Experience

Frank Leta Automotive Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Administrative Specialist

  • Jul 2022 - Present



Midtown Home Improvements Inc.

• United States
• Accounting
• 1 - 100 Employee

• Marketing Store Manager

  • Jul 2021 - Jun 2022

  - Leading marketing initiatives in different departments of the company by establishing goals for the telecommunications department.- Consolidated and tracked marketing metrics for the Chicago store location resulting in over 100 appointments and $400,000 in sales.- Personal sales totaling $500,000 per month in good business for a variety of home improvement projects across all 4 store locations.- Promoting a positive work environment by leadership and example and creating a wellness plan to motivate and encourage teamwork. - Scheduling, coordinating, and executing 100 or more estimate appointments per month.



American Water

• United States
• Utilities
• 700 & Above Employee

• Training Coordinator

  • Dec 2020 - Jul 2021

  - Created a new 1 week onboarding program for newly hired employees consisting of OSHA required training material and American Water training. - Maintained training schedules and resources for the training team.- Collaborated and assisted all Missouri American Water employees with training questions, issues, ideas, etc.- Coordinated major training events across the company.- Utilized the company's learning management system, Microsoft Office suite and other related internal tools and systems to track status of training completion.- Reconciled accounting statements and invoices from an established budget.

• Senior Operations Representative

  • May 2019 - Dec 2020

  - Supported C-suite level executives through various administrative duties.- Provided top notch customer service to a diverse community.- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.- Oversaw all collections activities, collecting over $100,000 for the 2020 year.- Gathered, organized and modeled data to assist management in making key decisions.- Performed calendar organization and coordinated meetings and travel plans for executives.



Regency Multifamily

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Coordinator

  • May 2018 - May 2019

  - Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.- Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.- Boosted brand awareness with target customer demographics with social, print and email campaigns.- Coordinated creation and deployment of videos, social media posts, and other marketing collateral.



Edward Rose & Sons

• United States
• Real Estate
• 400 - 500 Employee

• Leasing and Accounting Consultant

  • May 2016 - Aug 2018

  - Supported monthly reporting analysis to achieve validation of internal reports and to reconcile rent operations and general ledger.- Toured property with prospective tenants and provided wealth of information in regards to its key features.- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.- Marketed property to local businesses through collateral, emails and phone calls.- Managed and actively updated social media sites, along with organizing company events and community activities.