Emeline Trajan

Travel Coach - Guide interpreter - Personal assistant - Mexico Expert at Mexique Aventure
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Contact Information
Location
Playa del Carmen, Quintana Roo, Mexico, MX
Languages
  • Espagnol Full professional proficiency
  • Italien Limited working proficiency
  • Anglais Full professional proficiency
  • Français Native or bilingual proficiency
  • Portugais Elementary proficiency
  • Lingala Elementary proficiency

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5.0

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Hélène Brossier Martiquet

Son extrême réactivité, son professionnalisme et sa rapidité d'exécution font d'Emeline Trajan une partenaire de travail comme on les aime ! Les devis sont clairs et les délais toujours tenus. C'est un plaisir de travailler avec Emeline !

Tanja Bogataj, MM.Sc.

Such a great experience to collaborate and get the effective and quality service from someone like Emeline. Emeline is able to well adjusting her approach and service to clients needs and demands so the goals are met in most effective way. She's amazing in working under challenging and changing conditions, where she always finds the solutio how to provide a quality service. Warmly recommend to have her in your external service providers team.

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Experience

    • Mexico
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Coach - Guide interpreter - Personal assistant - Mexico Expert
      • Jan 2022 - Present

      Travelling has never been so complicated since the pandemic... For all your travel projects in Mexico on the Riviera Maya, I will help you organising the trip that best suits your desires, your needs and your budget. You get lost with all the offers you can find on the web and so on? Or you simply don't have the time to search and organise yourself? Call me! All the replays of my live interviews about the destinations in the world are available on my YouTube channel @emeline.trajan Show less

    • France
    • Translation and Localization
    • CEO - Language Project Manager
      • Jul 2018 - Present

      Management of national and international language projectsTranslations in many language combinationsFields: legal, marketing, international trade, hotel/tourism, technical ...Sworn translations on requestInterpreting assignments for companies (conferences, trade fairs, etc.) and institutions (town hall, police, courts, etc.)For all requests, please send an email to emeline.trajan@et-traductions.com

    • Search Engine Optimization Copywriter
      • Jul 2018 - Present

      Writing content in French, English and Spanish. For individuals: help with writing letters, emails, files etcFor companies: website (SEO optimised), social networks, conference papers etcFor any request, please send an email to emeline.trajan@et-traductions.comLast article written attached.Article made for the 27th UIA World Forum of Mediation Centres in Milan.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Consulting Director
      • Jan 2023 - Present

      As part of the launch of the first 100% English and 100% online BNI business group in the Cancun, Quintana Roo region of Mexico, I am acting as a consulting director. Are you a business owner? A freelance entrepreneur or a company?Come and visit us at our next meeting, we meet every Friday morning!More information by contacting me ;-)

    • Membre BNI Where 78
      • Sep 2021 - Present

    • BNI Global Power Team Member
      • Nov 2020 - Present

      International network of more than 90 members in more than 25 countries working in the philosophy of "Givers gains" across borders!

    • Membre BNI Kaizen
      • Aug 2022 - May 2023

      Membre du groupe d'affaire de Playa del Carmen - BNI Kaizen

    • BNI Member
      • Sep 2019 - Sep 2021

      As a member of the BNI of Bailly-Romainvilliers "Ici c'est Bailly" with more than 50 other entrepreneurs from various sectors, I am proud to represent the profession of translator-interpreter and to do business differently in the philosophy of "Givers gain". Are you an entrepreneur looking to expand your network or business opportunities? Come and visit us! Contact me for more information privately.

    • BNI Bailly Secretary Treasurer
      • Mar 2020 - Mar 2021

      Secretary Treasurer of the BNI of Bailly-Romainvilliers "Ici c'est Bailly", in charge of finances and welcoming guests with a team of 8 members.

