Experience

Brain Injury Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Case Manager

  • Nov 2021 - Present

  • Assist individuals in finding appropriate resources in their area • Collaborate with other team members and act as a brain injury specialist for individuals to confirm all needs are met • Audit charts and ensure paperwork is up-to-date and meets CARF standards • Complete Individual Service Plans with the individual to provide client-focused care • Contact individuals monthly via phone, in person, or via Zoom to provide case management services • Coordinate with community organizations and complete outreach presentations to provide more information on services provided by Brain Injury Services • Partner with outside agencies to present groups to Brain Injury Services clients on various topics, such as housing, financial resources, and improving balance • Aide clients in applying for government assistance programs, Social Security, and other benefits Show less



Wesley Family Services

• United States
• Individual and Family Services
• 200 - 300 Employee

• Team Coach/Care Manager

  • Feb 2017 - Oct 2021

  • Completed Needs Assessment Tools to determine level of care for individuals in program and how best to assist consumers enrolled in program • Assisted individuals in finding relevant resources in their area • Contacted participants and their family members monthly to ensure needs are met • Followed best and evidence-based practices set by the Area Agency on Aging • Trained new hires on protocols and best practices • Oversaw team members to ensure quality of care is provided to consumers • Fielded questions and concerns from all team members regarding caseloads Show less



Giggles And Smiles

• United States
• 1 - 100 Employee

• Assistant Manager

  • Jul 2011 - Mar 2018

  • Supervised center as a whole • Scheduled, confirmed, and hosted birthday parties • Redirected children’s behaviors as needed • Performed daily cleaning duties • Oversaw instructors on duty to ensure that staff was on task • Resolved customer complaints within a timely manner • Supervised center as a whole • Scheduled, confirmed, and hosted birthday parties • Redirected children’s behaviors as needed • Performed daily cleaning duties • Oversaw instructors on duty to ensure that staff was on task • Resolved customer complaints within a timely manner



The Academy Schools

• Pittsburgh, Pennsylvania, United States

• Drug And Alcohol Counselor

  • Oct 2016 - Jan 2017

  • Provided one-on-one counseling sessions twice a week for females ages14-19 in an inpatient setting • Facilitated daily drug & alcohol groups to assigned caseload • Completed documentation in a timely fashion in accordance with CARF and DHS standards • Assisted clients in creating Relapse Prevention Plans and find resources in their area, such as therapy providers and NA/AA meetings • Attended weekly consultations with psychiatrist and mental health therapists to provide continuity of care • Encouraged clients to complete program successfully and follow guidelines set by Probation Officer or CYF Case Worker Show less



FAMILY SERVICES OF WESTERN PA

• United States
• Hospitals and Health Care

• Service Coordinator

  • Aug 2014 - Oct 2016

  • Supported individuals with persistent and severe mental illness in finding resources within their communities • Provided outreach to individuals in mental health recovery • Advocated for individuals to receive the most appropriate and beneficial mental health and medical services • Administered strength based assessments to identify strengths and needs of individual served • Developed service plans with individual that utilized their strengths to target deficit areas identified by assessment • Consulted with treatment team members to ensure individual’s needs were being met Show less



Family Behavioral Resources

• New Kensington, Pennsylvania, United States

• Behavioral Specialist Consultant/Mobile Therapist

  • May 2013 - Jan 2015

  • Provided mobile therapy sessions for children ages 3 to 21 • Offered consultation to family members and developed and implemented programming to target specific deficits or behaviors • Facilitated group Therapeutic Staff Support supervision • Provided individual supervision for Therapeutic Staff Support assigned to cases • Wrote and edited individual treatment plans to ensure goals were appropriate and targeted specific behaviors • Collected and analyzed data to monitor individual’s progress • Completed Functional Behavioral Assessments as prescribed by the evaluators • Helped individuals reach their treatment goals through one-on-one therapy sessions focused on transferring skills to individuals and family members Show less