trip Manager (Freelance)

• 2012 - 2017

- Plan the complete trip from A to Z (activities, accommodation, transport, food and drinks, etc). - I have experience guiding several groups of students, up to 20 people, in Scandinavia. - Ensure there is a backup plan if something goes wrong. - I always include a lot of places in my trips where not many tourists go visit for a unique adventure. - Plan the complete trip from A to Z (activities, accommodation, transport, food and drinks, etc). - I have experience guiding several groups of students, up to 20 people, in Scandinavia. - Ensure there is a backup plan if something goes wrong. - I always include a lot of places in my trips where not many tourists go visit for a unique adventure.

Restaurant Staff

• 2012 - 2016

- Ensure the dining hall was in order. - Serve people and help them if needed. - Make sure the cutlery, plates, drinking glasses, food and drinks were replenished. - Ensure the dining hall was in order. - Serve people and help them if needed. - Make sure the cutlery, plates, drinking glasses, food and drinks were replenished.

Customer Service Agent (intern and student job)

• Feb 2015 - Sep 2015

- Checking in passengers and luggage, while making sure regulations were followed. - Making sure all the passengers boarded correctly and give the flight attendants the necessary in-flight documents. - Prepare the travel documents of unaccompanied minors and when needed, accompany them to the gate. - Handle problems with passengers in a good and calm way. - Checking in passengers and luggage, while making sure regulations were followed. - Making sure all the passengers boarded correctly and give the flight attendants the necessary in-flight documents. - Prepare the travel documents of unaccompanied minors and when needed, accompany them to the gate. - Handle problems with passengers in a good and calm way.

Receptionist

• 2014 - 2014

- Give information and brochures about places of interest and activities in the city. - Answer calls and interconnect them. - Translate tourism texts from French to Dutch. - Make reservations for activities or museum visits. - Give information and brochures about places of interest and activities in the city. - Answer calls and interconnect them. - Translate tourism texts from French to Dutch. - Make reservations for activities or museum visits.