Ema Muratova

Business Development Manager at Pikasa Analytics
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Contact Information
Location
North Macedonia, MK
Languages
  • Macedonian Native or bilingual proficiency
  • English Full professional proficiency
  • Serbian Professional working proficiency
  • Spanish Limited working proficiency

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Credentials

  • Sales Management Training: Strategies for Developing a Successful Modern Sales Team
    HubSpot
    Feb, 2021
    - Sep, 2024
  • Brand Management: Aligning Business, Brand and Behaviour
    London Business School
    Sep, 2020
    - Sep, 2024
  • Digital Marketing
    SMstudy - Global Accreditation Body for Sales and Marketing Certifications
    Aug, 2020
    - Sep, 2024
  • Email Marketing Certification
    HubSpot
    Jul, 2020
    - Sep, 2024
  • Entrepreneurship Culture and Business Ethics
    Youth Entrepreneurial Service Foundation
    May, 2020
    - Sep, 2024
  • Investment Agent
    Securities and Exchange Commission of the Republic of North Macedonia
    Jan, 2019
    - Sep, 2024
  • Advanced excel
    Brainster
    Oct, 2018
    - Sep, 2024
  • Licensed Insurance broker
    ASO.MK / Insurance supervision agency
    May, 2014
    - Sep, 2024
  • Telesales
    Triple S Group DOO
    Apr, 2014
    - Sep, 2024
  • Conflict Management Skills
    Nansen Dialogue Centre Skopje
    May, 2004
    - Sep, 2024
  • Information technology
    UNDP
    May, 2001
    - Sep, 2024

Experience

    • North Macedonia
    • Information Services
    • 1 - 100 Employee
    • Business Development Manager
      • Jan 2023 - Present

    • Regional Manager
      • Jan 2022 - Jan 2023

      Western Balkan countries, Ukraine, Moldova and Bulgaria

    • Key Account Manager
      • Jun 2020 - Jan 2022

      o Develop a strategy for data analytics, determine market positions, operate a budget and achieve goals in media monitoringo Doing research on current topics in each industry separately and writing reports at the request of the cliento Data storytelling and data visualization so business users can absorb and leverage the insights for more intelligent decision-makingo Adept at directing customers with data science and prioritize the long-term relationshipo Collaborating with team members, motivating and manage at all levels to encourage creative AI solutions, testing and improve the value of the product to the end user (client and businesses) Show less

    • Austria
    • Insurance
    • 100 - 200 Employee
    • Insurance Broker & Financial Consultant
      • Jun 2020 - Present

      • Negotiation between clients and all insurance companies on behalf of the client for all his needs such as child savings, saving for retirement, life insurance with classic and unit programs.• Taking care of private health insurance for companies and families.• Resolving fire and flood damages on your property and vehicle insurance.• Financial consultation for investment on short term, medium and long term, in money, bonds and stock funds.

    • Executive Assistant to CEO
      • Sep 2015 - Jun 2020

      - Business Analyst and Consultant- Management of customer portfolio, development of existing customers andacquisition of new customers - Market research and evaluation for potential targets and business opportunities- Responsible to build, lead and administrate the Sales Team in order to maximize the results - Lead and participated in numerous projects such as design and system integration of CRM, Internal Audit, IVR re-definition, implementation of new technologies

    • North Macedonia
    • Human Resources Services
    • 1 - 100 Employee
    • Product Manager
      • Apr 2021 - Jul 2022

      @ Conducting set communication with the external and internal team in the whole process from finding suitable required employees, to their registration/deregistration and payment of salaries. @ Running the product through all stages, solving problems and launch the product to the market - "Motivi & Friends" @ Conducting set communication with the external and internal team in the whole process from finding suitable required employees, to their registration/deregistration and payment of salaries. @ Running the product through all stages, solving problems and launch the product to the market - "Motivi & Friends"

    • North Macedonia
    • Human Resources Services
    • 1 - 100 Employee
    • Project Manager
      • Apr 2021 - Sep 2021

      * Guide and supporting two projects, scheduling commitments in a team, budgeting, managing project risks and measure the project * Promoted startups, young women entrepreneurs, sharing successful women's businesses and encouraging new ones - The future, business & women for ENTREPRENEURS (founders) * Creating and developing a new product - ЕMPLOYER BRANDING for IT companies * Guide and supporting two projects, scheduling commitments in a team, budgeting, managing project risks and measure the project * Promoted startups, young women entrepreneurs, sharing successful women's businesses and encouraging new ones - The future, business & women for ENTREPRENEURS (founders) * Creating and developing a new product - ЕMPLOYER BRANDING for IT companies

    • Slovenia
    • Financial Services
    • 1 - 100 Employee
    • Sales and Marketing Manager
      • Sep 2013 - May 2015

      ► Customer care representative - Creating a customer base, mailing contact, holding meetings, negotiating, signing long-standing contracts; ► Managing the HR processes including headhunting, interviewing and training of new and current employees; ► Public Relations and Event management; ► Learn basic knowledge about Search Engine Optimization (SEO), Google Adwords, Google Analytics and get best practices regularly; ► Marketing Planning & Strategy; ► Social Media Marketing - facebook, instagram; Show less

Education

  • FON University
    Master of Economics, Marketing
    2018 - 2019
  • Ss. Cyril and Methodius University
    Bachelor’s Degree, Faculty of Economics, Finance and Financial Management Services
    2007 - 2012

Community

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