Elyse Twist

Customer Service Specialist at Victor Canada
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Contact Information
us****@****om
(386) 825-5501
Location
Mississauga, Ontario, Canada, CA
Skills

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Credentials

  • Associate, Customer Service (ACS)
    LOMA
  • Associate, Life Management Institute (ALMI)
    LOMA

Experience

  • Victor Canada
    • Canada
    • Insurance
    • 100 - 200 Employee
    • Customer Service Specialist
      • Mar 2020 - Present

  • SSQ Assurance | SSQ Insurance
    • Canada
    • Financial Services
    • 500 - 600 Employee
    • Disability Case Manager
      • Apr 2017 - Feb 2020

    • Administrative Support Agent
      • Feb 2012 - Mar 2017

      • Provides administrative support to case managers • Handles incoming/outgoing mail • Image/assign mail documents to case managers • Examine/assign new claims • Queue calls/invoice payment • Produces outgoing correspondence & file copies

  • Dominion Regalia
    • Accounts Receivable/Payable
      • Aug 2009 - Feb 2012

      • Prepare cheques for bank deposit • Post customer payments & process invoices • Prepare cheques • Reconcile accounts • Input supplier invoices • Collection calls

    • Customer Service and Sales Representative
      • Apr 2009 - Aug 2009

      Sales/Customer Service Representative • Write product orders • Assist customers with general inquiries via phone/email or in person

Education

  • York University
    Honours Bachelor of Arts (B.A.), Professional Writing
    2003 - 2008
  • Seneca College of Applied Arts and Technology
    Broadcast Journalism
    2006 - 2008
  • Life Office Management Association
    LOMA, Group/Individual Insurance
    2012 -

Community

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