Emeric Ollive 🌏

Technical Account Manager at Vizir.co
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Contact Information
us****@****om
(386) 825-5501
Location
Barcelona, Catalonia, Spain, ES

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Credentials

  • First Cambridge Certificate
    Cambridge Assessment English
    Dec, 2017
    - Oct, 2024
  • Certified Associate in Project Management (CAPM)®
    Project Management Institute
    May, 2018
    - Oct, 2024

Experience

  • Vizir.co
    • France
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technical Account Manager
      • Nov 2020 - Present

      o Customer portfolio managemento Requirement analysis & product releaseo Task / workflow automation o Customer portfolio managemento Requirement analysis & product releaseo Task / workflow automation

  • Business France
    • France
    • Government Administration
    • 700 & Above Employee
    • V.I.A - Regional IT Manager - Sub-Saharan Africa, Northern Europe & UK
      • Oct 2019 - Sep 2020

      ➤ Project Management :o Migration of File Server to SharePoint Online (ShareGate)o Set up and deployment of a ChatBot solution (Vizir) in order to : • Create ticket in our ITSM Tool • Start a Shift Left approach (users try to solve their own issues)o Provide best pratices to users in usage of Office365 through : webinars and Question-Answer team with 800 users insideo Automatisation of user processes (HR, Accounting, ..) with Power Automateo Build specific applications to meet a business need through the Power Platformo Build Power Bi Dashboards➤ Remote Management of 9 offices based in Africa / UK / Northern Europe :o Devices managemento Contract negotiations (Internet, Mobile, Printers, ...)o Frequent visit of Offices➤ IT support :o Level 2 (1500 users) - Incident resolution of W10 & Office 365 (Mobile / PC) tickets.o Training: Training of users on the new tools of the Microsoft Office 365 suite (One Drive, Teams, Forms...).Tools : Microsoft Endpoint Manager (Intune), Azure AD, Active Directory, SCSM, EasyVista, Admin Office365 / Exchange, SharePoint Online, Microsoft Power Automate, Microsoft PowerApps, Microsoft Teams, Windows PowerShell, REST API SharePoint, Microsoft Graph API

  • Atos
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Office365 Consultant
      • Oct 2018 - Sep 2019

      o Migration of SharePoint Online collection sites o Build of solutions through the various Microsoft serviceso Writing tecnical & installation documents.o Ensure training & support to users in the adoption of solutions.Tools : SharePoint Online, Microsoft Power Automate, Microsoft PowerApps, Windows PowerShell, REST API SharePoint, Microsoft Graph API.

    • Office365 Developer
      • Jun 2018 - Sep 2018

      Mission: Develop an intranet for the Bouches-du-Rhône Department Council with Agile Method (Scrum) o Development of specifications (Story Map) o Script automation with PowerShell (creation of site columns / site group / etc.) o Development under Microsoft SharePoint o Modifying forms with Microsoft PowerApps o Task automation with Microsoft Flow o Data import with Access o Design of the test booklet o Drafting installation & user guide

  • INOPACKAGING
    • France
    • Wholesale
    • Fitter
      • Jul 2017 - Aug 2017

      Industrial maintenance on packaging line Installation of packaging line electrical cabinet wiring Industrial maintenance on packaging line Installation of packaging line electrical cabinet wiring

    • Fitter
      • Jun 2016 - Aug 2016

      Industrial maintenance on packaging line Installation of packaging lineelectrical cabinet wiring Industrial maintenance on packaging line Installation of packaging lineelectrical cabinet wiring

  • TLS
    • Canada
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Electrical & Project design office
      • Jul 2015 - Aug 2015

      Implementation of machines with Autocad 2011Nomenclature checkIndustrial maintenance Implementation of machines with Autocad 2011Nomenclature checkIndustrial maintenance

    • Fitter
      • Jul 2014 - Aug 2014

      Industrial maintenance on packaging lineInstallation of packaging line Industrial maintenance on packaging lineInstallation of packaging line

    • Fitter
      • Jul 2013 - Aug 2013

      Industrial maintenance on packaging line Industrial maintenance on packaging line

Education

  • ISEN - Page école - École d'ingénieurs des Hautes Technologies et du Numérique
    Master 2 (M2), Informatique
    2013 - 2019

Community

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