Experience

expressPay Ghana Limited

• Ghana
• Financial Services
• 1 - 100 Employee

• Finance Associate

  • Jan 2021 - Present

  Responsible for reconciling bank accounts and merchant wallets and taking the necessary actions to resolve discrepancies through the investigation of transaction information and generation of reports Responsible for reconciling bank accounts and merchant wallets and taking the necessary actions to resolve discrepancies through the investigation of transaction information and generation of reports



Stanbic Bank Ghana

• Ghana
• Banking
• 700 & Above Employee

• Credit Collections Officer

  • Jul 2017 - Dec 2020

  Performed daily collection calls and combined all elements of recovery and tactful negotiations pertaining to delinquent customers in order to ensure the achievement of monthly performance objectives Performed daily collection calls and combined all elements of recovery and tactful negotiations pertaining to delinquent customers in order to ensure the achievement of monthly performance objectives



Stanbic Bank

• Banking
• 700 & Above Employee

• Customer Relations Executive

  • Apr 2015 - Jun 2017

  First point of contact for customers and provided assistance to inquiring customers to assure customer satisfaction and maintain overall customer loyalty First point of contact for customers and provided assistance to inquiring customers to assure customer satisfaction and maintain overall customer loyalty



Ministry of Information, Ghana

• Records Officer

  • Oct 2013 - Aug 2014

  Worked collaboratively to ensure that records and information practices complied with policies and guidelines with a high level of attention to detail and confidentiality. Also assisted with the distribution of incoming mails and official correspondence and managed an accurate paper filing system Worked collaboratively to ensure that records and information practices complied with policies and guidelines with a high level of attention to detail and confidentiality. Also assisted with the distribution of incoming mails and official correspondence and managed an accurate paper filing system



HFC Bank

• Banking
• 300 - 400 Employee

• Reconciliations Officer

  • Jul 2013 - Sep 2013

  Proactively involved in reconciling client investment funds by identifying all unmatched items, investigate reasons and take necessary actions to resolve as instructed Proactively involved in reconciling client investment funds by identifying all unmatched items, investigate reasons and take necessary actions to resolve as instructed



Ledzokuku-Krowor Municipal Assembly

• Administrative Assistant

  • Aug 2012 - Sep 2012

  Filed and posted notices, assisted and supported all functions related to the Registrar’s office Filed and posted notices, assisted and supported all functions related to the Registrar’s office