Emanuel Ramirez

Dispatch Resolution Specialist at AutoClaims Direct Inc. (ACD)
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Contact Information
Location
San Diego Metropolitan Area
Languages
  • Español Native or bilingual proficiency
  • Inglés Native or bilingual proficiency

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Dispatch Resolution Specialist
      • Dec 2022 - Present

      Dispatch customer request to IA, supplements, provide claim estimate status, assist appraiser, and or clients, through the supplement uploader and/or other forms of electronic/phone communications. Dispatch customer request to IA, supplements, provide claim estimate status, assist appraiser, and or clients, through the supplement uploader and/or other forms of electronic/phone communications.

    • Canada
    • Insurance
    • 700 & Above Employee
    • Claims Adjuster
      • Oct 2018 - Nov 2022

      Responsible for handling, negotiating, and resolving third party Property Damage personal lines automobile claims to conclusion. This includes coverage verification, policy interpretation, liability investigations, on collision claims. Responsible for handling, negotiating, and resolving third party Property Damage personal lines automobile claims to conclusion. This includes coverage verification, policy interpretation, liability investigations, on collision claims.

    • Ecuador
    • Non-profit Organizations
    • 1 - 100 Employee
    • Claims Adjuster
      • Oct 2018 - Oct 2019

      Responsible for handling, negotiating, and resolving all first and third party Property Damage personal lines automobile claims to conclusion. This includes coverage verification, policy interpretation, liability investigations, on collision claims, comprehensive claims. Responsible for handling, negotiating, and resolving all first and third party Property Damage personal lines automobile claims to conclusion. This includes coverage verification, policy interpretation, liability investigations, on collision claims, comprehensive claims.

    • United States
    • Insurance
    • 1 - 100 Employee
    • TOTAL LOSS CLAIMS ADJUSTER
      • Aug 2016 - Oct 2018

      • Responsible for prompt and efficient examination, investigation and settlement or declination of insurance claims through effective research, negotiation and interaction with involve parties.• Verify coverage and policy.• Review, evaluate and conclude property damage claims. (Review recorded statements, invoices, estimates, photographs, estimate, damages, valuation reports, etc.)• Documented all correspondence reports, discussions and decisions.• Identify subrogation potential and take steps to initiate recovery Show less

    • Claims Lost Report Representative
      • Oct 2015 - Aug 2016

      • Assisted customers filling claims.• Input claim information into claims system.• identify coverage.• Manage relocation of non-drivable vehicles.•Contact policy holders, answer inquiries

    • United States
    • Food and Beverage Manufacturing
    • 500 - 600 Employee
    • Western Region Sales
      • Dec 2009 - Apr 2015

      Manage a sales territory that encompasses the west coast to the Midwestern states and the southern border of the US. Responsible for B2B sales of wholesale food and ingredients to include organic and Non GMO, gluten free and Hispanic foods. Travel extensively throughout the region to support aggressive business objectives by providing optimum levels of service and delivery to customers. Manage a sales territory that encompasses the west coast to the Midwestern states and the southern border of the US. Responsible for B2B sales of wholesale food and ingredients to include organic and Non GMO, gluten free and Hispanic foods. Travel extensively throughout the region to support aggressive business objectives by providing optimum levels of service and delivery to customers.

    • Manager
      • Aug 2004 - Nov 2009

      Managed sales and business development for a broad range of food and snack items within Baja California markets which included Mexicali, Tecate, Tijuana, Ensenada and as far south as La Paz. Managed sales and business development for a broad range of food and snack items within Baja California markets which included Mexicali, Tecate, Tijuana, Ensenada and as far south as La Paz.

Education

  • CETYS Universidad
    Bachelor of Business Administration (BBA), Business Administration and Management, General
    2004 - 2008
  • Bonita Vista High School

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