Elzette Steenkamp-Wilkinson

Editorial & Engagement Manager (Marketing) at Alemba
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Contact Information
us****@****om
(386) 825-5501
Location
ZA
Languages
  • English Native or bilingual proficiency
  • Afrikaans Native or bilingual proficiency
  • Mandarin Chinese Elementary proficiency

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5.0

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Mita Morris

Elzette is a highly skilled original thinker and an asset to the business. She possesses the perfect combination of creativity, intellect and technical knowledge and brings invaluable skills to my team. Her expertise in writing together with hard work and commitment has directly contributed to the development and delivery of marketing programmes over the past 4 years to drive business value at Alemba. She is a real pleasure to work with.

Tom Bailey

I have worked with Elzette for several years at Alemba, whom I have managed both directly and indirectly. Her focus on content driven solutions has made her a key pillar of the Alemba Marketing team. She played a strategic role in coordinating a brand refresh project in 2016. She is a principle contributor to our blogs and written content and her work has been republished across a variety of industry channels to some acclaim.

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Editorial & Engagement Manager (Marketing)
      • Mar 2013 - Present

      As Editorial & Engagement Manager at Alemba, I am responsible for crafting the messaging and positioning for Alemba’s ASM ITSM software solutions. My duties include writing marketing collateral and online content, assisting with sales enablement, and managing and developing the strategy for the marketing programs that drive demand for Alemba’s products. I also assist in the planning and execution of trade shows, the launch of new products and releases, as well as other promotional events. In addition, I am also responsible for coordinating the efforts of Alemba’s tenders and procurement team. Alemba develops Alemba Service Manager, an Enterprise Service Management application that combines user-focused design philosophy with robust out-of-the-box functionality. Backed by a quarter of a century of heritage, Alemba’s specialist Service Management software is trusted by a large number of Enterprise-scale organizations across the globe. With a strong consultancy background, unrivalled expertise in the Service Management market, and a strong focus on customer experience, Alemba is ideally positioned to deliver a successful, end-to-end ITSM project within your organization. Alemba can assist with every aspect of your Service Management needs, from software implementations to maintenance and support, training and upgrades. Show less

  • LitNet
    • Stellenbosch, South Africa
    • Production Manager LitNet Akademies
      • Feb 2012 - Feb 2013

      I worked as the Production Manager for accredited online academic journal LitNet Akademies. This role included liaising with authors, peer reviewers, sponsors and editors; publishing articles to the website; managing author interviews and related marketing material; financial administration; managing quarterly reports; as well as online content creation. During my time at LitNet, I established an Afrikaans-language Science Fiction creative writing competition aimed specifically at high school learners (Gr 8 to 10). Show less

Education

  • Rhodes University
    Doctor of Philosophy (PhD), English Language and Literature/Letters
    2008 - 2011
  • Stellenbosch University/Universiteit Stellenbosch
    Master’s Degree, English Language and Literature, General
    2006 - 2007
  • Nelson Mandela Metropolitan University
    Bachelor’s Degree, Communication and Media Studies
    2002 - 2004

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