Eman Madkoor
Sporting activity manager at Jeddah International College كلية جدة العالمية- Claim this Profile
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English Full professional proficiency
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Arabic Native or bilingual proficiency
Topline Score
Bio
Credentials
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Management Diploma Trail blazer program (candidate)
Ministry of Tourism of Saudi ArabiaJan, 2022- Oct, 2024 -
Life Coach Certification & Confidence Blueprint
Transformation AcademyApr, 2020- Oct, 2024 -
Social Media Marketing: Strategy and Optimization
LinkedInApr, 2020- Oct, 2024 -
Quality and Safety basics for recreational events
Doroob دروبMar, 2020- Oct, 2024 -
Health Club and Gym Management
American Sport and Fitness associationJan, 2020- Oct, 2024 -
Strategic management in Tourism&Hospitality Industry
Temple UniversityDec, 2019- Oct, 2024 -
Strategic Tourism&Hospitality Marketing
Temple UniversitySep, 2019- Oct, 2024 -
Food and Beverage Management
Temple UniversityJan, 2019- Oct, 2024 -
Service Experience Design
Temple UniversityJan, 2019- Oct, 2024 -
Child nutrition diploma
Shaw AcademyMar, 2018- Oct, 2024 -
Health, Fitness and Wight loss Diploma
Shaw AcademyMar, 2018- Oct, 2024 -
Martial Arts Fitness instructor
American Sports and Fitness AssociationMar, 2018- Oct, 2024 -
Women’s Fitness Instruction
American Sports and fitness associationNov, 2017- Oct, 2024 -
Hospitality Operations management
Temple UniversitySep, 2017- Oct, 2024 -
Service Mgt for Tourism &Hospitality Industry
Temple UniversitySep, 2017- Oct, 2024 -
Functional Fitness Instruction
American sports and fitness associationAug, 2017- Oct, 2024 -
Metafit instructor certification
MetaFitAug, 2017- Oct, 2024 -
Group fitness and bootcamp instruction
Amercan sports and fitness associationJul, 2017- Oct, 2024 -
Strong by zumba
ZumbaNov, 2017- Oct, 2024 -
Heath club Management
Amercan sports and fitness association -
Nasm personal fitness training
National Academy of Sports Medicine (NASM)
Experience
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Jeddah International College كلية جدة العالمية
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Saudi Arabia
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Higher Education
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1 - 100 Employee
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Sporting activity manager
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Jan 2022 - Present
Key responsiblities:End-to-end accountability for developing collage students and beneficiaries sporting and wellbeing activities ranging from internal collage activities to sponsorship of extra-curricular events pertaining to competitiveness country-level programs. Duties incl. * Function policies and processes development (greenfield project)* Annual business cycle department budget planning incl. development of yearly-calendar events and program proposals, business cases, feasibility and efficacy assessment, executive funding requirements pitch; collecting commercial bids, monitoring execution and tracking related expenditures and overheads* Development and monitoring of collage internal sporting talent scouting and sourcing process* Establishment and supervision of students year-round wellbeing consultancy program and related collage wide communication channels* execution monitoring for collage sporting curriculum.* Operational supervision of sport trainers, admin staff and volunteering students working or participating in the faculty year-round activities
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Bunyan Company | شركة بنيان
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Saudi Arabia
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Education Administration Programs
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1 - 100 Employee
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Hospitality courses instructor | trainer
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Jul 2021 - Dec 2021
Key responsibilities• Sourcing and development of training material according to assigned educational domains and targeted learning subject; duties incl. customization of content in relevance to local culture and customs• Classroom training content delivery Key responsibilities• Sourcing and development of training material according to assigned educational domains and targeted learning subject; duties incl. customization of content in relevance to local culture and customs• Classroom training content delivery
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mfazarabia
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Saudi Arabia
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Professional Services
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1 - 100 Employee
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Executive assistance, CEO/C-suite
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Nov 2020 - Jul 2021
Key responsibilities• primary communication point of contact for internal and external stakeholders on all matters pertaining to CEO office• Coordinates all activities related to executive outreach and external communication• Manage CEO and senior leadership team (SLT) calendar; incl. composing and preparing related planning interfaces correspondence; managing travel itineraries, and compiling and distributing MoMs.• coordinates company c-suite meetings logistics. Key responsibilities• primary communication point of contact for internal and external stakeholders on all matters pertaining to CEO office• Coordinates all activities related to executive outreach and external communication• Manage CEO and senior leadership team (SLT) calendar; incl. composing and preparing related planning interfaces correspondence; managing travel itineraries, and compiling and distributing MoMs.• coordinates company c-suite meetings logistics.
