Experience

Kline Galland

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Recruiting Coordinator

  • Nov 2022 - Present



Amazon Web Services (AWS)

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Recruiter

  • Apr 2022 - Dec 2022

  Schedule interviews and phone screens working directly with candidates and hiring managers. • Arrange travel for visiting candidates.• Update candidate records and job postings in recruiting systems and confirm new hires.• Provide follow-up correspondence to candidates on recruiting status via phone and email.• Track recruiting activities and provide weekly reporting on candidate status.• Coordinate post-interview debrief meetings and provide debrief materials.• Identify opportunities to improve candidate experience and scheduling efficiency. • Assist in the coordination of other recruiting activities as needed.



Fedelta Home Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Lead Care Coordinator

  • Mar 2018 - Feb 2022

  Manage client schedules within an assigned territory or client line, including scheduling caregivers, obtaining nurse availability, communicating plans of care, building new and existing shifts, filling in call- outs, documenting in Clear Care; Receive and process information regarding new client start of care, and staff with the most appropriate caregiver based on clients’ medical and non-medical needs; Generate, distribute and maintain the caregivers needs list.• Serve as a primary point of contact for our caregivers , owning and resolving issues/concerns; Assist with caregiver mentoring, training and recognition efforts and events; Ensure all caregiver follow company policies and procedures.• Provide exceptional customer service and foster great relationships through regular, positive, professional and helpful communication by phone, email and /or in-person visits.• Monitor client files to maintain compliance standards; Assist with clinical and employee compliance regarding expiring documents.• Ensure retention of clients until they regain their health and/or no longer need services.• Monitor and track missed clock-ins and clock-outs; Assist nurses with clocking in/out as needed; Approve or deny time off requests; Enter nurse mileage.• Maintain and Submit payroll weekly for care team.• Use Clear Care system to document conversations with caregivers and clients, create and reset caregivers passwords, update client and employee information.Candidate screening and assessment



Alaska Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Reservation Lead/General Reservation/Group and vacation agent

  • Feb 2014 - May 2017

  Supervise and train reservation sales agents Assist agents with difficult reservation, customer complaints and authorize waivers for customers Responsible for assisting customers with travel needs such as answering complaints and concerns, purchasing tickets, website trouble shooting, and online check-in Build and book reservations for 10 or more people Supervise and train reservation sales agents Assist agents with difficult reservation, customer complaints and authorize waivers for customers Responsible for assisting customers with travel needs such as answering complaints and concerns, purchasing tickets, website trouble shooting, and online check-in Build and book reservations for 10 or more people



Bridge Back to Life Center

• Case Manager Assistant/Office Manager

  • Feb 2010 - Apr 2013

  Register new intakes into out-patient groups Verify insurance Benefits for both commercial insurance and Medicaid Request authorizations for both group and individual visits for patients Admit, discharge and assess patients into OSHAS Update and maintain weekly and monthly census Payroll for support staff. Email using both Outlook and Webmail. Answer phones with multiple phone lines, takes messages, file and fax. Register new intakes into out-patient groups Verify insurance Benefits for both commercial insurance and Medicaid Request authorizations for both group and individual visits for patients Admit, discharge and assess patients into OSHAS Update and maintain weekly and monthly census Payroll for support staff. Email using both Outlook and Webmail. Answer phones with multiple phone lines, takes messages, file and fax.