Experience

Abalta Technologies, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Director of Quality

  • Apr 2023 - Present

  Established ISO 29119 Software Testing standards for the organization.Auditor for ISO 27001 for the organization.

• Senior QA Manager

  • Sep 2022 - Apr 2023

• QA Manager

  • Aug 2020 - Sep 2022

• Software Quality Assurance Tester

  • Apr 2019 - Aug 2020



Nice North America

• United States
• Computers and Electronics Manufacturing
• 200 - 300 Employee

• Product Validation Engineer

  • Aug 2013 - Dec 2018

  Built and maintained business relationships with OEM partners, creating Validation and Verification Test Plans to fulfill product marketing requirements. Governed operations for Commercial and Residential Video platforms consisting of IP Cameras, software, mobile application, Video Recorders, and ONVIF compatibility. Designed a validation suite of test procedures for a New Doorbell Camera. An essential contributor on the doorbell camera project, managing all aspects of quality and performance through the proper execution of test cases, training, documentation, and spearheading the BETA efforts. Conducted current load analyses and 345MHZ transmission testing. Led Nortek’s Health and Wellness program for over 500+ employees. Key Achievements:  Patent issued by US Patent and Trademark for Doorbell Camera Test Tool invention (#10180452)  Escalated product quality risks to executives for Doorbell Camera project with data showing critical defects and WiFi performance issues in comparison to competitors. Coordinated efforts with the engineering team to quickly resolve issues and successfully launch product.  Chartered relationship with penetration testing company, Rapid7 to perform vulnerability assessments across Nortek product family Show less



UTC Fire & Security

• Security and Investigations
• 700 & Above Employee

• Global Quality Assurance Manager

  • Jul 2005 - Jul 2013

  Functioned as the subject matter expert on Commercial Video product line and software on five different product families. Performed reliability, integration, and functional, testing on product line of IP Cameras and Video Recorders. Identified reliability factors based on the number of hours tested vs. the breaking point of critical failures. Directed and guided 15+ quality assurance and engineering resources in the USA, China, and India, to ensure on time completion of project deliverables, while remaining within budget for new product introductions and sustaining engineering. Served as Strategic partner on Product Management for technology roadmap. Integrated System Labs ‘Achieving Competitive Excellence’ (ACE) best practices and 5-S program (Sort, Straighten, Shine, Standardize, Sustain). Used Six Sigma Principles to reduce Cost of Quality cost and increase customer satisfaction. Key Achievements:  Received 20+ recognition awards for outstanding efforts with respect to user interface design, quality assurance, sales support and training, leadership program, product training, technical publications, and post-program support.  Operated as liaison for Quality Review Boards QRBs on Interim and Final Quality Audits for all product lines  Developed Digital Recorder ‘fit-form-function’ front panel and user interface on $10M product line Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Test Technician

  • Aug 2002 - Mar 2003

  • Key member of team that established test protocols and defect procedures and rolled out as best practices • Key member of team that established test protocols and defect procedures and rolled out as best practices



Abbott Ambulatory Infusion

• United States
• Appliances, Electrical, and Electronics Manufacturing

• Software/Firmware Quality Assurance

  • Jan 2001 - Aug 2002

  • Developed & executed FDA regulated test procedures on infusion pumps. Management award for development of FDA test procedures • Developed & executed FDA regulated test procedures on infusion pumps. Management award for development of FDA test procedures



Palomar Software

• Quality Assurance Lead

  • Mar 1996 - Dec 2001

  Developed test plan to meet project requirements for Original Equipment Manufacture (OEM) products on Apple Operating Systems Managed 2 resources for the test schedule and execution on multiple concurrent OEM projects Took the initiative to provide a RAID solution to backup a mission-critical file server Developed test plan to meet project requirements for Original Equipment Manufacture (OEM) products on Apple Operating Systems Managed 2 resources for the test schedule and execution on multiple concurrent OEM projects Took the initiative to provide a RAID solution to backup a mission-critical file server