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Sonesta Hotels
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United States
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Hospitality
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700 & Above Employee
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Guest experience department associate
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Jun 2019 - Aug 2019
Key responsibilities• Part of my master degree studies; I was enrolled in a 3-months collage sponsored training program in customer facing administrative supervision duties. Assignments incl. coordinating with front desk staffers to assure:o Guests stay feedback is captured via available conventional and digital channels; that is through tracking feedback acquisition within a defined post-stay calendar days and assuring that front desk send notification to encourage customers to leave feedback accordingly.o Guest services and booking are delivered in accordance to original booking.o Guests special requests are fulfilled during their stay, incl. tracking any deviation and communicating challenges to guest experience department manager
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Operations Manager
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Dec 2016 - May 2018
Key responsibilities• Track members subscriptions cycle assuring member onboarding activities and subscription pre-expiry notification are conducted according to established process. • Report members satisfaction feedback and churn minimization recommendations to management.• Accountable for assuring all digital channel and front desk inquiries are handled properly and promptly• Assure club is in constant compliance with medical and sporting certification operational requirements.
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Center Manager
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Feb 2013 - Dec 2015
Key responsibilities• Disseminate standardized coaching and development material for training staff incl. actual delivery of assigned courses.• Created club equipment preventive maintenance master plan inc. process, forms/template, parts check-list, checks and replacement timelines• Assure cleaning and equipment inventories are all in check and at adequate levels; incl. preparation of replenishment paperwork and monitoring of process from order initiation to final receipt• End-to-end management of center budgetary activities incl. required top management reporting requests.
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Fitness program manager
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Oct 2009 - Dec 2012
Key responsibilities• Assuring spa and fitness facilities staff medical certifications validity all year long• Manage certification courses schedules for spa staffers and fitness activities trainer in accordance to established certification deadlines and requirements• Conduct assigned supervisory floor duties.• Management of clients inquiries and complaints in accordance to established standardized process Key responsibilities• Assuring spa and fitness facilities staff medical certifications validity all year long• Manage certification courses schedules for spa staffers and fitness activities trainer in accordance to established certification deadlines and requirements• Conduct assigned supervisory floor duties.• Management of clients inquiries and complaints in accordance to established standardized process
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Gold's Gym Arabia
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Saudi Arabia
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Health, Wellness & Fitness
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1 - 100 Employee
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Fitness Instructor
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Aug 2006 - May 2009
Key responsibilities• Give alternative exercises during workouts or classes for different levels of fitness• and skill Monitor clients’ progress and adapt programs as needed.• Explain and enforce safety rules and regulations on sports, recreational activities, and the use of exercise equipment.• Give clients information or resources about nutrition, weight control, and lifestyle issues. Key responsibilities• Give alternative exercises during workouts or classes for different levels of fitness• and skill Monitor clients’ progress and adapt programs as needed.• Explain and enforce safety rules and regulations on sports, recreational activities, and the use of exercise equipment.• Give clients information or resources about nutrition, weight control, and lifestyle issues.
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Education
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2017 - 2020
Temple University's School of Sport, Tourism and Hospitality Management
Master Degree, Tourism and Hospitality management, Hospitality Administration/Management -
2011 - 2015
King AbdulAziz University
Bachelor of Business Administration - BBA, Business Administration and Management, General
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