Eman Shoeib

Sales Team Lead at Cloud11
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Contact Information
Location
Cairo, Egypt, EG
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency

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5.0

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Mostafa Elsafty

I am writing to recommend Eman Shoeib . She worked with me at Cloud11. as a Sales Team Leader and reported to me in my position as Sales Manager As an employee, Eman was always reliable and resourceful. During her time in my team, she managed to build a strong sales team from scratch. Her team exceeded our annual goals on closed deals for three consecutive years. Eman also conducted high-impact customer research and made a number of key recommendations for our product positioning strategies. I’ve always put a premium on leadership and problem-solving qualities among my team members and Eman never failed to deliver on both fronts. An example was how she motivated her team members with multiple fun competitions that she also used as coaching opportunities for more junior employees. She also helped resolve a major conflict between the sales and product team regarding features our customers were asking for. Eman is a delight to work with – a team player with a positive, can-do attitude all the way. I wouldn’t hesitate to hire her again if the opportunity arose.

Peter Unger

Eman is a very reliable and hard working salesperson. She is results driven and has great negotiation and management skills. Her empathy and communication skills are key for her success. I strongly recommend her and very much enjoyed working with her.

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Experience

    • Egypt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Team Lead
      • Jan 2021 - Present

      Google Cloud Solutions and Salesforce

    • Account Manager
      • Mar 2019 - Jan 2021

    • Egypt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Success Manager
      • Aug 2017 - Feb 2019

      * Managing an array of accounts.* Maintain customer satisfaction and ensure that they received the services provided at the appropriate level through different channels.* Participate in building, execution and analysis of sales and marketing plan.* Performing after-sales activities including contract (Designing all proposals), payments, and service follow up. *Prepare reports on every account status.* Conducting and manage customer's survey in order to ensure that they are fully satisfied.* Coordinate with the different departments of the company to ensure that the customers' requirements/needs are completed. *Determine targeted customer needs based on technical surveys and business analysis. Show less

    • Senior Business Development Executive
      • Oct 2016 - Aug 2017

      o Participate in building, execution and analysis of sales and marketing plan.o Performing after-sales activities including contract, payments, and service follow up.o Designing all proposals, contracts and revise documents before issuing to clients.o Identify and establish contact with potential customers proactively through different channels.o Determine targeted customer needs based on technical surveys and business analysis.o Present company services for potential customer. Show less

    • Business Development Executive
      • Nov 2014 - Oct 2016

      o Participate in implementation of sales and marketing plan.o Executing and analyzing results of sales and marketing plan.o Participate in the recruitment process and the interviews.o Identify and establish contact with potential customers proactively through different channels.o Arrange and Present company services for potential customer.o Record sales and marketing activities through company’s CRM.o prepare demonstration and presentation meetings.o Determine targeted customer needs based on technical surveys and business analysis. Show less

    • Data Verification Executive at Core Map Department
      • Dec 2013 - Jul 2014

      o Participate in administrative tasks in ongoing projects. o Responsible for all logistics tasks. o Responsible for overseas presentation about Nokia Here Maps. o Out bound calls and data verification at the Core Map Department. o Participate in administrative tasks in ongoing projects. o Responsible for all logistics tasks. o Responsible for overseas presentation about Nokia Here Maps. o Out bound calls and data verification at the Core Map Department.

    • 1 - 100 Employee
    • Internship at administration department
      • Jul 2012 - Aug 2012

Education

  • Faculty of Commerce, Cairo University
    Bachelor's Degree, Business Administration and Management, General
    2009 - 2013

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