    • United Kingdom
    • Ground Passenger Transportation
    • Co-founder - Business Manager
      • Apr 2019 - Apr 2022

      Roadness is a unique experience. We want the road to be a new gateway to the journey and make it an unforgettable experience. For that we travel the world in search of the most incredible or singular places to make you discover a new destination as you have never seen it before. Roadness is a unique experience. We want the road to be a new gateway to the journey and make it an unforgettable experience. For that we travel the world in search of the most incredible or singular places to make you discover a new destination as you have never seen it before.

    • India
    • Retail
    • 1 - 100 Employee
    • Reservation Manager (interim) - InterContinental Paris Le Grand Hotel*****
      • Dec 2017 - Jul 2018

      Management of the reservation department during the reservation manager absence (illness long period)- Special demands and particular files (fashion week, stay back after complaint...)- Team motivation and support (5persons)- Training Manager and Training of a new recruit from mai 2018 (update and creation of supports)- Work tools improvement (promotion of the Café de la Paix restaurant and packages)- Administrative management, employee schedules etc- Complaint management

    • Reservations Consultant - InterContinental Paris Le Grand Hotel*****
      • Jul 2017 - Nov 2017

    • Belgium
    • Hospitality
    • 500 - 600 Employee
    • Sales & Marketing Coordinator
      • Aug 2016 - Jul 2017

      • Management of client account and negociations, management of contracts, proposition strengh, sales animation… • Development of customers royalty and prospectingManagement of the employee schedules, following the budget, creation of activity reports • Management of the data base • Marketing : environmental scanning, market studies • Strategic development: creation of annual objectives with the sales director and the actions plans • Creation of communication tools and managing the internal and external distribution (brochure, vouchers, media insertion) • Communication of informations • Synergy company development • Hotel promotion in important event (professional meetings...) and organization of hotels visits • Presentation of new products (packages, promotions) to clients • Management of leisure group (propositions, validation, billing) • Management of client satisfaction and feedbacks Show less

    • Hospitality
    • 1 - 100 Employee
    • Sales & Marketing Executive Manager Assistant
      • Oct 2014 - Dec 2014

      • Creation of strategies: Internal and External Commercial action plan, Change of organization of the commercial department • Audit, quality process and guest relation • Marketing: Environmental scanning, Market studies • Promotion: Internal and external communication officer, Creation of communication tools • Commercial: Creation & Management of a national & international wallet, Doorstep selling • Event: Organisation & Management of internal and external event (Promote 2014) • Management of partners, providers and VIP clients • Referent coordinator (referent, main contact and training instructor) • Develop commercial relation with clients • Customer Service, welcoming and information given to international guests • Complaint management • Creation of new work tools and Update of old work tool Show less

    • Hospitality
    • 200 - 300 Employee
    • Reservation consultant - Central Reservation Office (25 hotels)
      • Sep 2010 - Sep 2014
    • France
    • Hospitality
    • 1 - 100 Employee
    • Receptionnist
      • Sep 2009 - Aug 2010
    • United States
    • Entertainment
    • 700 & Above Employee
    • Guest Relation Services
      • Aug 2008 - Aug 2009

    • Receptionnist
      • Sep 2007 - Jul 2008

Education

  • PSB Paris School of Business
    Master's degree, International Business (Grade B)
    2013 - 2015
  • COMNICIA
    BTS Marketing Digital, Web Page, Digital/Multimedia and Information Resources Design
    2021 - 2022
  • Harvard Business School
    Aspire leadership IHG Program, Management
    2018 - 2021
  • The Language Gallery London
    Cours d'anglais juridique
    2015 - 2015
  • Université de Marne-la-Vallée
    LICENCE IN HOSPITALITY INDUSTRY, TOURISM
    2009 - 2010
  • CFA UTEC
    BTS SELL AND PRODUCTION IN HOSPITALITY INDUSTRY (2years after A level), TOURISM
    2007 - 2009
  • Lycee Moissan
    A LEVEL ECONOMIC AND SOCIAL, ECONOMIC AND SOCIAL
    2003 - 2006

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