Emanuel Clodeanu

Customer Support at Notabene
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Contact Information
us****@****om
(386) 825-5501
Location
Bucharest, Romania, RO
Languages
  • Romana Native or bilingual proficiency
  • Engleza Professional working proficiency
  • French Elementary proficiency

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Bio

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5.0

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Karl S

Emanuel and I worked together at a FinTec Start-up. As Emanuel's Transaction monitoring senior, I have 100% confidence in Emanuel that whatever task I allocate to him, he does it in a timely, efficient and professional manner. He is a fast system and process learner and proficient in using mac or windows, with a 60+ wpm typing speed. His attention to detail ensures that his work is thorough and accurate. Emanuel also takes great care in the monitoring tasks of the role, and completes the work with speed and accuracy. He has developed great investigative skills and is comfortable with conducting investigations from beginning to end with little to no supervision, whether using OSINT for entity research or on-chain blockchain analysis. He has a great grasp of blockchain technology and is comfortable with analysing transactions on multiple blockchains. Emanuel accomplished the Chainalysis Reactor certification and quickly developed a robust investigative method when conducting investigations. A keen team player, Emanuel is encouraging and committed to the tasks at hand and brings great value to the team. I highly recommend Emanuel for any investigative or analyst role and can confidently say that he will deliver.

LinkedIn User

Emanuel was always a thoughtful team player and stepped up whenever there was a time when our team needed someone to look up to! I was honoured to work and supervise Emanuel’s work as there was hardly any input needed on my end because everything he had done was absolutely great and never needed any second opinion! It is sad to know that we are not working together anymore, as we have both left our prior organization knowing we could have done amazing work building and motivating our new team/colleagues now that I am in a very professional and friendly environment. But I do wish Emanuel all the best in his future and Emanuel is definitely someone everyone should look forward to hiring and working together with!

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Credentials

  • Blockchain Essentials V2
    IBM
  • Chainalysis Reactor Certification
    Chainalysis Inc.
  • Creating Customer Value
    LinkedIn
  • Creating a Positive Customer Experience
    LinkedIn
  • Delight Every Customer
    LinkedIn
  • Delivering a world-class customer support experience
    Intercom
  • Diploma in Blockchain Technology and Applications
    Alison - Empower Yourself
  • Innovative Customer Service Techniques
    LinkedIn
  • Notabene Travel Rule Training
    Notabene
  • Open-Source Weapons Proliferation Investigations
    Association of Certified Financial Crime Specialists - ACFCS
  • Social Media Intelligence in Financial Crime and Compliance
    Association of Certified Financial Crime Specialists - ACFCS
  • The NFT Ecosystem and Regulatory Landscape
    Association of Certified Financial Crime Specialists - ACFCS
  • Trading Analysis
    BitDegree

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Support
      • Nov 2022 - Present

    • Software Development
    • 700 & Above Employee
    • Customer Support
      • Aug 2022 - Nov 2022

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Transaction Monitoring Analyst
      • Dec 2021 - Aug 2022

    • Virgin Islands, British
    • Financial Services
    • 200 - 300 Employee
    • Account Management
      • Aug 2019 - Dec 2021

    • Financial Services
    • 1 - 100 Employee
    • Customer Support
      • Dec 2018 - Dec 2021

    • Hong Kong
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Support
      • Mar 2018 - Aug 2019

  • Energo Broker
    • Bucharest, Romania
    • Insurance Inspector
      • Sep 2016 - Mar 2018

Education

  • University of the People
    Master of Business Administration - MBA
  • Academia de Studii Economice din București
    Bachelor's degree, Management

Community

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