Ephrem Reyes

Support Center Technician at DataDrill Communications Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA

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Bio

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Credentials

  • Verified International Academic Qualifications
    World Education Services
    Mar, 2023
    - Nov, 2024

Experience

    • Telecommunications
    • 1 - 100 Employee
    • Support Center Technician
      • Jul 2023 - Present

      - Troubleshoot Software and Hardware issue using remote services. - Test and pack IT peripherals which includes Laptops, printers, cell boosters and Mifi devices to provide clients. - Master Image Management - Manage service provider - Asset inventory management - Team effort to provide efficient technical and customer support to multiple clients. - Troubleshoot Software and Hardware issue using remote services. - Test and pack IT peripherals which includes Laptops, printers, cell boosters and Mifi devices to provide clients. - Master Image Management - Manage service provider - Asset inventory management - Team effort to provide efficient technical and customer support to multiple clients.

    • Canada
    • Software Development
    • 700 & Above Employee
    • Technical Support Specialist
      • Dec 2018 - Jul 2023

    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Help Desk Support Specialist
      • Aug 2016 - Dec 2018

    • Information Services
    • 100 - 200 Employee
    • Technical Writer
      • Apr 2016 - Aug 2016

    • Australia
    • Advertising Services
    • 700 & Above Employee
    • Customer Support Representative
      • Mar 2015 - Apr 2016

    • Australia
    • Telecommunications
    • 200 - 300 Employee
    • Technical Support Specialist
      • Apr 2014 - Oct 2015

Education

  • San Beda College
    Bachelor Of Science in Information Technology, Information Technology
    2010 - 2014

Community

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